Crm manager Work, Jobs in Wilmslow, Chs (with Salaries)

CRM Manager
Pets at Home —Cheadle
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Continuous improvement
CRM & Lifecycle Marketing Manager
4mm LTD —Altrincham
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- IT
Quick apply
5d
CRM Manager
hireful —Manchester
- £45,000 - £48,000 a year
- Hybrid work
- Analysis skills
Quick apply
12d
Marketing CRM Manager
Evolution Money —Manchester
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
CRM Manager
The Fragrance Shop —Manchester
- Free parking
- Work from home
CRM Manager
Arne Clo Ltd —Warrington
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior CRM Manager - Lifecycle & Retention
M-KOPA —Manchester
- Full-time
- Remote
Lifecycle CRM Manager - THG Nutrition
THG —Manchester
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
BCN Group —Manchester
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
National Account Manager
ASCOT INTERNATION 1996 LTD —Stockport
- £35,000 - £40,000 a year
- Full-time
- Sales
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
8d
CRM Retention Manager
HyperGrowth Recruitment —Manchester
- Hybrid work
- CRM software
- Analysis skills
Quick apply
European Marketing Manager
Radwell International —Newcastle-under-Lyme
- From £55,000 a year
- Sales
- Marketing
- Project management
- Free parking
- Annual leave
12d
CRM Executive - 12 Month FTC
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Organisational skills
13d
Regional Account Manager, UK North
Proofpoint —Manchester
- From £100,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Higher Education Senior Account Manager, UK Education
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Sales
- Salesforce
- Business development
3d
CRM Lead – LiveScore Bet
LiveScore Group —Stoke-on-Trent
- Hybrid work
- Marketing
- Time management
Quick apply
21h
Business Development Executive
Service Innovation Group UK —Stoke-on-Trent
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Experienced Service Sales Account Manager – North East England & Scotland, UK
Agilent Technologies LDA UK Limited —Cheadle
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Employee stock purchase plan
- Work from home
23h
Brand Manager (Womenswear)
Arne Clo Ltd —Warrington
- Social media management
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
6d
Corporate Account Manager - UK (Remote)
Ecolab Inc. —Manchester
- Full-time
- Remote
- Sales
- Salesforce
- English

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CRM Manager

Pets at Home -
Cheadle

Apply Now

Job details

Full-time
£35,000 - £40,000 a year

Qualifications

Microsoft Outlook
Analysis skills
Continuous improvement
Organisational skills

Full job description

Planning the right message, to the right customer, at the right time!

At Pets at Home, our Pets Club sits at the heart of how we build lasting relationships with millions of pet owners. We’re now looking for an experienced CRM Manager to take a lead role in shaping and planning our customer-first communications, acting as the “air traffic controller” for CRM activity, offers and vouchers across our pet care ecosystem.

About the Role

Reporting directly to the Head of Loyalty & CRM, you’ll own the planning, prioritisation and orchestration of CRM communications to existing customers. This is a highly collaborative role, working with partner teams and CRM Managers balancing commercial demands with customer empathy to ensure our communications are relevant, timely and never overwhelming.

You’ll translate business needs into a clear, cohesive customer contact plan, guiding what we send, when we send it and why, all while supporting engagement, sales and long-term customer lifetime value.

This role offers hybrid working (two office days per week) from our Support Office in Handforth, Cheshire.

Key responsibilities will include:

Overseeing the CRM activity plan for existing customers, ensuring a joined-up approach across Retail, Grooming, Vets and Insurance
Acting as the central point of control for customer communications and discounts, balancing multiple stakeholder priorities into an optimal contact strategy
Planning and overseeing segmented, targeted and test‑and‑learn CRM programmes across multiple channels
Being the voice of the Pets Club customer, using insight and performance data to shape plans and influence decision-making
Leading delivery through internal teams, CRM Executives and external agencies
Driving quality, efficiency and accuracy across CRM communications and associated vouchers
Supporting continuous improvement of the Pets Club experience, working closely with Trading, Pricing, Promotions and Analytics teams
Deputising for the Senior CRM Manager and helping develop the wider CRM team

About You

Proven experience activating CRM programmes in a Business to Customer (B2C) environment
Strong planning and organisational skills, with a hands-on, delivery-focused mindset
Confidence managing agencies and multiple stakeholders in a fast-paced business
A commercial outlook combined with genuine customer empathy
The ability to prioritise ruthlessly, separating strategy from tactics and influence at all levels
A test-and-learn mentality, supported by strong numerical and analytical skills

Why Pets at Home?

You’ll be joining a passionate, purpose-led business where pets and their owners are always at the centre of decisions. This is a high-impact role with real visibility, ideal for a CRM leader who thrives on planning complexity, customer-first thinking and making things happen.

Because when it comes to CRM at Pets at Home, every message matters!

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

#LI-DNI

Apply Now

Refine Your Search

crm manager jobs in wilmslow, chs

CRM Manager

CRM & Lifecycle Marketing Manager

CRM Manager

Marketing CRM Manager

CRM Manager

CRM Manager

Senior CRM Manager - Lifecycle & Retention

Lifecycle CRM Manager - THG Nutrition

Account Manager

National Account Manager

CRM Retention Manager

European Marketing Manager

CRM Executive - 12 Month FTC

Regional Account Manager, UK North

Higher Education Senior Account Manager, UK Education

CRM Lead – LiveScore Bet

Business Development Executive

Experienced Service Sales Account Manager – North East England & Scotland, UK

Brand Manager (Womenswear)

Corporate Account Manager - UK (Remote)

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