Head of customer service Work, Jobs in Wilnecote (with Salaries)

Head of Food
Tamworth Co-operative Society Ltd —Tamworth
- Up to £80,000 a year
- Full-time
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Branch Administrator
AAH Pharmaceuticals —Tamworth
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Sick pay
14h
Head of Customer Retention
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Service Centre Operator
Nuvoli Limited —Elford
- £26,230 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
Quick apply
6d
Head of Business Operations - FA Learning
The Football Association —St George's Park
- Full-time
- Hybrid work
- English
- Project management
- Communication skills
- Annual leave
5d
Head of Field Sales (UK & Ireland)
Hozelock Ltd —Birmingham
- £65,000 - £70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Annual leave
Quick apply
1d
Head of CSU
Walsall Council —Walsall
- £81,501 - £92,483 a year
- Full-time
- English
- Flexitime
Christmas Decorations Designer
NEXT —Leicester
- £45,000 - £80,000 a year
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £90,000 - £120,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Head of Live Well Commissioning
Walsall Council —Walsall
- £81,501 - £92,483 a year
- Full-time
- English
- Flexitime
Operations Compliance Officer
BCA Logistics —Birmingham
- £28,744 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
Quick apply
Head of Operations
FLTD Construction —Redditch
- £55,000 - £75,000 a year
- Full-time
- Management
- Communication skills
Quick apply
Ambition Derby Hub Team Lead
Intuitive Thinking Skills Ltd —Derby
- £33,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Supervisor
Lindt Careers —Birmingham
- Bar
- Analysis skills
- IT
Head of Performance Improvement
Nationwide Platforms —Lutterworth
- Communication skills
- Annual leave
7d
Final Review Case Handler
Platform Housing —Birmingham
- Up to £45,492 a year
- Remote
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
12d
Part time Outbound B2B Sales Development Representative
GCL B2B Limited —Birmingham
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Sales
- Salesforce
- English
- Work from home
- Flexible schedule
Quick apply
8d
Airport Team Manager
Swissport International AG —Birmingham
- Full-time
- Management
- English
- Project management
2d
Client Service & Operations Assistant
First Intuition —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Head of Client Engagement - Debt Recovery
Flint Bishop —Derby
- Full-time
- Customer service
- Business development
- Leadership
- Free parking
- Employee discount
Quick apply

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Head of Food

Tamworth Co-operative Society Ltd
Tamworth

Quick apply

Job details

Permanent | Full-time
Up to £80,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Car scheme
On-site parking

Qualifications

Leadership

Full job description

General Manager - Food Division

Tamworth Co-operative is a successful independent regional co-operative with a proud heritage dating back to 1886. Today, the Society has well-established interests across convenience food retailing, funeral services and property investment.

Our Food Division operates 11 convenience stores across Staffordshire, North Warwickshire and South Derbyshire, generating annual food turnover in excess of £27 million. We are also a member of the national FRTS buying group, which is used by Co-op Group and other independent retail co-operatives for the wholesale purchasing and distribution of goods to our stores.

This is an exciting and important time for the Society. While we recognise the challenges currently facing the convenience retail sector, Tamworth Co-operative is well positioned for the future, with a clear strategy in place to support the continued growth, development and success of our business.

We have an exciting opportunity for a General Manager to join our business to lead and develop our Food division. This position is an Executive level role appointed by our Board and will play a key role as part of our senior management team.

Reporting into the Chief Executive Officer, you will lead, oversee and manage all aspects of this key area of our business with accountability for strategic direction, financial performance and operational excellence.

This is a people-focused, hands-on leadership role, working as part of our small senior management team within a values-led co-operative business. The successful candidate will play an important role in helping us build on our strong foundations, while ensuring that our colleagues, members and customers remain at the heart of everything we do.

Key Responsibilities will include:

- Develop and deliver the retail strategy for the business aligned to overall plans

- Lead the annual budgeting and business planning process for the Food Division

- Proactively identify growth, development and Store optimisation opportunities

- Own full P & L responsibility for the Food Division

- Prepare and present monthly trading reports and analysis to the Executive and Board

- Develop business cases and recommendations for capital investment and other significant business changes e.g. Store Openings / Closures

- Lead Area Management and Store Management teams to deliver operational excellence

- Build a high performance, inclusive retail culture including workforce planning and succession planning and colleague engagement

- Manage relationships with key suppliers and partners including negotiating on commercial agreements

- Delivering on a range of KPI’s across the different responsibility areas of the role

To be shortlisted for the next stage in the process, you will demonstrate how you meet the following essential criteria within your application:

- Proven senior level leadership and commercial experience within multi-site FMCG retail including developing and delivering retail strategy

- Strong track record of managing full P&L and being accountable

- Strong track record of delivering sustainable financial performance

- Previous experience of leading budgeting and business planning processes

This is a full-time role, 39 hours per week Monday – Friday. The successful candidate will be based on site at our Head Office in Tamworth - B79 7HE.

Pay & Benefit details

· Salary – Up to £80,000 per annum, dependent on skills and experience + £6k Car Allowance per annum

· 30 Days Annual Leave per holiday year, plus Bank Holidays

· Pension Scheme – defined contribution scheme

· Access to an Electric Car Scheme

· Non-Contractual Bonus Scheme

· Employee Assistance Programme

To apply please send your CV and covering letter, clearly stating how you meet the essential criteria for the role as well as detailing your salary expectations to Helen Sharpe, HR Manager at [email protected] or apply via Indeed.

If you would like an informal conversation regarding the role please email Helen who will arrange to make contact with you.

Closing date for receipt of applications: Sunday 7th June 2026

Job Types: Full-time, Permanent

Pay: Up to £80,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in wilnecote

Head of Food

Branch Administrator

Head of Customer Retention

Service Centre Operator

Head of Business Operations - FA Learning

Head of Field Sales (UK & Ireland)

Head of CSU

Christmas Decorations Designer

Manager of Dedicated Implementations - EMEA

Head of Live Well Commissioning

Operations Compliance Officer

Head of Operations

Ambition Derby Hub Team Lead

Supervisor

Head of Performance Improvement

Final Review Case Handler

Part time Outbound B2B Sales Development Representative

Airport Team Manager

Client Service & Operations Assistant

Head of Client Engagement - Debt Recovery

I want to receive the latest job alerts for head of customer service in wilnecote

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