Customer experience leader Work, Jobs in Winchcombe, Gls (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Customer Services Executive
Greentree (Verton Ltd) —Tewkesbury
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Managing Director
Brusco Food Group —Evesham
- From £100,000 a year
- Full-time
- Microsoft Outlook
- Data analysis skills
- Bakery
- Free parking
- Health & wellbeing programme
Quick apply
4d
Assistant Manager
The Lion Inn —Winchcombe
- £33,000 - £35,000 a year
- Full-time
- Employee discount
- Flexible schedule
Quick apply
General Manager
Baz and Fred —Cheltenham
- £50,000 - £55,000 a year
- Weekend availability
- Hospitality
- Merchandising
- Team management
Quick apply
10d
Corporate Centre Manager - Education
Kip McGrath Education Centres UK Support Office —Gloucester
- £30,000 - £35,000 a year
- Full-time
- Social media management
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
12d
Administration Assistant
Retro Track & Air Ltd —Dursley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
3d
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
1d
Head of Business Systems
Helping Hands —Alcester
- £70,000 - £75,000 a year
Quick apply
5d
Property Manager
LRG —Worcester
- £26,000 - £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Delivery Driver (Van provided by company)
BlueBridge Freight —Gloucester
- £145 - £170 a day
- Full-time
- Customer service
- Driving
- Free parking
- Paid training
Quick apply
Content Marketing Executive
Utelize Communications Ltd —Malvern
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
10d
Head of Contact Centre Sales and Customer Experience
JG Travel Group —Cheltenham
- Full-time
- Sales
- Customer service
- Analysis skills
- Employee discount
- Referral programme
Quick apply
4d
Trainee Lettings Consultant
LRG —Cheltenham
- Up to £28,000 a year
- Monday to Friday
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Fabrication Supervisor
Emotive Design Limited —Tewkesbury
- £18 - £22 an hour
- Full-time
- Welding
- In-person
- Leadership
Quick apply
10d
Part-time Customer Service Manager
International Workplace Group plc —Cheltenham
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
8d
Team Leader
Gloucester Services —Gloucester
- £14.45 an hour
- Full-time
Retail And Concessions Manager - The Jockey Club - Cheltenham
Levy —Cheltenham
- £35,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Front of House Team Leader
The Alma Tavern Worcester —Worcester
- £24,420.00 - £25,946.51 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
- Free parking
- Employee discount
Quick apply
13d
Multi Site Accommodation Manager
Alexander group —Alcester
- From £30,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Travel
- Free parking
Quick apply

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customer experience leader jobs near winchcombe, gls

Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

customer experience leader jobs in winchcombe, gls

Operations Planning & Delivery Manager

Customer Services Executive

Managing Director

Assistant Manager

General Manager

Corporate Centre Manager - Education

Administration Assistant

Customer Service Advisor

Head of Business Systems

Property Manager

Delivery Driver (Van provided by company)

Content Marketing Executive

Head of Contact Centre Sales and Customer Experience

Trainee Lettings Consultant

Fabrication Supervisor

Part-time Customer Service Manager

Team Leader

Retail And Concessions Manager - The Jockey Club - Cheltenham

Front of House Team Leader

Multi Site Accommodation Manager

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