Service desk Work, Jobs in Winchester, Ham (with Salaries)

Service Desk IT Technician Level 1
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Windows
- IT
- Communication skills
- Work from home
11d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Sick pay
Quick apply
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Customer Service Representative
HSBC Global Services Limited —Fareham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
Service Desk Analyst
Bell Integration —Portsmouth
- Azure
- Microsoft Outlook
- Customer service
6d
Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
10d
Front Desk Receptionist
I M Accident Repair Centre —Penton Mewsey
- £27,000 - £33,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
13d
Second Line Support
Southern Communications Group —Dummer
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
ICT Technician - Level 5
ST BART'S MULTI ACADEMY TRUST —St. Bartholomew
- £26,403 - £28,598 a year
- Full-time
- School
- Employee discount
5d
IT Service Desk Analyst
CooperVision —Fareham
- Full-time
- Customer service
- Communication skills
11d
Apprentice IT Service Desk Support Technician
SNG (Sovereign Network Group) —Basingstoke
- £15,680 a year
- Full-time
- Customer service
- Computer networking
- IT
Junior SuccessFactors Support Administrator
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Travel
- Annual leave
3d
Helpdesk Operator - Fire & Security
Emcor —Eastleigh
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Quick apply
CSS Service Desk Engineer
Roke —Romsey
- Full-time
- Business
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
Short Order Coordinator
Node4 —Newbury
- Hybrid work
- Azure
- Continuous improvement
- Organisational skills
- Employee assistance programme
Facilities Assistant (6 Month FTC)
Balfour Beatty —Basingstoke
- Hybrid work
- Heavy lifting
- Organisational skills
- IT
- Annual leave
3d
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme

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Service Desk IT Technician Level 1

Hampshire County Council -
Winchester

Apply Now

Job details

Permanent
£25,186 - £26,244 a year
11 days ago

Benefits

Work from home

Qualifications

Windows
IT
Communication skills

Full job description

Job Details:

Job Reference: HCC624324

Salary Range: £25,186 - £26,244 per annum

Work Location: Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37

Contract Type: Permanent

Closing Date: 24 June 2026

The Role:

Hampshire County Council provides high quality public services to over a million customers. The Hampshire IT department plays a vital role in providing support to internal departments across a wide range of systems, applications, and services.

This is an exciting opportunity to join the frontline support team following the introduction of new systems to support the organisation such as a generative AI chatbot. The successful candidate will be an integral part of chatbot development both through enhancement of the tool itself via CoPilot studio, and creation of knowledge documents for chatbot to utilize.

The Frontline Support teams include the Service Desk, Access Control and Equipment Request Teams. The successful candidate will have opportunities to learn and work in a variety of areas to develop skills and knowledge across the whole of the Frontline teams.

What you’ll do:

Our Frontline support team consists or Tier 1 and Tier 2 IT Technicians. This Tier 1 role provides the initial support to our userbase for their IT problems. You will be liaising with users via webchat, online form and telephone with a strong customer service focus. You will also have the opportunity to work on other workstreams such as Chatbots, Knowledge creation and Microsoft Power apps.

What we’re looking for:

Key to this role is a basic knowledge of IT including experience using Microsoft Windows and Office applications, alongside impeccable verbal and written communication skills, the ability to multitask and prioritise a varied range of tasks. The ideal candidate will demonstrate willingness to learn and build proficiency across a variety of new and evolving systems/platforms.

Why join us?

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. We can offer great flexible working options for this role as we've invested heavily in various technologies to support ongoing remote working options. This role can be partly carried out remotely, but some office-based working will be required to support business needs.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.

Additional Information:

Service Desk IT Technician Level 1 Candidate Pack

Contact Details for an Informal Discussion:

Dominic Ashton, Service Desk IT Team Leader on [email protected]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Apply Now

Refine Your Search

service desk jobs in winchester, ham

Service Desk IT Technician Level 1

Service Desk Analyst

Service Desk Analyst

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Customer Service Representative

Service Desk Analyst

Technical Support Desk Agent

Front Desk Receptionist

Second Line Support

ICT Technician - Level 5

IT Service Desk Analyst

Apprentice IT Service Desk Support Technician

Junior SuccessFactors Support Administrator

Helpdesk Operator - Fire & Security

CSS Service Desk Engineer

IT Support Technician

Short Order Coordinator

Facilities Assistant (6 Month FTC)

Customer Support Administrator

Infrastructure Technician

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