Customer service manager Work, Jobs in Windermere, Cma (with Salaries)

Head of Customer Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime Limited —Ulverston
- From £45,000 an hour
- Management
- Microsoft Office
- In-person
- Free parking
Quick apply
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Windermere
- £32,282 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Guest Service Manager
Langdale Chase —Windermere
- Full-time
- Hotel
- Computer skills
- Guest services
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Kendal - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Kendal
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Franchise Performance & Development Manager
Razzamataz Theatre Schools Ltd —Penrith
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- School
- Annual leave
- Work from home
Quick apply
10d
Deputy Manager
YHA England & Wales —Ambleside
- £31,101 - £34,875 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
1d
Maintenance Manager - Building & Rolling Stock
Ravenglass & Eskdale Railway —Ravenglass
- £31,827 a year
- Full-time
- Carpentry
- Maintenance
- In-person
- Free parking
- Employee assistance programme
Quick apply
3d
Facilties Lead - WMF3105e
Westmorland & Furness Council —Kendal
- £34,434 - £35,412 a year
- Full-time
- Management
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
4d
Store Manager
INOV8 —Kendal
- £29,200 - £32,000 a year
- Weekend availability
- Customer service
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
2d
Sales Team Leader
Pye Motors Ltd —Kendal
- £33,706 - £51,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
General Manager - Lakeside Cafe
BaxterStorey UK —Keswick
- Up to £46,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Team Leader - Force Walkers Cafe & Terrace, Ambleside
Force walkers Cafe & Terrace —Ambleside
- £13.30 an hour
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
Quick apply
3d
Café Manager
Threlkeld Coffee Shop —Threlkeld
- £34,000 - £38,500 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
3d
Field Sales Manager
Flatpay —Lancaster
- £2,120 a month
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
4d
Head of Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime —Ulverston
- From £45,000 a year
- Full-time
- Management
- Microsoft Office
- Communication skills
Assistant Hotel Manager
TravelodgeHotels —Kendal
- £29,000 a year
- Part-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- Sales
- English
- Analysis skills
- Free parking
- Annual leave
Assistant Store Manager - 12months Maternity Cover
Mountain Warehouse —Ambleside
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
Starbucks —Ulverston
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
SPAR Bowness - Assistant Store Manager
James Hall & Co Ltd —Windermere
- Full-time
- Management
- Supervising experience
- Communication skills
- Employee discount
- Life insurance
Quick apply
2d

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Head of Customer Onboarding (12 Month Fixed-Term Contract)

Citrus-Lime Limited -
Ulverston

Quick apply

Job details

Fixed term contract
From £45,000 an hour

Benefits

Free parking
Casual dress
Company events

Qualifications

Management
Cost control
Microsoft Office
Leadership
Communication skills
Time management

Full job description

Location: Ulverston, Cumbria.

Reporting to: Chief Operating Officer (COO)

Salary: £45,000+ per annum.

Contract: 12 month fixed-term contract.

Hours: 40 hours per week.

Citrus-Lime

Citrus-Lime is a fast-growing SaaS business providing Cloud POS—an end-to-end retail system specifically designed for independent retailers in the Cycle, Equestrian, and Outdoor sectors. Our platform integrates EPOS, Stock Control, Ecommerce, Supplier Data, Payments, Reporting, and more, helping retailers streamline operations, improve customer experiences, and grow sustainably.

We are profitable and financially strong, processing over £750 million in customer revenues annually. Since launching in 2018, we’ve transformed independent Cycle retail in the UK and are now expanding rapidly into Outdoor and Equestrian sectors. Our next phase of growth is international, focusing on the USA, Canada, and Australia.

Our mission is to double our turnover in the next five years, with a strong emphasis on international expansion. As we scale, strong financial control, performance reporting, and commercial insight are critical to supporting our sustainable growth.

About the role

We’re looking for a Head of Onboarding to lead our Onboarding team through a 12 month fixed-term contract, covering a pivotal stage of our customers’ journey with Citrus-Lime. This is a hands-on leadership role for someone who takes real pride in seeing a project through from first contact to a successful launch.

The Head of Onboarding will manage a team of five, ensuring every customer receives a first-class experience from the moment they sign up, through implementation, to the successful launch of their project. You’ll be the driving force behind keeping projects on track, ensuring deadlines are met, standards are high, and communication with customers is clear and consistent throughout.

This role requires someone who can balance strong people management with hands-on project delivery, keeping the team motivated and accountable while personally ensuring nothing slips through the cracks.

Key Responsibilities:

Manage the 5 members of the Onboarding team, ensuring high standards of work are carried out and deadlines are consistently met.
Provide first-class communication with customers throughout onboarding, from initial engagement through to completion and launch of their project.
Monitor and enforce project aims, stages, and timescales, stepping in early where projects risk falling behind.
Own project planning and scheduling documentation, keeping it accurate, current, and accessible to the wider team.
Coach and support the Onboarding team day-to-day, pushing colleagues to deliver quickly and to a high standard.
Act as an escalation point for onboarding issues, resolving them calmly and effectively to keep projects moving.

About you

Essential:

Previous experience managing members of a team.
3+ years’ experience in a Project role.
Prior knowledge of retail businesses.
A sound grasp of ICT skills, such as using MS Office.
Strong verbal and written communication skills.
Able to work to deadlines.
Resilient and upbeat attitude.
A desire to see every job completed quickly and to a high standard, and the ability to push other colleagues to deliver on these goals.

Beneficial:

A keen interest in one or some of the following: Cycling, walking, climbing, horse riding, watersports or similar.
Previous retail experience, especially in the sectors we work with.

What’s in it for you?

12 month contract, contracted 40 hours per week.
Position based in Ulverston, Cumbria.
Competitive salary of £45,000+ per annum, depending on experience.
20 days holiday, plus bank holidays and the Christmas break.
Work alongside passionate and experienced people.
Close engagement and support with management.

If this sounds like the role for you, we’d love to hear from you.

Pay: From £45,000.00 per hour

Benefits:

Casual dress
Company events
Free parking

Ability to commute/relocate:

Ulverston, Cumbria: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in windermere, cma

Head of Customer Onboarding (12 Month Fixed-Term Contract)

Holiday Sales - Owner and Guest Experience Manager - HS1

Guest Service Manager

Business Development Manager (BDM) - Kendal - Circa 41k Package - 53k OTE Uncapped

Franchise Performance & Development Manager

Deputy Manager

Maintenance Manager - Building & Rolling Stock

Facilties Lead - WMF3105e

Store Manager

Sales Team Leader

General Manager - Lakeside Cafe

Team Leader - Force Walkers Cafe & Terrace, Ambleside

Café Manager

Field Sales Manager

Head of Onboarding (12 Month Fixed-Term Contract)

Assistant Hotel Manager

Business Development Manager

Assistant Store Manager - 12months Maternity Cover

Assistant Manager

SPAR Bowness - Assistant Store Manager

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