Client services occupations Work, Jobs in Winfrith Newburgh, Dor (with Salaries)

Client Support Specialist
I-Fulfilment —Christchurch
- £27,500 - £30,000 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Customer Success Manager
Nourish Care —Bournemouth
- Hybrid work
- Travel
- Time management
- Annual leave
- Employee assistance programme
Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Service Executive
Vitality —Bournemouth
- Microsoft Word
- Customer service
- Microsoft Office
Customer Experience Coordinator
Verplas Ltd —Verwood
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
4d
Client Service Account Manager - Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- IT
- Communication skills
3d
Account Executive
Bright Blue Day —Bournemouth
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Communication skills
7d

I want to receive the latest job alerts for client services occupations in winfrith newburgh, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near winfrith newburgh, dor

Client Support Specialist

I-Fulfilment -
Christchurch

Quick apply

Job details

Full-time
£27,500 - £30,000 a year
3 days ago

Benefits

Free parking
Annual leave
Company events

Qualifications

Administrative experience
Communication skills

Full job description

IFGlobal is a leading eCommerce fulfilment solutions business. Our headquarters are located in Christchurch, Dorset and we have recently opened brand new state of the art office space in Aviation Park West, Bournemouth Airport. We have operations in the USA and Europe.

We now have an exciting opportunity for a diverse and dynamic Client Support Specialist to provide a frontline telephone, online and administration support to our portfolio of clients.

This is an exciting time for the business as it continues to grow at pace and will be a rewarding and varied role for the successful applicant.

The Role:

Our Client Support Specialist role is a pivotal position within the organisation. A successful candidate will ensure the core requirements of day-to-day Client administration, maintenance and finance requirements are completed quickly, efficiently and to a very high standard. A Client Support Specialist must be able to develop and maintain excellent partnerships with existing and new Clients and be able to galvanise internal stakeholders.

Responsibilities include:

First point of contact for Client queries through a ticketing system and telephone calls.
Managing courier queries such as late delivery, missing parcels and collections
Taking ownership for Client related queries such as backorders, concerns, shipping issues, booking in, held orders.
Work cross functionally across warehouse, tech and finance functions to ensure Client queries are being managed and prioritised.
Articulate and able to compose concise and well written emails setting out the issue, impact, solution and actions taken.
Prioritisation of tasks and negotiate competing priorities with internal and external stakeholders.
Ensure that the highest quality of service is provided to the Client by understanding their business needs and taking accountability for their queries.

Qualifications & Experience:

Excellent Client focus with proven experience in building and maintaining strong, collaborative relationships.
Administrative experience and ability to learn new systems and processes quickly.
To passionately represent the company to our Clients and also show a strong desire to understand their business and aspirations.
Ability to manage at pace, differing tasks and stakeholders.
Proven ability to work cross-functionally internally and externally.
Positive can-do attitude with the ability to work independently and to adapt your style and practices to respond to changing circumstances and Client needs.
Excellent communication skills, both written and verbal.
An eye for detail.

If this sounds like the perfect job for you, please get in touch. We look forward to hearing from you!

Salary and Benefits:

Salary: Up to £30,000 per annum
Health cash plan
Annual leave of 20 days plus bank holidays increasing with length of service
In additional to annual leave entitlement, we provide your birthday off
Company social events
Free parking

Quick apply

Refine Your Search

client services occupations jobs in winfrith newburgh, dor

Client Support Specialist

Customer Success Manager

Customer Account Representative

Service Executive

Customer Experience Coordinator

Client Service Account Manager - Associate

Account Executive

I want to receive the latest job alerts for client services occupations in winfrith newburgh, dor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected