Relations representative Work, Jobs in Wingate, Dur (with Salaries)

Customer Service Representative
Baird Group —Hartlepool
- From £25,800 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
1d
People Advisor
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £32,073 - £39,043 a year
- Full-time
- Patient care
10d
Workforce Officer
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £28,392 - £31,157 a year
- Full-time
- Patient care
3d
People Partner
NRG —Sunderland
- £22.20 an hour
- Microsoft Office
- Continuous improvement
- Human resources
HR Manager
Cicor —Hartlepool
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
2d
Internal Sales Administrator
Breedon Group plc —Durham
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Relations Clerk
Hays Travel —Sunderland
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Employee discount
Paralegal - Healthcare Regulatory (Training Delivery)
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Organisational skills
- IT
- Communication skills
Quick apply
Claims Handler - Settlements
Tesco Insurance —Newcastle upon Tyne
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- IT
- Communication skills
- Employee discount
4d
Business Development Representative
Nurses UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
Quick apply
eDiscovery Specialist
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Project management
- Financial services
- AI
Quick apply
Electrical Engineer
CBRE —Darlington
- Weekend availability
- Maintenance
- English
Internal Solicitor and Legal Services Manager
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £57,528 - £64,750 a year
- Full-time
3d
Senior Heat Pump Engineer
Geowarmth —Durham
- £35,000 - £45,000 a year
- Annual leave
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United Infrastructure —Washington
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People Advisor
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
Support managers’ effectiveness in applying a consistent approach to the handling of short-term and long-term sickness absence, to reduce and maintain absence…
£32,073 - £39,043 a year
10d
Holiday Home Sales - Holiday Home Sales Advisor - HH1
Parkdean Resorts —Hartlepool
Experience working in a fast-paced, high-volume sales role is desirable. Full UK driving licence (Manual) required. What you will be doing...
£28,746 a year
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Customer Service Representative

Baird Group -
Hartlepool

Quick apply

Job details

Full-time
From £25,800 a year
1 day ago

Benefits

Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Baird Group are in exciting times! We are opening fantastic new stores across the UK on both the High Street and in Outlet Centres, with iconic brands including Ted Baker, Limehaus and Antique Rogue. We are making waves in the menswear industry and if that interests you then you’ll want to know that we have an exciting opportunity to join our Customer Services team as a Customer Services Representative based at our Distribution Centre on Powlett Road in Hartlepool.

As a Customer Services Rep, you will play a vital role within our CS team providing full customer service support to Baird’s internal and external web-sites ensuring that orders are checked and processed and that that enquiries are dealt with effectively and efficiently providing the highest level of service resulting in maintaining great customer relations.

Role accountabilities:

Processing website sales orders, exchanges and refunds and updating stock availability.

Processing outstanding order queries that have not gone directly to the warehouse to be processed for the following reasons;

1. Delivery Confirmation - Establish from customer correct postal and delivery details

2. Incomplete orders - Check warehouse stocks if not available to transfer from another location, refund the order and contact customer and advise accordingly.

Reviewing and responding to all tickets raised in our customer service portal ZenDesk to ensure customer queries raised in this portal are resolved to the highest customer satisfaction levels.

Responding to out-of-stock items online from the stock reminder system generated e-mail and advise customers of date stock expected.

Being vigilant in the processing of orders for fraud i.e. through same address details but different credit card name, e-mail, telephone numbers and report to Accounts Manager for further investigation. Utilising our Payment provider Gateway Adyen to review and monitor fraudulent orders.

Managing Chargeback disputes in our payment gateway provider Adyen to ensure we challenge any chargebacks which are not valid.

Advising customers of local stockists of product.

Liaising with Evri to report on any outstanding deliveries to customers and in return update customer on the status of their order.

Liaising with Warehouse Returns teams to resolve customer queries around returned items and lost items as well as non-dispatched items.

Knowledge/Skills/Experience:

· 1-2 years previous Customer service experience ideally

· Good Microsoft skills

· Strong communication skills, particularly in writing

· Organised and self-motivated

· Important you will be able to work on your own initiative

What we’ll do for you:

A culture which is inclusive, supportive, and rewarding
We have a fantastic induction process which takes you through every part of our business, we will invest in you every step of the way in your career with us
Excellent Refer a friend scheme
Generous Employee discount scheme
Complimentary membership to the Retail Trust including support helplines and extensive website content

Job Type: Full-time

Pay: From £25,800.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Ability to commute/relocate:

Hartlepool TS24 8LY: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)

Work Location: Hybrid remote in Hartlepool TS24 8LY

Quick apply

Refine Your Search

relations representative jobs in wingate, dur

Customer Service Representative

People Advisor

Workforce Officer

People Partner

HR Manager

Internal Sales Administrator

Customer Relations Clerk

Paralegal - Healthcare Regulatory (Training Delivery)

Claims Handler - Settlements

Business Development Representative

eDiscovery Specialist

Electrical Engineer

Internal Solicitor and Legal Services Manager

Senior Heat Pump Engineer

Reinstatement Team Leaders and Operatives

Water Network Team Leader & Operative

Grab Team leader and Grab Operative

Civils Teams (Team Leader & Operatives)

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