Safety specialist Work, Jobs in Winkleigh, Dev (with Salaries)

Adviser
Citizens Advice Torridge, North, Mid and West Devon —Barnstaple
- From £25,880 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
HSSU Engineer
Nuffield Health —Tiverton
- £38,000 - £42,000 a year
- Full-time
- Engineering
- Microsoft Office
- Plumbing
- Employee discount
- Gym membership
8d
Maintenance Assistant
Children’s Hospice South West —Fremington
- £26,416 - £29,273 a year
- Full-time
- Maintenance
- Plumbing
- Organisational skills
- Employee assistance programme
- Sick pay
6d
Environmental Health & Safety Advisor - 12 Month Fixed Term Contract
Perrigo —Braunton
- IT
- Communication skills
5d
HLTA (Early Years Practitioner)
The Harbour Schools Partnership —South Molton
- £30,518 - £33,699 a year
- Full-time
- Childcare
- English
- Working with children
8d
Project Manager
Profile Interiors —Bideford
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Relocation assistance
Quick apply
7d
Production Team Leader
Systems Engineering and Assessment Ltd —Barnstaple
- Up to £42,800 a year
- Call to connect
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
5d
Health, Safety and Fire Practitioner - HMP Exeter
Ministry of Justice —Exeter
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
5d
Forest School Practitioner
Libra School —South Molton
- £27,476 - £33,705 a year
- Full-time
- Travel
- In-person
- School
- Free parking
- Employee discount
Quick apply
5d
Higher Level Teaching Assistant
The Harbour Schools Partnership —Barnstaple
- £30,518 - £33,699 a year
- Full-time
- Childcare
- Working with children
- First Aid Certification
5d
Multi Skilled Operative
CORNERSTONE HOUSING LTD —Exeter
- £36,407.59 a year
- Overtime
- Carpentry
- Maintenance
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Operative - 155902
Ringway —Launceston
- Monday to Friday
6d
Technician
University of Exeter —Exeter
- £30,628 - £31,736 a year
- University
- Annual leave
12d
Skilled Operative
Octavius Infrastructure —Exeter
- Full-time
Electronic and Electrical Lab Technician
Systems Engineering and Assessment Ltd —Barnstaple
- Up to £35,000 a year
- Call to connect
- Hybrid work
- Assembly
- Free parking
- Annual leave
Driver
GAP Group —Exeter
- Full-time
- Driving
- In-person
Skilled Assembly Technician
Systems Engineering and Assessment Ltd —Barnstaple
- Up to £32,000 a year
- Call to connect
- Hybrid work
- Assembly
- Mechanical knowledge
- Free parking
- Annual leave
9d
Materials Technician
Construction Testing Solutions Ltd —Tiverton
- £23,000 - £29,000 a year
- Overtime
- English
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Day service Support Worker Monday - Friday 8.55 am-3.40pm
Learn to Live —Exeter
- £14.49 an hour
- Full-time
- Cooking
- English
- In-person
Quick apply
Electrical Items Tester Volunteer (Home and Fashion Superstore)
British Heart Foundation —Exeter
- Employee discount

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Adviser

Citizens Advice Torridge, North, Mid and West Devon -
Barnstaple

Apply Now

Job details

Full-time
From £25,880 a year

Qualifications

Driving Licence
Customer service
Microsoft Office
Driving
Communication skills

Full job description

Job Advert

Are you an excellent communicator and passionate about helping people in need? Citizens Advice Torridge, North, Mid and West Devon wants to hear from you!

Being an Adviser at CA TNMWD is so much more than a call centre role. This is a varied, multi-channel position involving face-to-face, telephone, digital and email advice. You may support clients in our offices, specialist services or outreach locations, while also providing high-quality administrative support to the wider service.

Every day is different, and you’ll play a direct role in helping people navigate challenging situations and improve their lives.

This role supports people with complex needs and those for whom language or communication may be a barrier. As such, you will need to be a strong communicator with excellent interpersonal skills, committed to developing your knowledge and happy to work flexibly across offices and outreach locations.

You will have excellent listening and questioning skills and understand how to adapt to the needs of others whilst embracing the charity’s twin aims.

This is an entry-level role and you’ll start as a Trainee Adviser, working your way up to a fully qualified Adviser through our robust training pathway. You’ll start on £25,880, with salary incentives along the training pathway.

This role will be based at one of our Torridge, North, Mid and West Devon offices, with the expectation that travel may be required to other offices across our geographical area.

JOB SPECIFICATION

Main purpose of the job

Provide advice to external clients by face to face interviews or by providing advice on the telephone.
Research all of the options available to the client adopting an impartial and non-judgmental stance.
Provide administrative support across the whole service as required.
Work alongside the specialist services and make referrals into them as appropriate.

Main duties

Advice giving:

Interview clients using sensitive listening and questioning skills.
Use the Citizens Advice resources to find, interpret and communicate the relevant information.
Research and explore options and implications so that clients can make informed decisions.
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
Refer internally or to other specialist agencies as appropriate.
Ensure that all work conforms to the Advice Quality Standard.
Ensure that work reflects and supports the Citizens Advice service equity and diversity strategy.
Maintain detailed case records for the purpose of continuity of casework, funder requirements, information retrieval, statistical monitoring and report preparation.

Administration:

Receive referrals by all channels – phone, voicemails, web-form, email and internally
Manage and process all internal and external communications for the team, including scanning and attaching files to cases electronically.
Where directed, make appointments and coordinate calendars.
Make referrals where appropriate to external agencies.
Support caseworkers as required to ensure objectives are met.
Use IT for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR training is completed on an annual basis.
Maintain records for funder requirements.

Other duties:

Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
Demonstrate commitment to the aims and policies of the Citizens Advice service.
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Comply with all Citizens Advice information assurance guidelines.

PERSON SPECIFICATION

Essential

Customer service experience with one or all of the following channels – face to face, telephone and/or digital (webchat or email).
Excellent verbal and written communication skills.
Full driving licence and access to a vehicle.
Experience in using sensitive listening and questioning skills.
Ability to give and receive feedback objectively and sensitively, and a willingness to challenge constructively.
Ability to use a variety of telephony and IT systems to deliver services across multiple channels, for example email, webchat and/or telephone.
Demonstrable experience using Microsoft Office 365.
A commitment to personal development and a willingness to develop knowledge and skills in the area of advice giving.
An understanding of and ability to work within the aims and principles of the Citizens Advice service with a strong focus on Equity, Diversity and Inclusion.

Desirable:

Knowledge or experience of the benefit system.
Experience of using client management and database systems.

Apply Now

Refine Your Search

safety specialist jobs in winkleigh, dev

Adviser

HSSU Engineer

Maintenance Assistant

Environmental Health & Safety Advisor - 12 Month Fixed Term Contract

HLTA (Early Years Practitioner)

Project Manager

Production Team Leader

Health, Safety and Fire Practitioner - HMP Exeter

Forest School Practitioner

Higher Level Teaching Assistant

Multi Skilled Operative

Operative - 155902

Technician

Skilled Operative

Electronic and Electrical Lab Technician

Driver

Skilled Assembly Technician

Materials Technician

Day service Support Worker Monday - Friday 8.55 am-3.40pm

Electrical Items Tester Volunteer (Home and Fashion Superstore)

I want to receive the latest job alerts for safety specialist in winkleigh, dev

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