It support technician Work, Jobs in Winnersh, Brk (with Salaries)

IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
1d
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
1d
Technology Support Officer
Wokingham Borough Council —Wokingham
- £31,537 - £35,413 a year
- Full-time
- Annual leave
- Employee assistance programme
3d
IT Field Support Technician - T2 / Second Line
Concero UK —Fleet
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Desktop Support Technician
Flexera Software, Inc. —Bracknell
- Weekend availability
- Computer Science
- Engineering
- Windows
IT Support Engineer
Wireless Logic mdex GmbH —Reading
- Hybrid work
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
3d
End User Support
NECSWS —Bracknell
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
3d
Junior IT Support Engineer
Dynatrace —Maidenhead
- Full-time
- Azure
- English
- Windows
- Employee stock purchase plan
- Annual leave
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
6d
Entry Level IT
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician
Wentworth Club —Virginia Water
- Full-time
- Microsoft Outlook
- SharePoint
Quick apply
9d
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
3d
First Line IT Support Apprentice
QA Apprenticeships —Reading
- £16,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
2d
Cloud Support Engineer, Support Engineering
AWS EMEA SARL (UK Branch) —Thames Valley
- Weekend availability
- Computer Science
- AWS
- Bachelor's degree
Audio Visual Support Technician (Remote)
AVI-SPL —Farnborough
- Full-time
- Remote
- Customer service
- Windows
- Organisational skills
7d
IT Support Engineer
Astroscale —Didcot
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
6d
Senior IT Technician
Learning Partners —Guildford
- £31,481 - £33,764 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
10d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply

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IT Support Technician

OneTouchServices
Bagshot

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
1 day ago

Benefits

Additional leave
Cycle to work scheme
Company pension
Company events

Qualifications

TCP
Driving Licence
Operating systems
Customer service
LAN
Windows
Computer hardware
IT support
Mac OS
TCP/IP
Account management
Active Directory

Full job description

We are seeking a skilled and customer-oriented 1st Line Support Engineer to join our team. As a 1st Line Support Engineer, you will be responsible for providing technical assistance and support to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of our clients IT systems. If you have a passion for technology and enjoy helping others, we would love to hear from you.

We're a growing business based in Bagshot, Surrey. We're looking for an enthusiastic candidate with a great enjoyment in IT & computers, to provide quality support to our client base, our focus being great customer service and always a 5 star job.

As you will be moving between sites and visiting customers on-site a valid UK driving licence and own vehicle is essential (mileage paid).

Duties:
- Respond to help desk tickets and provide timely technical support to end-users
- Diagnose and resolve software and hardware issues
- Install, configure, and maintain operating systems and software applications
- Assist with user account management in Active Directory
- Collaborate with other IT team members to troubleshoot complex problems
- Provide excellent customer service by effectively communicating technical solutions to non-technical users
- Document all support activities and resolutions in the ticketing system
- Perform routine maintenance tasks such as system updates and backups
- Assist with computer networking tasks, including troubleshooting TCP/IP connectivity issues
- Analyse computer hardware problems and recommend appropriate solutions
- Provide support for Mac OS devices

Qualifications:
- Proven experience in a similar role or relevant IT support experience
- Strong knowledge of operating systems (Windows, Mac OS)
- Familiarity with Active Directory user account management
- Basic understanding of computer networking concepts (LAN, TCP/IP)
- Excellent problem-solving skills with the ability to analyze issues and provide effective solutions
- Strong customer service skills with the ability to communicate technical information to non-technical users
- Ability to work independently as well as collaborate with a team

This is a full-time position, with working hours being 9am until 5pm, usually being situated at Bagshot, however with the flexibility to visit a client's premises.

Strictly NO agency calls please!

Contact via Indeed only - Please do not contact via phone

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme

Work Location: In person

Quick apply

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