Service delivery manager Work, Jobs in Winnersh, Brk (with Salaries)

IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Manager
FluidOne —Camberley
- Analysis skills
- Computer networking
- Employee assistance programme
Postperson with Driving
Royal Mail Group —Reading
- Overtime
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
Operations Manager
Biffa Waste Services —Wokingham
- Microsoft Office
- Continuous improvement
Quick apply
5d
Deputy Store Manager
Lidl —Woodley
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
10d
Warehouse Manager - (Full Time)
Yes Events —Wokingham
- £35,000 - £40,000 a year
- Full-time
- Management
- English
- First Aid Certification
- Free parking
Quick apply
1d
Delivery Manager
Thames Water Utilites —Reading
- £47,000 - £60,000 a year
- Full-time
- Project management
- Communication skills
7d
Regional Mobile Repair Manager (South East Region)
cinch —Hook
- Monday to Friday
- Management
- Customer service
- In-person
- Employee assistance programme
Quick apply
2d
Head of Delivery
Ceox —Guildford
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
Quick apply
Senior Service Delivery Manager
CloudFactory —Reading
- Full-time
- Hybrid work
- Bachelor's degree
- Life insurance
Quick apply
1d
Transformation Manager
RHP —Teddington
- £85,636 a year
- Full-time
- Project management
- Annual leave
6d
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
14d
Programme Manager
Thames Water Utilites —Reading
- £75,000 - £100,000 a year
- Full-time
- Hybrid work
- Management
- DevOps
- Bachelor's degree
- Annual leave
5d
Senior Facilities Manager
CBRE —Bracknell
- Full-time
- AI
8d
Delivery Manager
Elanco —Hook
- Full-time
- SharePoint
- Agile
- Leadership
General Manager
Wingstop UK - Bracknell —Reading
- £40,000 - £46,500 a year
- Full-time
- Leadership
- Restaurant
- Employee discount
Quick apply
12d
Postal Delivery Drivers
Royal Mail Group —Maidenhead
- Overtime
1d
Service Delivery Manager
Ultra Electronics —Maidenhead
- Full-time
- Computer Science
- Customer service
- Engineering
- Flexible schedule
8d

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service delivery manager jobs near winnersh, brk

IT Service Delivery Manager

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Technical support
Project management
ITIL
Mentoring
Project management methodology
IT
Root cause analysis
Leadership
Communication skills

Full job description

The opportunity

We are looking for an IT Service Delivery Manager to join us on the rewarding journey we’re taking here at Castle Trust Bank. As a fintech challenger bank, we provide specialist property mortgages, retail finance lending and savings accounts to a wide range of customers.

You will be responsible for delivering high-quality IT services across the organisation, managing internal Desktop and Application Support teams and overseeing third‑party IT suppliers. You will ensure services meet agreed SLAs, develop and maintain ITIL‑aligned processes, track performance through KPIs, and drive continuous service improvement.

Key responsibilities include:

Managing major incidents and root cause analysis,
Developing ITSM processes,
Effective management of the IT service desk and core systems teams,
Maintaining Service Improvement Plans, and;
Producing clear service performance metrics for the business.

Working arrangements

This role is offered on a hybrid basis, with a minimum of three days per week in our Basingstoke office and the remainder worked from home. If you prefer to work more days in the office, that’s equally fine.

What we are looking for in you…

Minimum requirements

Proven experience as an IT Service Delivery Manager;
Comprehensive understanding of ITiL (v3 minimum);
Proven leadership experience.

You will have proven experience in an IT Service Delivery Manager role, ideally from a technical background, with a strong understanding of Incident, Problem and Change Management (ITIL v4 Foundation desirable). You will have experience leading and mentoring technical support teams and managing third‑party suppliers, including service budgets.

Strong communication and stakeholder management skills are essential, along with a proactive, organised approach and the ability to manage changing priorities. Experience with project management methodologies is advantageous.

What’s in it for you…

As well as a competitive salary, we offer an annual performance related bonus (up to 10% of base salary) based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.

Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to BHSF RISE EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

service delivery manager jobs in winnersh, brk

IT Service Delivery Manager

Service Delivery Manager

Postperson with Driving

Regional Operations Director - Places Leisure

Head of Projects - Reading, UK

Operations Manager

Deputy Store Manager

Warehouse Manager - (Full Time)

Delivery Manager

Regional Mobile Repair Manager (South East Region)

Head of Delivery

Senior Service Delivery Manager

Transformation Manager

People Operations Manager - Events

Programme Manager

Senior Facilities Manager

Delivery Manager

General Manager

Postal Delivery Drivers

Service Delivery Manager

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