Operations lead Work, Jobs in Wirksworth, Dby (with Salaries)

Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Sales
- Mentoring
- Contracts
Lead Associate - Operations
Wesco —Chesterfield
- Full-time
- Forklift
- Warehouse experience
- Computer skills
- Annual leave
- Employee discount
Senior Operations Lead - Triage (Interim Head)
Social Work England —Sheffield
- £63,526 - £65,924 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
- Annual leave
- Life insurance
Operations Support Lead
Phenna Group —Castle Donington
- £15 - £16 an hour
- Full-time
- Administrative experience
- Organisational skills
6d
Operational Lead – MP Connect
Mineral Products Qualification Council (MPQC) —Eastwood
- From £26,000 a year
- Part-time
- Management
- Customer service
- Supervising experience
Quick apply
Customer Relationship Lead
Incora —Derby
- £32,000 - £34,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Senior Team Leader
Fernite Of Sheffield —Sheffield
- £35,000 - £45,000 a year
- Full-time
- Computer literacy
- ERP systems
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Value Stream Lead
NHS Supply Chain —Nottingham
- £65,920 - £77,553 a year
- Hybrid work
- ERP systems
- Analysis skills
- Patient care
- Employee assistance programme
- Life insurance
Inventory and Laboratory Operations Lead
Charles River Laboratories —High Peak
- £32,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Travel
5d
Learner Support Compliance & Standards Lead
The Sheffield College —Sheffield
- £40,746 - £47,578 a year
- Full-time
- School
- Teaching
- Free parking
- Annual leave
Operations Team Leader
The Pallet Network —Swadlincote
- £36,001.71 - £47,988.87 a month
- Full-time
- Management
- Warehouse experience
- Leadership
- Free parking
- Employee discount
Quick apply
6d
Operations Systems Lead
Butternut Box —Worksop
- Full-time
- Free parking
- Employee discount
Quick apply
Goods In Team Leader
Genuit Group —Ripley
- Full-time
- Management
- First Aid Certification
- Organisational skills
- Annual leave
6d
Production Team Leader
IAE —Stoke-on-Trent
- £36,555 - £42,647 a year
- Full-time
- Supervising experience
- Quality control
- IT
- Health & wellbeing programme
- Life insurance
Quick apply
Sheffield Cycling 4 All Cycle Operations Lead - 7 month sabbatical cover
Disability Sheffield —Sheffield
- £23,429.08 a year
- Part-time
- Hybrid work
Quick apply
Production Team Leader
DAHER AEROSPACE —Derby
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Annual leave
Quick apply
8d
New Business Lead
Octopus Energy Group —Sheffield
- Full-time
- Travel
Quick apply
Production Cell Lead
Solidcor Ltd —Chesterfield
- £42,000 - £50,000 a year
- Full-time
- In-person
Quick apply
1d
Business Development Lead - Submarines
Rolls-Royce —Derby
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
13d
PRODUCTION TEAM LEADER
Advance Manufacturing —Rotherham
- £44,000 a year
- 12 hour shift
- Team management
- Leadership
- Referral programme

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Client Operations Lead - Nottingham

NCR -
Nottingham

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Job details

Full-time

Qualifications

Operations management
Sales
ITIL
Mentoring
Contracts
Communication skills
Negotiation

Full job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Client Operations Lead

Location: Nottingham, UK

Position Summary

The Client Operations Leader (COL) is a customer-facing leadership role responsible for building strong, long-term customer partnerships while ensuring operational excellence in service delivery. The role drives business transformation, process optimization, and service performance, working closely with internal teams to deliver customer commitments, improve efficiency, and support business growth. Success requires strong operational leadership, a customer-first mindset, and the ability to lead teams, manage escalations, and continuously enhance the customer experience.

Areas of Responsibility

Lead and develop Client Operations Leaders and/or analytical teams through clear performance expectations and accountability.
Build a customer-focused culture that delivers business objectives and service excellence.
Collaborate across NCR teams to drive customer improvements and achieve strategic and contractual goals.
Partner with Sales to develop and execute customer solutions and identify revenue growth opportunities.
Drive margin expansion and increased revenue within existing service delivery.
Champion NCR NPS initiatives within the customer base.
Own the end-to-end customer experience, balancing service excellence with cost-to-serve objectives.
Establish a data-driven culture to identify opportunities, optimize processes, and improve operational performance.
Lead customer escalations, outages, and crisis management activities, ensuring clear communication and timely resolution.
Partner with Sales to improve customer profitability and generate year-over-year revenue growth.
Own operational KPIs and SLAs, ensuring they are monitored, managed, and achieved.
Maintain high customer satisfaction through strong relationships, expectation management, and exceptional service.
Manage CP&L, Outlook & Forecast, Annuity & T&M Revenue, and external spend.

Experience

Dynamic leader who sets high standards and inspires others to achieve them.
Proven success managing multi-location operations with a strong customer focus.
5+ years of senior leadership, operations management, and customer experience expertise.
Strong organizational, strategic, analytical, and project management capabilities.
Excellent communication, coaching, mentoring, and influencing skills.
ITIL and/or Agile certification with expertise in incident and escalation management.
Experience negotiating contracts and managing customer relationships to ensure service quality and satisfaction.
Demonstrated ability to develop strategic customer partnerships.

Skills

Strong customer focus with a commitment to exceeding expectations.
Ability to analyze data, identify trends, and drive process improvements through data-driven insights.
Strong understanding of customer needs with the ability to develop high-performing leaders and managers.
Commercial acumen with experience managing budgets, reducing costs, and maximizing revenue.
Excellent written and verbal communication skills with the ability to collaborate across cross-functional teams and customer organizations.
Strong people leadership, engagement, relationship-building, and stakeholder management skills across all organizational levels.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

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Refine Your Search

operations lead jobs in wirksworth, dby

Client Operations Lead - Nottingham

Lead Associate - Operations

Senior Operations Lead - Triage (Interim Head)

Operations Support Lead

Operational Lead – MP Connect

Customer Relationship Lead

Senior Team Leader

Value Stream Lead

Inventory and Laboratory Operations Lead

Learner Support Compliance & Standards Lead

Operations Team Leader

Operations Systems Lead

Goods In Team Leader

Production Team Leader

Sheffield Cycling 4 All Cycle Operations Lead - 7 month sabbatical cover

Production Team Leader

New Business Lead

Production Cell Lead

Business Development Lead - Submarines

PRODUCTION TEAM LEADER

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Job Title: Client Operations Lead

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