Sales and patient co ordinator Work, Jobs in Wirksworth, Dby (with Salaries)

Dental laboratory Co-ordinator / Administrator
Intelligent Design Ltd —Nottingham
- £12.71 an hour
- Part-time
- Laboratory experience
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
14h

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Dental laboratory Co-ordinator / Administrator

Intelligent Design Ltd
Nottingham

Quick apply

Job details

Part-time
£12.71 an hour
14 hours ago

Benefits

Free parking
Company pension

Qualifications

Dental receptionist
Laboratory experience
Microsoft Office
Administrative experience
Organisational skills
Dental practice experience
IT
Communication skills

Full job description

Job Summary
We are looking for an organised and proactive Dental Lab Coordinator / Administrator to join our busy team. This is a key role, ensuring the smooth day to day coordination of laboratory cases whilst providing excellent customer service to dental practices.

The successful candidate will work closely with dental laboratory technician's, delivery driver's, to ensure cases are processed accurately and delivered on time

Would suit someone with previous dental receptionist experience, although not essential.

Responsibilities

Coordinate the daily workflow, working closely with dental laboratory teams to improve efficiency, resolve delivery issues & customer satisfaction
Book in and track incoming and outgoing work.
Invoicing work on Lab Trac software.
Packing work for the delivery drivers or Postage.
Communication with delivery drivers on new case collections.
Liaise with dental practices regarding case requirements, delivery dates & queries.
Answering telephone and email enquires proffessionally.
Schedule and prioritise work to help meet turnaround times.
Prepare documentation and maintain accurate laboratory records.
Support stock ordering & distribution to teams.
Preparing packaging materials and labels
General office administration
Maintaining reception appearance
Meet & greet patients, sales representatives
Requirements:
Excellent organisational and administrative skills, with the ability to manage multiple priorities effectively in a fast paced environment.
Excellent communication skills with the ability to build strong relationships with both customers and colleagues
Strong IT skills, including Microsoft Office
A proactive, solutions focused approach with confidence to take ownership of issues.
A high level of attention to detail and commitment deliverying excellent service
The ability to work independently while also collaborating closely with wider teams.
Handle customer concerns professionally & proactively, working to achieve positive timely outcomes.
Desirable:
Previous experience working in a dental laboratory or dental practice
Knowledge of dental laboratory workflows and terminology.
Experience using laboratory management software
Accounts Knowledge
Job Type: Part-time
This is part of a job share role

Pay: £12.71 Per Hour

Expected hours: 18 - 30 hours per week

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

Company pension
Free parking

Ability to commute/relocate:

Nottingham NG16 1EY: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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Dental laboratory Co-ordinator / Administrator

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