Dispatchers Work, Jobs in Wirral, Msy (with Salaries)

Performance Team Leader (Wirral)
Go North West —Birkenhead
- Supervising experience
- IT
- Communication skills
- Annual leave
10d
Performance Supervisor (Wirral)
Go North West —Birkenhead
- Customer service
- Computer literacy
- Communication skills
- Annual leave
10d
Junior Transport Coordinator
Soleil Foodservice Ltd —Wrexham
- £26,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Logistics Coordinator
Peel Ports —Ellesmere Port
- Microsoft Excel
- Organisational skills
- Communication skills
- Employee assistance programme
7d
Utilities Planner
Network Plus —Warrington
- £28,000 a year
- Full-time
- Communication skills
Quick apply
Logistics Operations Coordinator
Encirc —Elton
- £42,000 - £44,000 a year
- 12 hour shift
- Free parking
- Annual leave
Quick apply
Transport Operator
Hayward Transport —Liverpool
- £29,742 - £38,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
7h
Service and Operations Coordinator
Canning Generator Solutions —Widnes
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply
11d
Night Transport Operator
Maritime Transport —Liverpool
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Utilities Scheduler
Network Plus —Great Sankey
- £29,741.40 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Planner
Network Plus —Warrington
- £27,000 a year
- Full-time
- Communication skills
Quick apply
Transport Coordinator
The Sovini Group —Aintree
- £28,052.93 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
8d
Transport Administrator
Flannery Plant Hire —Warrington
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
17h
Commercial Lead Administrator
Liberty —Kirkby
- Overtime
- Communication skills
- Annual leave
Quick apply
Fleet Administrator
Stobart —Warrington
- Up to £27,031 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Scheduling Coordinator
Last Mile Group —Warrington
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Helpdesk Planners (Internal applications only)
Novus Property Solutions Ltd —Warrington
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
Business Admin Apprentice
Commhoist —Warrington
- £8 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
11d
Transport Coordinator (NIGHTS)
Muller Group —Skelmersdale
- Full-time
- Free parking
- Annual leave
Transport Operations Co-ordinator - Nights
GBA Logistics —Warrington
- £29,500 a year
- Full-time
- Microsoft Office
- Communication skills
- Sick pay
Quick apply

I want to receive the latest job alerts for dispatchers in wirral, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Performance Team Leader (Wirral)

Go North West -
Birkenhead

Apply Now

Job details

10 days ago

Benefits

Annual leave
Company pension

Qualifications

Logistics
Supervising experience
IT
Communication skills

Full job description

Birkenhead

We are looking for a Performance Team Leader to lead the Operational Control Centre (OCC) for Wirral, providing guidance, direction, coaching, and support to ensure the effective delivery of operational performance across the Liverpool City Region bus network.

The role will oversee the activities of OCC Controllers and On-Street Supervisors, ensuring the safe, reliable, and punctual operation of bus services throughout the network. The postholder will play a key role in supporting the delivery of franchised bus services in line with Liverpool City Region Combined Authority (LCRCA) requirements, contractual obligations, and customer expectations.

This position requires flexibility in working hours to provide leadership and operational support across a large-scale transport network operating on a 24/7 basis.

Main Responsibilities & Tasks

Leadership & Performance Management

Lead the team responsible for monitoring and managing bus services to ensure the provision of regular, reliable, and punctual services across the Liverpool City Region network.
Ensure services operate in accordance with LCRCA contractual requirements, minimising avoidable gaps, service bunching, early running, and performance failures through effective deployment of operational resources and technology.
Provide direct line management to OCC Controllers, and On-Street Supervisors.
Set, monitor, and deliver team objectives aligned to organisational and contractual performance targets.
Minimise contractual deductions and performance-related penalties under franchising agreements.
Monitor team performance and provide regular coaching, feedback, and development support.
Identify opportunities for continuous improvement and implement strategies to enhance productivity and operational efficiency.
Manage team rotas and resource allocation to ensure appropriate operational coverage.
Organise and lead team meetings, briefings, and performance reviews.
Support recruitment, selection, onboarding, and development of operational team members.
Develop and maintain positive and effective working relationships across all operational departments.

Operational Oversight and Control

Ensure the team is able to effectively:

Supervise drivers to ensure services operate in accordance with timetables, operational standards, and company procedures.
Cover a line of the OCC rota to ensure cover across the spread of the operational day.
Utilise operational systems and technology to monitor service performance and report service quality data.
Liaise with depot and administration teams to ensure efficient utilisation of operational resources.
Work collaboratively with engineering teams to minimise service disruption resulting from vehicle defects and shortages.
Liaise with the police, highway authorities, emergency services, and Liverpool City Region Combined Authority (LCRCA) to minimise disruption during incidents, major events, road closures, and planned works.
Manage emergency situations effectively, including accidents, severe weather events, and unplanned road closures.
Ensure compliance with Drivers’ Hours Regulations, Health & Safety legislation, and all relevant transport regulations.
Produce clear, accurate, and concise records of operational decisions and significant events.
Support customer service activities, including investigating and responding to customer enquiries, comments, and complaints.
Undertake any other duties as reasonably required by the Performance Manager.

Knowledge & Experience Requirements

Essential

Demonstrable experience in operational supervision within a transport, logistics, or service delivery environment.
Target-driven with a strong focus on achieving operational and contractual performance standards.
Excellent communication skills, both written and verbal.
Strong IT skills with the ability to utilise operational systems and emerging technologies.
Ability to write reports, records, and professional correspondence clearly and accurately.
Proven ability to assess situations quickly and make effective decisions under pressure.
Strong understanding of relevant legislation, operational procedures, and performance management principles.
Ability to effectively coordinate people, resources, and activities to maximise operational performance.
Excellent problem-solving skills and ability to use initiative.

Effective listener with the ability to build positive working relationships and treat others with respect.
Strong knowledge of the Liverpool City Region bus network and key transport corridors

Desirable

Understanding of franchised bus operations and contractual performance frameworks.
Experience working within a control room, transport operations, or service regulation environment.

Salary & Hours

Competitive salary
38 hours per week

Role Details

Primary place of work – Birkenhead Bus Depot, CH41 8ES

Benefits

25 days of annual leave per year plus public holidays
Employee benefits and discount application access to hundreds of high street stores
Employee workplace pension scheme
Various other workplace benefits including the ability to buy/sell annual leave, long service recognition and many others

How to apply

Please send your CV and cover letter to [email protected] before Friday 10th July 2026

Apply Now

Refine Your Search

dispatchers jobs in wirral, msy

Performance Team Leader (Wirral)

Performance Supervisor (Wirral)

Junior Transport Coordinator

Logistics Coordinator

Utilities Planner

Logistics Operations Coordinator

Transport Operator

Service and Operations Coordinator

Night Transport Operator

Utilities Scheduler

Planner

Transport Coordinator

Transport Administrator

Commercial Lead Administrator

Fleet Administrator

Scheduling Coordinator

Helpdesk Planners (Internal applications only)

Business Admin Apprentice

Transport Coordinator (NIGHTS)

Transport Operations Co-ordinator - Nights

I want to receive the latest job alerts for dispatchers in wirral, msy

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected