Service operations coordinator Work, Jobs in Wirral, Msy (with Salaries)

Service Operations Coordinator
Healthcare Matters —Llay ED
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
- Employee discount
Quick apply
5d
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
9d
Customer Care & Office Coordinator
Westlab Ltd —Knowsley
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
4d
Depot Coordinator
EMR Group —Liverpool
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
12d
Compliance Coordinator
Great Bear —Deeside
- £26,000 - £28,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operations System Coordinator
Procter & Gamble —Skelmersdale
- £273 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Customer Service Coordinator
Evermore Care —Coppull
- £13.45 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Referral programme
Quick apply
Health Records Coordinator
Betsi Cadwaladr University Health Board —Rhyl
- £28,819 - £31,626 a year
- Full-time
- English
11d
Scheduler
Pennington Choices Ltd —Warrington
- £26,227.50 - £27,500.00 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Annual leave
Event Delivery Manager
BDO —Liverpool
- Full-time
- Organisational skills
- IT
- Leadership
Administration Officer
Sefton Council —Southport
- £25,583 - £25,989 a year
- Full-time
10d
Care Coordinator
Apollo Care South Wirral —Ellesmere Port
- £15 - £16 an hour
- Overtime
- Organisational skills
- IT
- Care plans
Quick apply
3d
Transport Co-Ordinator - Warrington
XPO Logistics —Warrington
- £33,046 a month
- Full-time
- Organisational skills
- Employee discount
Quick apply
8d
Stores Operations Coordinator
Siemens Gamesa —Mostyn
- Weekend availability
- Microsoft Office
- IT
- Communication skills
- Employee discount
5d
Service Delivery Coordinator (Property)
Serco Plc —Birchwood
- £28,500 a year
- Full-time
- Customer service
- Administrative experience
- Employee assistance programme
Project Coordinator
Altrad —Warrington
- Hybrid work
- English
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
3d
Quality and Regulation Coordinator
Glyndŵr University —Wrexham
- £29,588 - £33,951 a year
- Full-time
- Communication skills
4d
Gatehouse Coordinator
Evri —Warrington
- £28,847.52 a year
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount
Event Operations Manager- North-West
Stadium Traffic Management Ltd —Liverpool
- £35,000 - £45,000 a year
- Full-time
- Travel
Process Support Technician
Cargill —Liverpool
- English
- Organisational skills
- Computer skills
3d

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Service Operations Coordinator

Healthcare Matters
Llay ED

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
5 days ago

Benefits

Free parking
Private dental insurance
Company pension
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Customer service
English
Continuous improvement
Communication skills
Time management
Welsh

Full job description

Service Operations Coordinator
Location: Wrexham, LL11 0PB
Salary: Starting salary of up to £30k depending on experience
Hours: Monday-Friday, 8:30am-5:00pm

We're Not Looking for Just Another Administrator
At Healthcare Matters, we support healthcare providers with equipment and services that help make a real difference to people's lives.

As we've grown, we've built a reputation for being responsive, reliable, and easy to work with. We're proud of that, but we're not interested in standing still. We believe there's always a better way to do things, and we're looking for someone who shares that mindset.

We're looking for a Service Operations Coordinator who thrives in a busy environment, enjoys solving problems, and wants to play a key role in delivering an outstanding customer experience.

This isn't a purely customer service role. While there will be times when you'll answer calls and support customers, the primary focus is operational coordination, helping to coordinate services, resolve issues, improve processes, and ensure work flows efficiently from start to finish.

The Role
Reporting to the Head of Customer Experience / Customer Experience Manager, you'll help coordinate our rental and service operations, ensuring jobs are planned effectively, invoicing is accurate, and customers receive the level of service they expect from Healthcare Matters.

You'll work closely with engineers, department managers, and customers, taking ownership of key operational processes and helping us continuously improve the way we work.

Key Responsibilities
Rental & Service Administration

Managing rental administration and associated documentation
Processing rental and call-out invoicing accurately and efficiently
Investigating and resolving invoicing queries
Ensuring rental and service records are maintained accurately
Supporting the smooth day-to-day operation of the rental department

Service Coordination

Deploying service, repair, and collection jobs through the planning system
Supporting engineer scheduling and workload allocation
Monitoring job progress and helping remove operational bottlenecks
Coordinating with internal departments to ensure work is completed efficiently

Customer Experience & Continuous Improvement

Managing escalated customer queries and supporting resolution where possible
Working with teams across the business to improve service delivery
Identifying opportunities to improve processes, systems, and customer outcomes
Assisting with reviewing, refining, and remapping operational processes where required
Supporting a culture of continuous improvement and operational excellence
Helping Healthcare Matters deliver a world-class customer experience

What We're Looking For
We're looking for someone who is organised, proactive, and enjoys taking ownership.

You don't need experience in every aspect of the role, but you should be comfortable managing multiple priorities, communicating with different stakeholders, and finding practical solutions to problems.

Skills & Experience

Experience in administration, operations, scheduling, service coordination, customer experience, or similar roles preferred
Excellent communication and customer service skills
Strong organisational and time-management abilities
High attention to detail and accuracy
A proactive, problem-solving approach
Ability to work effectively under pressure in a busy environment
Confidence working across multiple departments and priorities
A desire to improve processes rather than simply maintain them

Language

English (required)
Welsh (preferred)

Why Join Us?
At Healthcare Matters, you'll be joining a friendly, supportive, and ambitious team that genuinely values ideas, initiative, and continuous improvement.

We believe the best people want more than just a job. They want the opportunity to make a difference, improve the way things are done, and be part of a company that's moving forward.

Benefits

Competitive salary
Company pension
Private medical insurance
Private dental insurance
Health & wellbeing programme
Employee discounts
Company events
Free on-site parking
Monday-Friday working (no weekends)

Additional Information

Schedule: Monday-Friday, 8:30am-5:00pm
Holidays: 20 days plus bank holidays
Location: Wrexham, LL11 0PB (must be able to reliably commute or relocate before starting)
Work Location: In person
Start Date: As soon as possible

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

service operations coordinator jobs in wirral, msy

Service Operations Coordinator

Operations & Administration Coordinator

Customer Care & Office Coordinator

Depot Coordinator

Compliance Coordinator

Operations System Coordinator

Customer Service Coordinator

Health Records Coordinator

Scheduler

Event Delivery Manager

Administration Officer

Care Coordinator

Transport Co-Ordinator - Warrington

Stores Operations Coordinator

Service Delivery Coordinator (Property)

Project Coordinator

Quality and Regulation Coordinator

Gatehouse Coordinator

Event Operations Manager- North-West

Process Support Technician

I want to receive the latest job alerts for service operations coordinator in wirral, msy

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