Banking Work, Jobs in Wirral (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Liverpool
- From £26,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
3d
Customer Representative
Alexander Mann Solutions (AMS) —Liverpool
- £13.87 an hour
- Full-time
- Customer service
- Communication skills
Finance Assistant
Portable Offices (Hire) ltd —Sandycroft
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Finance Assistant
Millennium Hotel and Resorts UK —Liverpool
- Full-time
- Hospitality
- Hotel
- Accounting
- Referral programme
Quick apply
1d
Customer Representative - Warrington
Nationwide Building Society —Warrington
- From £25,250 a year
- Part-time
- Customer service
- Banking
4d
Customer Representative - Mold
Nationwide Building Society —Mold
- From £25,250 a year
- Temporary
- Customer service
- Banking
Commercial Card Banking & Administrative Analyst
Bank of America —Chester
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Employee assistance programme
3d
Trainee Mortgage Advisor
PRIMIS Mortgage Network —Southport
- £30,000 - £35,000 a year
- Full-time
Finance Administrator - Income & Banking - WMF3062e
Westmorland & Furness Council —County
- £26,403 - £26,824 a year
- Part-time
- Annual leave
- Employee discount
2d
Finance Manager
Avenue HQ —Liverpool
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Travel
Quick apply
1d
Lab Product Owner - Customer Affordability & Data, Consumer Data Lab
Lloyds Banking Group —Chester
- £116,535 - £137,100 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Leadership
10d
Financial Reporting Manager
EMR Group —Warrington
- Full-time
- IT
- Annual leave
Quick apply
Implementation Project Consultant
Bank of America —Chester
- Full-time
- Project management
- Travel
- Financial services
- Employee assistance programme
1d
Senior Credit Risk Analyst - Loss Forecasting
The Very Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Bachelor's degree
- Employee discount
Quick apply
Financial Control Lead
Reed In Partnership —Liverpool
- £57,500 - £70,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Contracts
- Annual leave
Treasury Team Leader
Community Integrated Care —Widnes
- £30,208 - £35,500 a year
- Temporary
- Microsoft Excel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Service Designer (12 Month FTC)
Lloyds Banking Group —Chester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
3d
Finance Manager (maternity cover)
Freshfields Animal Rescue —Liverpool
- £18.54 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
Quick apply
9d
Financial Reporting Manager
EMR UK —Warrington
- IT
- Annual leave

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Customer Service Consultant
HSBC Global Services Limited —Liverpool
The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital…
From £26,000 a year
3d
MSB Contact Centre Advisor
HSBC Global Services Limited —Chester
Provide support, resolve queries, and guide customers through our digital banking services. Be the first point of contact for customers via phone.

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Customer Service Consultant

HSBC Global Services Limited -
Liverpool

Apply Now

Job details

Full-time
From £26,000 a year
3 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience.
Play an integral part in customer education around HSBC digital services and fraud awareness.
Identify customers who are in vulnerable situations and determine the best way we can support them.
Help our customers with more complex banking needs to ensure they feel supported in their choices.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £26,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

banking jobs in wirral

Customer Service Consultant

Customer Representative

Finance Assistant

Finance Assistant

Customer Representative - Warrington

Customer Representative - Mold

Commercial Card Banking & Administrative Analyst

Trainee Mortgage Advisor

Finance Administrator - Income & Banking - WMF3062e

Finance Manager

Lab Product Owner - Customer Affordability & Data, Consumer Data Lab

Financial Reporting Manager

Implementation Project Consultant

Senior Credit Risk Analyst - Loss Forecasting

Financial Control Lead

Treasury Team Leader

Service Designer (12 Month FTC)

Finance Manager (maternity cover)

Financial Reporting Manager

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