Account coordinator Work, Jobs in Witham St Hughs, Lin (with Salaries)

Account Coordinator
First Mile —Newark-on-Trent
- £27,670 a year
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Sales Coordinator
3P Direct Limited —Mansfield
- From £26,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
1d
Internal Sales Coordinator
Macfarlane Group —Grantham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave

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Account Coordinator

First Mile -
Newark-on-Trent

Quick apply

Job details

Full-time
£27,670 a year
1 day ago

Benefits

Annual leave
Company pension
Canteen
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

Microsoft Office
Communication skills

Full job description

Greenzone/ First Mile has an exciting opportunity for a full-time Account Co-ordinator to join our dynamic team based in Newark, Nottinghamshire.

About us

We are located in Newark on Trent, specialising in providing bespoke recycling and waste management solutions to our customers. We partner with suppliers who align with our company values and who we believe best fit the needs of our customers. We work alongside our customers to plan and tailor their waste management needs around their business to help strengthen their Corporate Social Responsibilities (CSR), maximise recycling and deliver cost savings. Our ethos is to be a trusted partner that can be relied on as a safe pair of hands.

We value each team member and invest in their growth by offering fantastic training opportunities. We fully embrace new ideas and challenge old practises to find the very best solutions for our customers, suppliers, and people.

About the Role

Reporting to the Customer Operations Manager, the main responsibility of this role is to ensure all customer queries are resolved within specified SLAs to maintain contract compliance and to always deliver exceptional service.

Responsibilities will include but not be limited to:

Managing all administrative duties in relation to the Company’s customer base.
Accurately inputting customer collection data to ensure the Company system is up to date and for the timely completion of customer and Company reporting.
Acting as a first point of escalation for any complex customer issues and queries for the Customer Support Team Leader.
Instructing the Customer Support Team to process service adjustments in an accurate and timely manner, ensuring customers and suppliers are always kept up to date, and ensuring that all service adjustments are actioned in line with the customer contract or as otherwise agreed with the customer.
Maintaining a high standard of service delivery and contract compliance and ensuring all issues/queries are resolved.
Calculating and producing quotations within agreed parameters of margin and value.
Assisting in the preparation for and attending customer site visits and meetings as required by the Key Account Manager.
Supporting the wider team as reasonably required to achieve department Key Performance Indicators.
maintaining strong relationships with customers and to act professionally and courteously at all times in all communications.
Providing general office and administration duties as required.

Requirements

About You

You will have a strong confident personality with excellent communication skills (accurate, articulate, and professional written and verbal communications).

You will have the ability to prioritise tasks and management your time and workload efficiently. You must be numerate and be able to multi-task and meet strict deadlines.

You will also have extensive experience of working with Microsoft office package and working within a customer facing role.

Experience of working in the waste industry would be desirable but not essential.

Benefits

Competitive salary and benefits
Company Pension scheme and Life Assurance scheme
25 days annual leave per year, plus bank holidays
Career development and training opportunities
Eatzone – our on-site subsidised canteen
Subsidised gym memberships
On-site parking
Employee Assistance Programme

Quick apply

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