Customer experience manager Work, Jobs in Witham St Hughs, Lin (with Salaries)

Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Referral programme
Quick apply
Head of Customer Service
Utility Aid —Sleaford
- £50,000 - £65,000 a year
- Full-time
- Management
- Customer service
- Salesforce
- Health & wellbeing programme
Quick apply
Store Manager
Lidl —Lincoln
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
7d
Aftersales Manager
Marshall Motor Group —Lincoln
- Customer service
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Transport Manager
Mercia Garden Products LTD —Newark-on-Trent
- £40,000 - £50,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
11d
General Manager - Operations
java inspiration —Lincoln
- £50,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
8d
Account Manager
SuperFOIL Insulation —Lincoln
- £28,000 - £32,000 a year
- Full-time
- Sales
- Organisational skills
- Leadership
- Free parking
- Employee discount
Quick apply
4d
Senior Customer Success Manager
YIH Property Holdings Limited —Nottingham
- £38,000.00 - £49,867.48 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Communication skills
- Free parking
- Life insurance
Quick apply
2d
Marketing and Communications Co-ordinator
Lincolnshire YMCA —Lincoln
- £26,000 - £28,000 a year
- Weekend availability
- English
- Analysis skills
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
Installations Manager
Mercia Garden Products LTD —Newark-on-Trent
- £38,000 - £45,000 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Move Coordinator/ Manager
Ballards Removals —Retford
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
10d
Head of Marketing
200 Degrees —Nottingham
- Full-time
- Hybrid work
- Employee discount
8d
IT Support Analyst
Gilson Gray (England) Ltd —Lincoln
- £32,000 - £35,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
- Free parking
- Life insurance
Quick apply
1d
Operations Manager
GXO Logistics —Newark-on-Trent
- Up to £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Kennel Assistant
Pondview Boarding Kennels —Lincoln
- £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- In-person
Quick apply
7d
Project Manager
Siemens Energy —Lincoln
- Full-time
- Project management
- No degree
- Leadership
- Annual leave
10d
Estates Locality Operations Manager
Platform Housing —Newark-on-Trent
- £45,421 - £50,468 a year
- Travel
- Annual leave
- Employee assistance programme
General Manager
Hollywoodbowlgroup —Lincoln
- Up to £42,000 a year
- Weekend availability
- Hospitality
- Employee discount
Sales Associate
Ernest Jones —Lincoln
- £12.71 an hour
- Part-time
- Employee discount
7d
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
11d

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Customer Experience Manager

Ellis Mather Group Limited -
Tuxford

Quick apply

Job details

Full-time
£30,000 a year

Benefits

Annual leave
Company events
Referral programme

Qualifications

Sales support
Customer service

Full job description

About Us

Ellis Mather Group is a growing portfolio of e-commerce and manufacturing businesses headquartered in the East Midlands. Our portfolio currently includes Magnet Expert Ltd, FIRST4MAGNETS, MAKE Metalwork and Pentaura, operating across e-commerce, engineering, manufacturing and consumer products.

As we continue to grow both organically and through acquisition, we are looking to further strengthen the support and experience we provide to our customers across the Group.

The Opportunity

We are seeking a Customer Experience Manager to support customer experience activity across multiple businesses within the Group.

This role will work closely with our sales, operations, logistics and manufacturing teams to help ensure customers receive a consistently professional, proactive and high-quality experience throughout their journey with us.

This is a varied role suited to somebody who enjoys problem solving, communicating with people and helping keep a fast-moving business operating smoothly.

Key Responsibilities

Manage customer enquiries and communications across multiple Group brands.
Support the sales team with customer updates, order coordination and general customer communication.
Liaise with operations, logistics and manufacturing teams to help resolve customer queries and delivery issues.
Monitor customer orders, lead times and ongoing customer requirements.
Handle customer concerns professionally and proactively, helping ensure positive outcomes.
Identify recurring customer issues and support improvements to systems, processes and communication.
Maintain a consistently high standard of customer service across all brands and platforms.
Support wider business operations and administrative activity where required.

About You

You’ll excel in this role if you:

Have previous experience in customer service, customer experience or sales support.
Communicate clearly and professionally with both customers and colleagues.
Are highly organised and comfortable managing multiple priorities simultaneously.
Enjoy solving problems and taking ownership of situations.
Can work proactively and independently within a fast-paced environment.
Have strong attention to detail and take pride in delivering a high standard of work.
Have experience within e-commerce, manufacturing or distribution environments (advantageous but not essential).

What We Offer

The successful candidate will join us and become ingrained into our awesome company culture from the off-set. With a comprehensive onboarding package featuring departmental and cross-departmental training, regular check-in reviews, and product training with our experienced team members, you’re guaranteed to get off to a flying start.

Once you’ve settled in, you’ll have the opportunity to work remotely for periods throughout the week, the freedom is yours.

You’ll have access to our range of benefits including our employee referral scheme, community fund package, and of course our office snacks (mainly healthy, but there’s always cake). Better yet, you’ll start off with 33 days of annual leave, and the longer you stay with us, the more time off you’ll accrue. You’ll also gain access to our family-friendly package, and time will certainly fly when you join us on our company socials and charity events.

Quick apply

Refine Your Search

customer experience manager jobs in witham st hughs, lin

Customer Experience Manager

Head of Customer Service

Store Manager

Aftersales Manager

Transport Manager

General Manager - Operations

Account Manager

Senior Customer Success Manager

Marketing and Communications Co-ordinator

Installations Manager

Move Coordinator/ Manager

Head of Marketing

IT Support Analyst

Operations Manager

Kennel Assistant

Project Manager

Estates Locality Operations Manager

General Manager

Sales Associate

Contact Centre Manager

I want to receive the latest job alerts for customer experience manager in witham st hughs, lin

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