Property management team leader Work, Jobs in Wls (with Salaries)

Portfolio Management Team Leader
Savills —Cardiff
- Full-time
- Communication skills
- Annual leave
10d
Property Management Lead
FlatHomes Property Services —Cardiff
- £28,000 - £35,000 a year
- Full-time
- Maintenance
- In-person
Quick apply
7d
Strategic Lead
Bridgend County Borough Council —Bridgend
- £56,687 - £57,788 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
9d

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Portfolio Management Team Leader

Savills -
Cardiff

Apply Now

Job details

Permanent | Full-time
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Zendesk
Communication skills

Full job description

Role Overview

The Portfolio Management Team Leader is responsible for leading and performance-managing the Portfolio Management Team, ensuring the smooth, accurate, and timely delivery of all client onboarding, offboarding, tenancy changes, and managing agent transitions. The role owns these processes end-to-end, coordinating closely with mobilisation, property management, and internal teams to deliver seamless client experiences with minimal disruption. A key focus is driving consistency, reducing errors, and maintaining clear audit trails across all activity, using systems such as Zendesk and Optima, while proactively identifying risks and taking action to protect service delivery.

This role requires a hands-on leader who sets clear expectations, manages priorities, and holds the team accountable for performance and outcomes. You will build a high-performing, engaged team, while also developing strong external relationships with suppliers to ensure timely confirmations and resolution of issues. Using data and operational insight, you will continuously improve processes, drive efficiency, and strengthen supplier performance, ensuring the function delivers against tight deadlines and high service standards in a fast-paced environment

. Please ensure you read this before applying.

What we offer you:

Career and Professional Development

25-30 Days Annual Leave, depending on grade

Life Assurance

Private Medical Scheme

Virtual GP

Global Mobility Scheme

Rewards Platform

Company Pension Scheme

Enhanced Incremental Annual Leave

Team Overview

The Portfolio Management Team Leader is responsible for managing and leading the wider Portfolio Management Team, responsible for completion of client onboarding and offboarding, as well as change of tenancies and change of managing agents.

The team will work closely with the Property Management Mobilisation Team, clients, and wider internal teams to successfully onboard and offboard portfolios, ensuring smooth transitions and alignment with client and business expectations. The team will also aim to ensure that all changes are confirmed as completed by suppliers, maintaining strong relationships and clear communication to support service excellence.

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.

Business area

Property Management

Role

Property Management

Locations

Cardiff

Contract Type

Permanent, Full time

Remote Status

This role offers some working from home

Salary

Competitive

Contact Jordan Gladstone Talent Acquisition Business Partner – Property Management

Our offer

Holiday

We understand the importance of a work life balance and offer you a generous holiday entitlement, which increases throughout your career as you progress through our job levels or reach service milestones.
Health

Your wellbeing and that of your family is as important to us as it is to you. We offer Virtual Gp, Digital Health, Private Medical Scheme and mental health support amongst other benefits.
Lifestyle

We promote a healthy work life balance, supported by our approach to flexible working and our wide variety of health, wellbeing and social programmes.
Our Offer

Read more about our benefits and culture in our offer overview below

Apply Now

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