Customer service administrator Work, Jobs in Woburn Sands, Bdf (with Salaries)

Complaint Administrator
Amplius —Milton Keynes
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
3d
Office Administrator
Gud Ideas —Milton Keynes
- £24,420 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Sick pay
Quick apply
Administrator
Arnold Clark —Milton Keynes
- £28,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
7d
Sales Administrator
Nicab Ltd —Silverstone
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Customer Service Administrator
Dawsongroup —Willen
- Full-time
- Customer service
- Communication skills
- Time management
Quick apply
Receptionist and Administrative Assistant
Bishopsgate Law —Northampton
- £26,000 a year
- Full-time
- Customer service
- Accounting
- Front desk
Quick apply
11d
Additional Learning Support Admin Lead
The Bedford College Group —Bedford
- £29,316 - £34,394 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
Mental Health Act and Compliance Administrator
Elysium Healthcare —Milton Keynes
- £27,820 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
14d
Claim Settlement Payments Administrator
Copart —Bedford
- £27,976 a year
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Employee discount
- Life insurance
Quick apply
Apprentice Business Administrator
Gud Ideas —Milton Keynes
- £15,600 a year
- Full-time
- Customer service
- In-person
- Free parking
- Sick pay
Quick apply
7d
Renewable Energy Senior Administrator
Sola Renewable company Ltd —Hemel Hempstead
- £32,000 a year
- Full-time
- Google Suite
- Customer service
- English
- Free parking
Quick apply
5d
Receptionist (Day)
Maria Mallaband Care Group —Bedford
- £12.81 an hour
- Full-time
- Employee assistance programme
- Employee discount
Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
14d
Office & Scheduler Assistant
Baileys Heating Company Ltd —Bedford
- From £24,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
18h
Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Hotel Receptionist
Today UK Ltd —Milton Keynes
- £12.71 - £13.50 an hour
- Weekend availability
- Bilingual
- Customer service
- English
Quick apply
8d
Medical Receptionist
Watling Street Practice @ Shenley Church End —Shenley Church End
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Free parking
- Store discount
Quick apply
New Business Administrator
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Dental Receptionist
Winslow Dental Practice —Winslow
- £14 - £16 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
14d

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Complaint Administrator

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£28,000 a year
3 days ago

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Do you have experience in administration or customer service? If you're organised, detail-focused, and enjoy helping people, this could be the perfect opportunity for you.

As a Complaint Administrator at Amplius, you'll play a key role in delivering a smooth and efficient complaints experience, ensuring complaints are handled accurately, deadlines are met, and customers are kept informed every step of the way.

Salary: £28,000 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid, with up to three days per week in our Milton Keynes or Rushden office.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Route complaints to the appropriate colleagues and support the progression of complaints through different stages.
Act as a first point of contact for customer complaint enquiries, delivering professional, empathetic and customer focused support.
Monitor complaint timescales, track agreed actions and commitments, and follow up with service areas on outstanding actions.
Maintain accurate, auditable records ensuring information is complete, up to date and handled confidentially.
Provide administrative support to the complaints service, ensuring all complaints are logged, categorised, and processed accurately.
Contribute to a positive customer experience by supporting the timely, consistent, and efficient handling of complaints

What you’ll need to thrive in this role

Experience in an administration, coordination, or customer service role.
Experience handling customer information accurately and confidentially, while following established processes.
Strong organisational skills with excellent attention to detail and the ability to manage deadlines.
Clear written and verbal communication skills, with a professional and customer-focused approach.
Confidence using IT systems, databases, and Microsoft Office applications.
A calm professional, and empathetic approach with dealing with customers who may be dissatisfied or frustrated.

Important – Right to work in the UK is an essential requirement. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 9 August

Video interview: 10 – 13 August

Interviews in Rushden: 18 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer service administrator jobs in woburn sands, bdf

Complaint Administrator

Office Administrator

Administrator

Sales Administrator

Sales Administrator/Coordinator

Customer Service Administrator

Receptionist and Administrative Assistant

Additional Learning Support Admin Lead

Mental Health Act and Compliance Administrator

Claim Settlement Payments Administrator

Apprentice Business Administrator

Renewable Energy Senior Administrator

Receptionist (Day)

Customer Contact Administrator

Office & Scheduler Assistant

Client Scheduler / Administrator (3 month contract)

Hotel Receptionist

Medical Receptionist

New Business Administrator

Dental Receptionist

I want to receive the latest job alerts for customer service administrator in woburn sands, bdf

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