Customer success manager Work, Jobs in Woburn Sands, Bdf (with Salaries)

Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Sales Manager
Intercargo Logistics —Milton Keynes
- From £45,000 a year
- CRM software
- Sales
- Supervising experience
Quick apply
10d
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
Internal Sales Executive
LGL Ltd —Buckingham
- From £32,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Business Development Manager
Northern Commercials (Mirfield) Ltd —Northampton
- From £35,000 a year
- Weekend availability
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
11d
Sales/Business Development Manager
Studio One Media Centre —Northampton
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
Area Sales Manager
Dawsongroup —Milton Keynes
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Team Leader
Card Factory —Milton Keynes
- £13 an hour
- Leadership
Customer Success Officer - Contracted clients
CMP —Royston
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
12d
Engagement Lead (South)
FIND. —Milton Keynes
- £40,000 a year
- Full-time
- Travel
Quick apply
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
3d
New Business Manager
Northgate Vehicle Hire —Milton Keynes
- £35,000 - £40,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Customer Experience Manager (EMEA)
Kinetic Software —Milton Keynes
- £40,000 - £45,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Store Manager
Aldi —Luton
- £52,910 - £69,000 a year
- Annual leave
Account Supervisor
Airbox Fulfilment —Leighton Buzzard
- £28,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
Customer Manager
ASDA —Milton Keynes
- Weekend availability
- Customer service
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
12d
Client Success Executive
Incentivesmart Limited —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick apply

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Account Co-Ordinator

Atlas Workplace Services -
Milton Keynes

Quick apply

Job details

Permanent
£29,750 a year

Qualifications

Microsoft Word
Microsoft Excel
Maximo
Customer service
Facilities management
GCSE
English
Microsoft Office
Administrative experience
Numeracy
IT
Computer skills
Communication skills

Full job description

About The Role

Are you an experienced and highly organised professional in the facilities management industry? Do you thrive in a fast-paced environment, coordinating multiple accounts and building strong client relationships? If so, we have an exciting opportunity for you!

We are seeking a skilled and motivated Account Coordinator to join our team, working from our Milton Keynes office 5 days a week.

As as Account Coordinator you will provide comprehensive administrative support and coordination to meet the requirements of the Account Teams, ensuring consistent and proactive support to the FM Operation. The role requires the ability to work under minimal direction and communicate effectively with other staff. A flexible approach with statistical, computer and administrative skills is required.

Principle Duties and Responsibilities

Coordinate the work flow for all client and internal requests, to ensure effective completion of work in accordance with SLAs;
Liaise with customers and operational delivery teams to arrange all sub-contractor reactive maintenance visits and manage end to end;
Liaise with customers and operational delivery teams to arrange all sub-contractor service visits as per the PPM regime;
Maintain CAFM logs, ensuring accurate information is obtained and entered to demonstrate progress to the client, providing an internal audit trail;
Obtain and upload all relevant Sub-Contractor compliance documentation and PPM paperwork against work orders and ensure the CAFM system is populated with ‘in date’ service records/sheets;
Review sub-contractor service records/sheets and raise ‘follow on’ work orders where required, assigning to the correct resource and priority;
Support operational delivery teams and work closely with the Scheduling team to ensure all works are managed by the appropriate party;
Maintain effective relationships with sub-contractors, ensuring work is delivered on time and to a consistently high standard, escalating and/or reporting information to the operational and procurement teams as required;
Utilise the CAFM quotation module, liaising with the operations/delivery teams, in order to build estimates/quotations, issuing to the relevant party and managing approvals;
Management of all chargeable Minor Works Requests, including purchasing operations;
Raising and issuing purchase orders in line with internal governance process, updating CAFM work logs and filing all purchase orders against work orders as per company procedures;
Ensure all deliveries are scheduled and all documentation (goods receipts) is filed appropriately within the CAFM system;
Validate and receipt associated invoices against committed costs, in order to assist with Budgetary Control, escalating and resolving issues quickly.
Ensure all costs associated with work delivery are captured and entered into the CAFM system;
Ensure any risk, within the scope of the contract(s), is managed and mitigated, using all methods of escalation accordingly ensuring any financial risk to Atlas is managed, recorded and mitigated where possible;
Provide SLA/PPM and operational reports to the operational teams on a weekly/monthly basis;
Attend client and operational meetings as an Account representative to support the operational teams;
Carry out any other administration tasks related to the contract as directed by your line manager;
Comply with all relevant Health & Safety Rules and regulations;
Contribute to the ‘FM Team’ culture.

About You

Minimum Qualifications, Certifications and Training required

GCSE English and Maths or equivalent

Essential Knowledge, Skills and Experience for this role

Good written and spoken English and a good level of numeracy.
Knowledge of Maximo or other CAFM systems is an advantage but not essential as training will be provided.
Good IT skills including Microsoft Office – (Excel and Word).
Excellent telephone and communication skills.
Previous experience of an administration role in an operational environment is essential.
Excellent customer service skills.
Aptitude and willingness to undertake further technical and business training (e.g. IOSH Managing Safely).

About The Company

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.

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customer success manager jobs in woburn sands, bdf

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Customer Manager

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