Customer service manager Work, Jobs in Wokingham (with Salaries)

CRM & Customer Growth Manager
Uggly&Co —Marlow
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Marketing
- Employee discount
Quick apply
11d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Senior Customer Service Manager
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Annual leave
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
9d
Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
10d
Head Dental Receptionist
The Orthodontic Centre (Reading) Ltd —Wokingham
- From £14 an hour
- Full-time
- Customer service
- Administrative experience
- Supervising experience
Quick apply
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Free parking
- Annual leave
Customer Service Manager
Morrisons —Bracknell
- Hospitality
- Customer service
- Leadership
Quick apply
Senior Fleet Branch Manager - Heathrow Airport
SIXT UK —London
- Full-time
- Analysis skills
- Leadership
- Paid training
- Annual leave
Quick apply
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Omnichannel Engagement Manager
CSL Vifor —Maidenhead
- Full-time
- CRM software
- Analysis skills
- Project management
Helpdesk Manager
Elmdale IT Services Limited —Reading
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
Quick apply
10d
Customer Care Manager
Barco —Bracknell
- Management
- Engineering
- English
Service Manager/Receptionist
Keith Gotts Independent Land-Rover specialists —Alton
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
9d
Customer Engagement Lead
RHP —Teddington
- £38,062 a year
- Full-time
- Project management
- IT
- Communication skills
- Annual leave
10d
Transport Support Services Manager (pay award pending)
Bracknell Forest Council —Bracknell
- £55,224 - £60,728 a year
- Full-time
- Hybrid work
- School
- Annual leave
- Work from home
9d
Customer Service Team Leader
Macfarlane Group —Reading
- £35,000 - £40,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
12d
Customer Service Manager
Chambers Waste Management PLC —Guildford
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
13d
Property Manager
Haslams Estate Agents, Friar Street —Reading
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply

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customer service manager jobs near wokingham

CRM & Customer Growth Manager

Uggly&Co
Marlow

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
11 days ago

Benefits

Casual dress
Employee discount

Qualifications

Email marketing
Analysis skills
SEO
Organisational skills
Marketing

Full job description

Pay: £35,000.00–£50,000.00 per year (depending on experience)

CRM & Customer Growth Manager

Permanent | Immediate Start

Uggly & Co is a fast-growing motorcycle and adrenaline lifestyle clothing brand, and we're looking for an experienced CRM & Customer Growth Manager to own and develop our customer marketing strategy.

This is an exciting opportunity to build and shape the CRM function within a rapidly growing business. You'll take ownership of our customer communications, retention strategy, email and SMS marketing, and loyalty programme, helping turn first-time customers into lifelong brand advocates.

Working closely with the founders, ecommerce and marketing teams, you'll use customer insight, creativity and data to deliver personalised experiences that drive engagement, repeat purchases and customer lifetime value.

Key Details

Start Date: Immediate start available

Contract Type: Permanent

Location: Hybrid based in Marlow, UK

Availability: Flexible working available

Hours: Full-time (40 hours per week)

Pay: Competitive depending on experience

The Role

As our CRM & Customer Growth Manager, you'll own the customer journey across all owned marketing channels and play a key role in driving customer retention and long-term business growth.

Your responsibilities will include:

Developing and delivering the CRM strategy across email, SMS and customer communications
Building automated customer lifecycle journeys including welcome, post-purchase, retention, win-back and VIP campaigns
Creating customer segmentation strategies to deliver personalised marketing experiences
Managing the CRM campaign calendar alongside product launches, promotions and seasonal campaigns
Developing and managing a customer loyalty programme that increases engagement and repeat purchase
Analysing customer behaviour, purchase patterns and campaign performance to identify growth opportunities
Monitoring key CRM metrics including open rates, click-through rates, conversion, retention and customer lifetime value
Running A/B testing across subject lines, content, offers and customer journeys to continuously improve performance
Working closely with Ecommerce, Product and Marketing teams to ensure a seamless customer experience
Helping improve onsite customer journeys through customer insight and behavioural data
Producing regular performance reports with clear commercial recommendations
Identifying new opportunities to increase customer engagement and lifetime value as the business continues to grow

What We're Looking For

Proven experience in CRM, email marketing or customer lifecycle marketing within ecommerce or retail
Strong experience using CRM platforms such as Klaviyo (or similar)
Experience building automated customer journeys and segmentation strategies
Excellent understanding of customer retention, loyalty and lifecycle marketing
Strong analytical skills with the ability to interpret data and make commercially driven decisions
Experience measuring campaign performance and driving continuous optimisation
A proactive, hands-on attitude with the confidence to take ownership of the CRM function
Excellent organisational skills and attention to detail
Ability to work independently and manage multiple priorities in a fast-paced business
A positive attitude with a willingness to get stuck in wherever needed
Previous experience within fashion or ecommerce is desirable
An interest in motorcycles or motorsport is a bonus

Why Join Uggly & Co?

This is far more than a traditional CRM role.

You'll have the opportunity to build and shape the customer experience within one of the UK's fastest-growing lifestyle clothing brands. Your ideas won't disappear into layers of approval—you'll work directly with the founders, influence business decisions and see the results of your work every day.

We're a family-run business that works hard, moves quickly and genuinely enjoys what we do. If you're looking for a role where you can make a real impact, grow with the business and help build something special, we'd love to hear from you.

Job Type

Permanent

Schedule

Full-time – 40 hours per week

Benefits

Casual dress
Staff clothing allowance and discount
Flexible working opportunities
Regular team social events
Opportunity to shape and build the CRM function
Genuine career progression as the business grows
Opportunity to make a real commercial impact

Work Location: Hybrid based in Marlow, UK

Pay: £35,000.00-£45,000.00 per year

Work Location: Hybrid remote in Marlow (Buckinghamshire)

Quick apply

Refine Your Search

customer service manager jobs in wokingham

CRM & Customer Growth Manager

Assistant Customer Service Manager

Senior Customer Service Manager

Senior Customer Experience Manager

Client Service Manager

Head Dental Receptionist

Complaints Team Leader

Porsche Personal Case Manager

Customer Service Manager

Senior Fleet Branch Manager - Heathrow Airport

Customer Operational Delivery Manager

Omnichannel Engagement Manager

Helpdesk Manager

Customer Care Manager

Service Manager/Receptionist

Customer Engagement Lead

Transport Support Services Manager (pay award pending)

Customer Service Team Leader

Customer Service Manager

Property Manager

I want to receive the latest job alerts for customer service manager in wokingham

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