Service administrator Work, Jobs in Wolverhampton, Eng (with Salaries)

Office Administrator
Disputes Mediation —Wolverhampton
- £24,784.50 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
Service & Warranty Administrator
Greenhous Commercials —Willenhall
- £24,784.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
9d
Construction Administrator
Bromford —Wolverhampton
- £26,227.50 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Sick pay
9d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Medical Records Administrator
Nuffield Health —Wolverhampton
- £20,030.40 - £25,038.00 a year
- Part-time
- Customer service
- Microsoft Office
- Communication skills
- Gym membership
6d
Business Support Administrator - Specialist Support
City of Wolverhampton Council —Wolverhampton
- £13,201.50 - £14,071.00 a year
- Part-time
- Hybrid work
- IT
- Communication skills
1d
Business Administrator
Ministry of Justice —Wolverhampton
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
13d
Administrator
Juniper Training —Wolverhampton
- £10,000 - £26,000 a year
- Part-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Team Member
NEXT —Wolverhampton
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
1d
Customer Service Administrator (TRA)
The Right Advice —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
Administrator
McCarthy & Stone —Wolverhampton
- £12.85 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
5d
Partnerships Records Administrator - 1 x Permanent 1 x FTC
University of Wolverhampton —Wolverhampton
- £26,707 - £28,778 a year
- Hybrid work
- Doctoral degree
- University
- Travel
- Free parking
- Annual leave
2d
Operations & Sales Support Administrator
Andrews Coatings Ltd —Wolverhampton
- £12.71 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
- Flexitime
Quick apply
9d
Case Administrator - Dudley and Sandwell PDU
HM Prison & Probation Service —Dudley
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Service Administrator/Co-ordinator
RDS Limited —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Stock Administrator
BCA —Wolverhampton
- £14.11 an hour
- Monday to Friday
- Customer service
- Salesforce
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Sales Administrator
Sweet Elohim Afro Market Limited —Wolverhampton
- £38,700 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Customer Service / Office Administrator
Johnson Analytica Ltd —Oldbury
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Customer service
- English
- Free parking
Quick apply
6d
Administrator - Full-Time (Maternity Cover)
Juniper Training —Wolverhampton
- £25,000 - £26,000 a year
- Temporary
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Temporary Admin Assistant
Kingsley Academy —Wolverhampton
- From £14 an hour
- Temporary
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
12h

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service administrator jobs near wolverhampton, eng

Office Administrator

Disputes Mediation
Wolverhampton

Quick apply

Job details

Full-time
£24,784.50 a year

Qualifications

Microsoft Word
CRM software
Microsoft Outlook
GCSE
Microsoft Office
Administrative experience
Mediation
IT
Communication skills
A Level

Full job description

About Us

Disputes Mediation® is one of the leading mediation services in the UK, helping clients resolve disputes through mediation, including family, civil and commercial, workplace, and community disputes.

We are looking for an organised, professional and client-focused Office Administrator / Mediation Administrator to join our team. This is an excellent opportunity for someone who enjoys working in a busy office environment, speaking with clients, managing paperwork and supporting a growing mediation service.

You will be responsible for answering calls, dealing with new enquiries, booking meetings, updating our CRM system, processing mediation paperwork and supporting the day-to-day administration of our mediation services.

Main Duties and Responsibilities

Your duties will include:

Acting as the first point of contact for our clients, professionals and referral enquiries by telephone, email and online platforms.
Taking client details and ensuring enquiries are handled in a professional, supportive and confidential manner.
Providing administrative support to mediators and the wider team.
Creating, updating and maintaining accurate case records on our CRM system.
Booking MIAMs, mediation meetings and other appointments.
Sending appointment confirmations, reminders, forms and other client documentation.
Communicating with clients, solicitors, local authorities and other professionals.
Processing mediation paperwork and ensuring documents are uploaded and stored correctly.
Coordinating online meetings, including Zoom or Teams links and joining instructions.
Preparing and sending invoices and payment reminders where required.
Maintaining confidentiality and handling sensitive personal information in line with GDPR and company policies.
Identifying and escalating safeguarding or welfare concerns in line with company procedures and training.
Carrying out any other reasonable administrative duties required by the business.

Person Specification

We are looking for someone who can demonstrate:

An organised, systematic and accurate approach to work.
Strong administrative skills and attention to detail.
Excellent telephone manner and communication skills.
The ability to work well either alone or as part of a team.
Well-developed interpersonal skills, with the ability to communicate professionally with clients in person, by telephone and by email.
A calm, compassionate and professional approach when dealing with clients who may be experiencing stressful or emotional circumstances.
Good IT skills, including Microsoft Office, email, video conferencing platforms and CRM or case management systems.
The ability to manage and prioritise a varied workload.
A good understanding of confidentiality, data protection and professional boundaries.
Flexibility and willingness to support different areas of the business.

Desirable Experience

The following would be an advantage, although full role-specific training will be provided:

Previous office or administration experience.
Experience gained within the legal, mediation, family support or professional services sector.
Experience using CRM or case management systems.
Experience dealing with sensitive client information.
Knowledge of mediation or Legal Aid processes.

Why Join Disputes Mediation®?

This is a great opportunity to join a growing and respected mediation service. You will be part of a supportive team and will play an important role in helping clients access mediation services during what may be a difficult time in their lives.

If you are organised, professional and keen to develop your career within a busy mediation service, we would like to hear from you.

How to Apply

Please submit your CV and a short covering message explaining why you are interested in the role and what relevant experience you can bring to Disputes Mediation.

Pay: £24,784.50 per year

Application question(s):

Do you have Experience within the legal, mediation, or professional services sector

Education:

A-Level or equivalent (preferred)

Experience:

office or administration: 1 year (preferred)

Location:

Wolverhampton, West Midlands (preferred)

Work Location: In person

Quick apply

Refine Your Search

service administrator jobs in wolverhampton, eng

Office Administrator

Service & Warranty Administrator

Construction Administrator

Field Service Administrator

Medical Records Administrator

Business Support Administrator - Specialist Support

Business Administrator

Administrator

Team Member

Customer Service Administrator (TRA)

Administrator

Partnerships Records Administrator - 1 x Permanent 1 x FTC

Operations & Sales Support Administrator

Case Administrator - Dudley and Sandwell PDU

Service Administrator/Co-ordinator

Stock Administrator

Sales Administrator

Customer Service / Office Administrator

Administrator - Full-Time (Maternity Cover)

Temporary Admin Assistant

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