Customer care specialist Work, Jobs in Wolverton, Bkm (with Salaries)

Administrator
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Road Logistics Customer Care & Operations Specialist
Kuehne+Nagel —Milton Keynes
- Customer service
- Communication skills
- Employee assistance programme
7d
Purchasing Assistant
SunbeltRentals —Milton Keynes
- Communication skills
- Negotiation
- Annual leave
Quick apply
8d
Health Care Support Worker
Mower's Ark CIC —Northampton
- £12.21 - £12.54 an hour
- Full-time
- Medication administration
- Care experience
- In-person
Quick apply
3d
Leakage Technician
Anglian Water Services Ltd —Milton Keynes
- £30,634 a year
- Weekend availability
- Customer service
- IT
- Annual leave
6d
Warehouse Operative
Culina Group —Milton Keynes
- Full-time
- Employee discount
Quick apply
Service Manager
SunbeltRentals —Milton Keynes
- Computer literacy
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
11d
Assistant Shop Manager: Wolverton
Willen Hospice —Wolverton
- £15,309.09 - £25,515.15 a year
- Weekend availability
- Customer service
- Hospice
- Communication skills
- Employee assistance programme
- Employee discount
7d
Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Management
- Travel
- Organisational skills
13d
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Employee discount
4d
Duty Pharmacy Manager - Buckingham
Tesco UK —Buckingham
- Up to £52,000 a year
- Full-time
- IT
Operating Theatre Manager
The Royal Buckinghamshire Hospital —Aylesbury
- From £55,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
- Store discount
Quick apply
Internal Recruiter
Dachser —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
Shop Manager: Wolverton
Willen Hospice —Wolverton
- £27,496.65 a year
- Weekend availability
- Organisational skills
- Hospice
- Retail management
- Employee assistance programme
- Sick pay
7d
Territory Sales Manager – Advanced Wound Care & Medical Consumables
Global Health and Safety Ltd —Milton Keynes
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Driving
- Travel
Quick apply
Waking Night Support Worker - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £12.98 an hour
- Full-time
- Google Suite
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Support Worker - (Recovery) Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £12.98 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Sales Development Representative
Lanas Healthcare Technology Ltd —Milton Keynes
- Full-time
- CRM software
- Sales
- Patient care
- Annual leave
- Work from home
Quick apply
8d
Recruitment Specialist
DACHSER & FERCAM —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
20h
Head of Marketing & Customer Growth
Wed2B UK and ROI —Milton Keynes
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
- Marketing
Quick apply
5d

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Administrator

Arnold Clark -
Milton Keynes

Quick apply

Job details

Permanent
£27,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Organisational skills
IT

Full job description

We are looking for an experienced Administrator to join our team and help manage our accounts at our Activa site in Milton Keynes.

We offer:

33 days’ annual leave
Generous employee discounts
Private healthcare
Workplace pension
…and much more

About the role

As an Administrator, you will be responsible for providing product information, client consultative services, quotes, orders, and delivery lead time updates to our clients, while also liaising with third-party specialists.

Day-to-day duties

Understand the client’s requirements and guide which product will meet their needs.
Deal with incoming customer/prospect enquiries by telephone and email.
Adhere to Activa’s 15-second ring policy for answering all incoming calls.
Dispatch contract renewal emails and assist with vehicle selection to ensure they are fit for purpose.
Liaise with selected LCV suppliers to obtain vehicle supply costs, any specialist equipment and on-the-road pricing.
Prepare vehicle quotations using our in-house system, making sure that correct discount levels have been applied and adhere to the client policy.
Raise Activa proceed to order or tailored client order forms as relevant.
Source and order vehicles and conversions with our internal and external suppliers and ensure they have appropriate purchase order documentation.
Track vehicle orders.
Liaise on lead times with second-stage build partners if appropriate.
Liaise with Logistics team on final delivery to client.
Manage the movement of vehicles from first location on to converter(s) and manage the project until the point of final delivery.
Have an overview of any day-to-day or driver LCV concerns and escalate to Operations or Imps as required.
In-life vehicle movement management, liaising with logistics and maintaining record of ‘pool/spare’ vehicles.
Manage early termination or end of contract damage enquiries, liaising with Operations or Remarketing.
Liaise closely with Activa area managers.
Provide support and assistance as and when required by the Client Management team.
Ensure suppliers adhere to agreed KPIs and escalate when required.
Maintenance of CPs, cost centring and reallocation, liaising with Imps team.
Analyse trends and work with area managers to evolve policies.
Maintain/update new product library on a regular basis, ensuring that such data is provided to all relevant staff via in-house shared files.
Act as an Activa ambassador on client/suppliers’ meetings and reviews.

Essential skills

Courteous and professional at all times
A sound understanding and appreciation of customer service principles and practices
A strong working knowledge of IT with good experience of the Microsoft Office products, in particular working with Microsoft Excel and complex spreadsheets
An individual who is focused, professional with the ability to work closely with colleagues and clients at all levels of seniority and supply partners in a sensitive and professional manner
Technical vehicle experience would be an advantage, particularly from a manufacturer or dealership background together with knowledge of light commercial vehicles and DVSA/DVLA rulings
Excellent organisational and prioritisation skills with keen attention to detail
Ability to learn effectively and follow through on projects, applying problem-solving techniques
The desire to undertake continuous professional development and progress your own understanding of the sector
An enthusiastic team player with the ability to work independently or within a team
Positive, enthusiastic, and flexible, with a can-do attitude
Ability to adapt to changing situations and work under pressure

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Quick apply

Refine Your Search

customer care specialist jobs in wolverton, bkm

Administrator

Road Logistics Customer Care & Operations Specialist

Purchasing Assistant

Health Care Support Worker

Leakage Technician

Warehouse Operative

Service Manager

Assistant Shop Manager: Wolverton

Service Manager - Milton Keynes

ICT Security Analyst

Duty Pharmacy Manager - Buckingham

Operating Theatre Manager

Internal Recruiter

Shop Manager: Wolverton

Territory Sales Manager – Advanced Wound Care & Medical Consumables

Waking Night Support Worker - Banbury Lodge

Support Worker - (Recovery) Banbury Lodge

Sales Development Representative

Recruitment Specialist

Head of Marketing & Customer Growth

I want to receive the latest job alerts for customer care specialist in wolverton, bkm

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