Helpdesk administrator Work, Jobs in Wood Green, Gtl (with Salaries)

Onsite IT Support Specialist
Protocol 89 —London
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
Helpdesk Administrator
BGIS —London
- Full-time
- Customer service
- IT
- Communication skills
3d
Facilities Helpdesk Administrator
BD Trading Partnership —London
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
7h
Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
11d
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Construction Administrator
CARMELCREST LTD —Bishop's Stortford
- £25,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Driving
- Free parking
Quick apply
3d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
IT Helpdesk/Systems Administrator
Fenris Creations —London
- Full-time
- Remote
- Assembly
- Travel
- Scripting
- Flexible schedule
- Life insurance
Quick apply
4d
IT Support & Systems Administrator
iPlace Global —London
- £26,000 - £38,000 a year
- Full-time
- In-person
- Communication skills
- Python
Quick apply
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
Scheduling Administrator
Advantos Services —London
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
IT Service Desk Analyst
Legends Global (Europe) —London
- Microsoft Outlook
- Customer service
- Computer networking
Quick apply
Human Resources Administrator
Baily Garner —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
Quick apply
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
14d
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
Vacancy Project & Helpdesk Administrator
Mitie —Harmondsworth
- £35,000 a year
- Full-time
- Microsoft Excel
- PMP
- Project management
4d
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply

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Onsite IT Support Specialist

Protocol 89
London

Quick apply

Job details

Permanent | Full-time
From £35,000 a year
1 day ago

Benefits

Company pension
Company events

Qualifications

Microsoft Windows Server
Microsoft Word
Sage
TCP
Microsoft Outlook
Customer service
iOS
Accounting software
Microsoft Office
CompTIA Network+
IT support
Scripting
DNS
SharePoint
TCP/IP
Communication skills
PowerShell
Active Directory
CompTIA A+
Intune
VPN

Full job description

Job Summary

We are seeking a reliable and customer-focused Onsite IT Support Specialist to serve as the primary point of technical support for approximately 115 users. As the sole onsite engineer, you will deliver hands-on technical assistance, troubleshoot and resolve day-to-day IT issues, and ensure smooth operation of the company’s IT environment. This role is critical in maintaining high productivity for both onsite and remote users through excellent service and proactive problem-solving.

Key Responsibilities

Provide first/second-line technical support to ~115 users, both onsite and remote, resolving most day to day issues.
Diagnose, troubleshoot, and resolve hardware and software issues on Windows 11 laptops, iPhones, a small number of Macs, and iPads.
Manage and support Microsoft 365 environment including Exchange Online, Intune, OneDrive, SharePoint, Teams, and related services.
Administer and support Active Directory (AD) on a Windows Server network.
Support core business applications, particularly Microsoft Outlook, Word, Adobe Acrobat, and Sage 50 accounting software for the Finance team.
Maintain, troubleshoot, and support meeting room conferencing equipment (video conferencing systems, displays, audio, etc.).
Occasionally set up and operate AV equipment for company events and meetings.
Perform hardware maintenance, deployment, and basic repairs/replacements.
Manage user accounts, permissions, and devices via Microsoft Intune and Active Directory.
Ensure data security, and adherence to company IT policies.
Document incidents, resolutions, and processes in the ticketing system.
Escalate complex issues to external vendors or senior engineers when necessary.
Proactively identify recurring issues and recommend improvements to the IT environment.
Deliver exceptional customer service with clear written and verbal communication.

Requirements & Qualifications

Experience in a similar onsite IT support or helpdesk role is desirable (2+ years preferred).
Strong technical knowledge of:
Windows 11 environment and troubleshooting
Microsoft 365 administration (Intune, Exchange, Teams, OneDrive, SharePoint)
Active Directory and Windows Server
iOS device support (iPhone/iPad)
Basic Mac support
Networking fundamentals (TCP/IP, Wi-Fi, VPN, DNS, etc.)
Microsoft Office suite and Adobe Acrobat
Some experience with Sage 50 or similar accounting software is useful.
Familiarity with meeting room AV and conferencing systems (Teams, Clickshare, etc.).
Excellent customer service, communication, and interpersonal skills — able to explain technical concepts to non-technical users, and correctly understand issues that are reported.
Professional, patient, and solution-oriented attitude with the ability to work independently as the sole onsite IT presence.
Basic level of manual handling / lifting e.g. unboxing, installing computers, cabling, shifting boxes etc.

Preferred Skills

Relevant certifications such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or equivalent.
Experience supporting hybrid/remote users.
Basic scripting or automation knowledge (PowerShell is a plus).
Ticketing system experience.

What We Offer

Competitive salary
Stable onsite role with predictable hours
Opportunity to own the full IT support experience for the site

This is a highly visible role that requires someone who takes pride in keeping users productive and happy while maintaining a professional and calm demeanor under pressure.

Pay: From £35,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in wood green, gtl

Onsite IT Support Specialist

Helpdesk Administrator

Facilities Helpdesk Administrator

Office/Helpdesk Administrator

Digital Systems Manager

IT Systems Administrator

Contract Administrator

Construction Administrator

Helpdesk Administrator

IT Helpdesk/Systems Administrator

IT Support & Systems Administrator

Helpdesk Administrator (12 Month FTC)

Scheduling Administrator

IT Service Desk Analyst

Human Resources Administrator

Fresh Desk Administrator

IT Helpdesk Specialist, UK

Vacancy Project & Helpdesk Administrator

Systems Administrator Industry Placement Year (London)

Sales Administrator

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