Head of customer service Work, Jobs in Woodchester, Gls (with Salaries)

General Manager
Curio Lounge —Stroud
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Assistant Manager
Curio Lounge —Stroud
- £33,000 - £37,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
Head of Operations
ASDAN —Bristol
- £47,500 - £54,750 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
13d
Head of GNFR Procurement
Oak Furnitureland —Swindon
- £80,000 - £90,000 a year
- Full-time
- Presentation skills
- Contracts
- IT
- Free parking
- Employee assistance programme
Head of Service Delivery
UK Research and Innovation —Swindon
- £70,752 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Contracts
- Annual leave
- Employee assistance programme
15h
Head of Customer Experience - Automation
Nationwide Building Society —Swindon
- From £96,000 a year
- Temporary
- Continuous improvement
- Driving
- Financial services
14h
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Head of Service Delivery
UK Research and Innovation (UKRI) —Swindon
- £70,752 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Contracts
- Annual leave
- Employee assistance programme
1d
Head of Brand
Pieminister —Bristol
- £75,000 - £85,000 a year
- Full-time
- Hospitality
- Food service
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
12d
Head of B2C Sales
Cotswold Energy Group —Stonehouse
- Full-time
- Hybrid work
- Sales
- Salesforce
- Bachelor's degree
Quick apply
Helpdesk Team Manager
Arcus FM —Cirencester
- Up to £31,930 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
13d
Regional Wholesale Manager
Rave Coffee —Cirencester
- £30,000 - £40,000 a year
- Full-time
- Management
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
Head of Catering
ISCC —Calne
- £48,000 - £60,000 a year
- Full-time
- Hospitality
- Supervising experience
- In-person
Quick apply
Asbestos and CCTV Drainage Administrator
Smiths Gloucester Limited —Gloucester
- Monday to Friday
- Free parking
- Employee discount
Quick apply
Pricing Lead
Somerset Bridge Group —Bristol
- £80,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
14d
Lead Front End Developer
Oak Furnitureland —Swindon
- £60,000 a year
- Full-time
- Hybrid work
- Team management
- JavaScript
- APIs
- Free parking
- Employee assistance programme
Branch Manager Chippenham
GoldUnion —Chippenham
- £30,000 - £60,000 a year
- No experience needed
- Financial services
- Communication skills
- Paid training
- Annual leave
Principal Estates Surveyor
Stroud District Council —Stroud
- £45,091 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
Senior Planner
M Group —Caldicot
- Hybrid work
- Travel
- Contracts
- IT
- Annual leave
- Employee assistance programme
Specialist – Traffic Management
Swindon Borough Council —Swindon
- £45,091 a year
- Full-time
- English
- Travel
Quick apply
7d

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General Manager

Curio Lounge -
Stroud

Quick apply

Job details

Full-time
£37,000 - £44,500 a year

Benefits

Employee discount

Qualifications

Hospitality
Management
Coffee experience
Restaurant experience

Full job description

£37,000 to £44,500 per year + Bonus + Tips

We're hiring a full-time General Manager to lead Curio Lounge,a local café bar. Part of Loungers,proudly named Casual Dining Group of the Year 2026. With competitive salary,plus bonus,paid overtime,and real progression opportunities,this is a great next step for an experienced hospitality general manager,or assistant general manager.

About the General Manager Role

Lounges are pretty special places,and what makes them so special is the brilliant people who run them.

As General Manager you'll lead your own Lounge. We're looking for a hands-on hospitality General Manager who loves building teams,delivering great hospitality,and running a business like it's their own. You'll be responsible for ensuring your lounge is the heart of the community and every customer leaves happy,It's the small things done brilliantly that make all the difference; from a perfectly made flat white to a little treat for our fluffy friends.

We're a growing hospitality brand across England and Wales with over 300 sites already and quickly growing. How far you go is really up to you.

What’s in it For You?

Competitive base salary + bonus + overtime
Permanent full-time role; 48-hour contract (40-hour contract option available)
Overtime pay for every hour worked
Achievable bonus scheme,paid twice a year
Tips shared equally across the team,based on hours worked
Free meal on every shift no matter the length
Christmas and Boxing Day off
Genuine career development with our in-house training courses and ‘Future Ops’ development programmes
50% discount on food and drinks from day one. Including alcohol across all our brands (Lounge,Cosy Club,& Brightside) from day one
No uniform policy
The most talked-about staff party in hospitality — Loungefest!
Long service awards – Vouchers/Extra money
Early access to your pay with Stream
Emotional and practical support via the Licensed Trade Charity

What You’ll do

Take full ownership of Curio Lounge - leading a variety of shifts,making sure the right people are in the right place and standards never slip
Build,recruit and develop a strong team,with clear development plans for your team members so people know how to grow with you
Work shoulder-to-shoulder with your Head Chef to stay across everything from food quality and wait times to stock,NSF standards and cross-team training
Know your numbers inside out — GP,labour,NPS,stock counts and use them to make smart decisions and drive continuous improvement
Lead weekly HOD meetings,keeping everyone aligned,motivated and pulling in the same direction across all 14 shifts
Put Curio Lounge at the heart of the local community — through an active social media presence,community events,and building genuine relationships with your regulars and neighbours
Schedule fair rotas at least two weeks in advance and take the lead on all shift reporting,including performance,customer issues and safety

What You’ll Bring

A natural people leader — you build loyal,motivated teams by understanding what makes people tick. You create a one-team culture between front of house and kitchen,where people back each other and do their best work.
Community-minded — you see your Lounge as part of the local area and build genuine relationships with guests,neighbours and the wider community.
Hands on Leader — you lead from the floor,coach in the moment,and spot the details that make a difference. You help people grow,with clear development and real progression.
Commercially minded — you’re confident with GP,labour,stock and KPIs,and use them to make smart decisions without losing sight of the customer. You treat your Lounge like it’s your own and understand how it fits into the bigger brand.
Experienced and adaptable — you’ll have management experience in restaurants,bars,cafés or coffee shops,whether as a General Manager,Bar Manager,Assistant Manager,Deputy Manager or Restaurant Manager. You’re comfortable recruiting,training and developing teams,and you’re as happy running a shift as you are reviewing performance.

Ready to Apply?

We want to work with kind people so if you want to work hard,have fun and be part of the Loungers ride,we'd love to have you. Click the link to apply and we look forward to chatting with you! Want to find out more? Check out our socials at @TheLounges

HTFC

Quick apply

Refine Your Search

head of customer service jobs in woodchester, gls

General Manager

Assistant Manager

Head of Operations

Head of GNFR Procurement

Head of Service Delivery

Head of Customer Experience - Automation

Manager of Dedicated Implementations - EMEA

Head of Service Delivery

Head of Brand

Head of B2C Sales

Helpdesk Team Manager

Regional Wholesale Manager

Head of Catering

Asbestos and CCTV Drainage Administrator

Pricing Lead

Lead Front End Developer

Branch Manager Chippenham

Principal Estates Surveyor

Senior Planner

Specialist – Traffic Management

I want to receive the latest job alerts for head of customer service in woodchester, gls

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