/ hire desk coordinator Work, Jobs in Woolley, Wyk (with Salaries)

Customer Service / Hire Desk Coordinator
Buckhurst Plant Hire Limited —Leeds
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
3d
Logistics Coordinator
Yorkshire Water —Normanton
- Full-time
- Hybrid work
- Microsoft Excel
- Heavy lifting
- Microsoft Office
- Annual leave
- Flexible schedule
4d
Hire & Sales Coordinator
GAP Group —Sheffield
- Full-time
- Microsoft Outlook
- Sales
- Customer service

More jobs to discover

Find similar jobs that you might be interested in.

Logistics Coordinator (import and export)
White Horse Machinery Limited —Harrogate
The successful candidate will be responsible for coordinating domestic and international shipments, ensuring export and import documentation is accurate and…
£38,000 - £45,000 a year
Quick apply
Operations & Logistics Coordinator
Niels Larsen Ltd. —Ossett
*Reports* — Run the weekly outstanding order book, update comments, verify sales orders have printed, and escalate stock issues/concerns.
£32,000 a year
Quick apply
6d

I want to receive the latest job alerts for / hire desk coordinator in woolley, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

/ hire desk coordinator jobs near woolley, wyk

Recruitment Manager jobs in Sheffield

Assistant Manager jobs in Northampton

Film Locations Manager jobs in London

Manager jobs in Bradford

Recruitment Manager jobs in Uxbridge

Recruitment Manager jobs in Northern Ireland

Recruitment Manager jobs in London

Recruitment Manager jobs in Banbury

Recruitment Coordinator jobs in London

Part Time Customer Service jobs in Manchester

Service Desk Coordinator jobs in London

Airline Customer Service Agent jobs in London

Logistics Coordinator jobs in Reading

Logistics Coordinator jobs in Hemel Hempstead

Logistics Coordinator jobs in North London

Id Logistics jobs in Northampton

Logistics Coordinator jobs in Romsey

Operations Coordinator jobs in London

Customer Service / Hire Desk Coordinator

Buckhurst Plant Hire Limited
Leeds

Quick apply

Job details

Permanent | Full-time
3 days ago

Qualifications

Customer service
Facilities management
Logistics
Microsoft Office
Organisational skills
Contracts
IT
Communication skills

Full job description

Overview:

We are looking for an enthusiastic and motivated Customer Service / Hire Desk Coordinator to join our Leeds Depot. Customer Service / Hire Desk Coordinator to deliver excellent customer service and efficient hire desk operations by managing customer enquiries, coordinating equipment hires, ensuring accurate administration, and supporting smooth operational workflow. This role is key to providing a professional, responsive, and high‑quality experience for all customers.

Key Responsibilities:

Customer Service & Front‑Line Support

Act as the first point of contact for customer enquiries via phone, email, and in‑person.
Provide professional, friendly, and accurate information about products, services, hire availability, and pricing.
Build strong working relationships with customers to encourage repeat business.
Handle complaints or service issues promptly, escalating where necessary.

Hire Desk Coordination

Process hire requests, off‑hire instructions, extensions, and amendments.
Ensure the correct equipment is ordered, allocated, and available when required.
Liaise with the transport and operations team to schedule deliveries, collections, and service calls.
Maintain up‑to‑date knowledge of the hire fleet, accessories, and add‑on services.

Administration & Documentation

Create and maintain hire contracts, quotes, and customer records with accuracy.
Process purchase orders, delivery notes, collection notes, and all associated paperwork.
Ensure compliance with company policies, pricing structures, and hire terms.
Track contract end dates and proactively manage off‑hire processes.

Commercial Accountability

Provide accurate quotations in line with pricing matrices.
Upsell additional products or services where appropriate.
Assist with monitoring utilisation, shortages, and equipment availability to maximise revenue.
Support credit control by ensuring correct billing information and flagging overdue accounts.

Operational Support

Work closely with operations, service engineers, and logistics colleagues to resolve issues.
Communicate delays, shortages, or disruptions to customers proactively.
Ensure compliance with H&S procedures and legal requirements (e.g., LOLER, asset checks if relevant to your industry).

Requirements:

Essential

Strong customer service experience in a fast‑paced environment.
Previous experience in a hire desk, rental, depot, trade counter, or similar coordination role.
Excellent verbal and written communication skills.
Strong organisational skills with high attention to detail.
Proficient with IT systems (InspHire, Syrinx, CRM, hire systems, ERP, or Microsoft Office).
Ability to multitask and prioritise under pressure.
Problem‑solving mindset and confident decision-making.

Desirable:

Industry experience (plant hire, tool hire, equipment rental, construction, facilities management, logistics).
Knowledge of hire processes, contracts, and equipment categories.
Experience managing transport planning or scheduling.

Key Behaviours

Customer‑first attitude
Professional and courteous manner
Team player with collaborative approach
Reliability and strong work ethic
Proactive approach to problem‑solving
Calm under pressure
Strong ownership and accountability

Monday to Friday hours between 7am until 5pm

Permanent

Fulltime

Equality and Diversity Statement
We are committed to creating an inclusive workplace where everyone is treated fairly and with respect. We welcome applications from all individuals regardless of age, disability, gender identity, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

Work Location: In person

Quick apply

Refine Your Search

/ hire desk coordinator jobs in woolley, wyk

Customer Service / Hire Desk Coordinator

Logistics Coordinator

Hire & Sales Coordinator

More jobs to discover

I want to receive the latest job alerts for / hire desk coordinator in woolley, wyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected