Customer experience coordinator Work, Jobs in Woolston, Ham (with Salaries)

Customer Support Coordinator
Infinity Energy Services Ltd —Southampton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Engineering
- Administrative experience
- Annual leave
Quick apply
8d
Contracts Coordinator
Precast Structural Solutions Ltd. —Southampton
- £28,000 - £32,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Community Coordinator
Clockwise Group —Southampton
- Full-time
- Hospitality
- Customer service
Operations Manager
Lanes Group —Southampton
- £45,000 a year
- Full-time
- Microsoft Office
Quick apply
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Operations Coordinator - Portsmouth
BTS —Portsmouth
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Patient Coordinator (Receptionist)
Woolston & Chartwell Partnership —Southampton
- £12.71 - £12.87 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
- Store discount
- Employee discount
Quick apply
20h
Operations Coordinator
Glow Green Ltd —Ferndown
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Sales Support Coordinator
Domo Tactical Communications —Whiteley
- CRM software
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Team Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Totton
- £25,760 - £27,476 a year
- Full-time
- Typing
2d
Project /Programme Administrator
University of Southampton —Southampton
- £31,236 - £35,608 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
5d
Referral Pathway Coordinator
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- Maintenance
- Administrative experience
- University
2d
Events Coordinator
Hambledon Vineyard —Waterlooville
- £32,000 - £34,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Customer Care Manager
Dandara —Southampton
- Customer service
- Continuous improvement
- Construction experience
- Employee assistance programme
9d
Lifestyle & Wellness Co-ordinator
Bupa —Chichester
- £13.10 - £14.10 an hour
- Full-time
- Employee discount
- Gym membership
Quick apply
Upgrade Pathway Coordinator
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- Maintenance
- Administrative experience
- University
2d
Operations Coordinator - Property Management
NAA-Jones Lang LaSalle Resources —Southampton
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Project management
Quick apply
6d
Planning & Value Management Specialist
Arqiva —Winchester
- Up to £75,000 a year
- Full-time
- Hybrid work
- PMP
- Project management
- Continuous improvement
- Employee discount
Research Team Administrator (Apprentice)
University Hospital Southampton NHS Foundation Trust —Southampton
- £24,852.56 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
8d

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customer experience coordinator jobs near woolston, ham

Customer Support Coordinator

Infinity Energy Services Ltd -
Southampton

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
8 days ago

Benefits

Annual leave
Discounted gym membership
Private medical insurance

Qualifications

Customer service
Engineering
Renewable energy
Administrative experience
Customer support
Communication skills

Full job description

About the Role

At Infinity Energy Services, we've been designing and installing solar PV, battery storage and heat pump systems across the South since 2011. As an MCS-accredited installer, we work with some of the industry's leading technologies, including Tesla Powerwall, Fox ESS and Sigenergy.

As more homes and businesses make the switch to clean energy, the number of systems we support continues to grow. We're looking for a Customer Support Coordinator to join our friendly operations team and help deliver an outstanding aftercare experience to our customers.

This is an excellent opportunity for someone who enjoys solving problems, working with people and wants to build a long-term career in one of the UK's fastest-growing industries.

Job Opportunity

You'll be the first point of contact for customers once their renewable energy system has been installed. Whether they're getting set up, have a technical question or need support resolving an issue, you'll ensure they receive a professional, friendly and efficient service from start to finish.

Working closely with our operations team, installers and manufacturers, you'll coordinate support requests, keep customers informed throughout the process and help ensure every issue is resolved as quickly as possible.

What You'll Be Doing:

Managing incoming customer enquiries and support tickets relating to solar PV and battery storage systems
Assisting customers with system setup and basic troubleshooting
Raising and managing warranty claims (RMAs) with manufacturers through to resolution
Scheduling installers to attend customer sites for remedial works where required
Keeping customers updated throughout the support process and ensuring excellent communication at every stage
Liaising with suppliers, manufacturers and internal teams to resolve technical issues
Supporting the wider operations team to ensure projects and service requests run smoothly
Maintaining accurate records using internal systems

Company Benefits

Competitive Salary – Reflective of your skills and experience.
Career Progression – Opportunities to grow as we grow, with clear development pathways.
Generous Holiday Allowance – 25 days of annual leave plus bank holidays.
Private Medical Insurance – Vitality cover and 24/7 GP access for peace of mind.
Wellbeing Perks – Discounted gym memberships to help you stay active and healthy.
Team Culture – Regular team-building events that make work enjoyable and collaborative.
Ongoing Training – Continuous learning and professional development opportunities.
Supportive Environment – A team-focused culture where your voice matters and your contributions are valued.

Essential Skills

This role is ideal for a recent graduate, preferably with a background in engineering or another technical discipline, who is looking to build a successful career in the industry from the ground up. While a technical foundation is beneficial, what matters most is that you're organised, an excellent communicator, and genuinely committed to delivering a positive experience for the people you work with. If you're eager to learn, develop your skills, and take on responsibility in a supportive environment, we'd love to hear from you.

Essential Skills & Experience:

Excellent communication and customer service skills
Calm, patient and professional under pressure
Highly organised with excellent attention to detail
Comfortable using computer systems and learning new software
Strong problem-solving skills with the determination to see issues through to completion
Able to manage multiple priorities in a busy environment

Desirable:

A degree in Engineering or another technical discipline
An interest in renewable energy or sustainable technologies
Previous experience in a customer support, service or administrative role
Confidence working with technical information, numbers and data

Quick apply

Refine Your Search

customer experience coordinator jobs in woolston, ham

Customer Support Coordinator

Contracts Coordinator

Community Coordinator

Operations Manager

Customer Support Administrator

Operations Coordinator - Portsmouth

Patient Coordinator (Receptionist)

Operations Coordinator

Sales Support Coordinator

Team Administrator

Project /Programme Administrator

Referral Pathway Coordinator

Events Coordinator

Project Coordinator

Customer Care Manager

Lifestyle & Wellness Co-ordinator

Upgrade Pathway Coordinator

Operations Coordinator - Property Management

Planning & Value Management Specialist

Research Team Administrator (Apprentice)

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