Support engineer Work, Jobs in Woolston, Ham (with Salaries)

1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
GKN Careers at East Cowes
GKN Aerospace —East Cowes
Trainee Lining & Patching Engineer (Labourer)
Clean Island Limited —Cowes
- £29,250 - £31,950 a year
- Full-time
- Power tools
- Construction
- Hand tools
- Life insurance
Quick apply
Emulation Field Hardware Support Engineer - UK
Siemens —Southampton
- £44,200 - £68,800 a year
- Full-time
- Hybrid work
- Engineering
- Windows
- Bachelor's degree
IT Delivery & Service Manager
Elliotts —Southampton
- Full-time
- Employee discount
Quick apply
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
14d
Apprentice Heating Engineer
Cinergi Ltd. —Romsey
- From £16,640 a year
- Full-time
- Microsoft Office
- Plumbing
- IT
- Free parking
- Annual leave
Quick apply
Mozzo Technical Service Administrator
Mozzo Coffee —Southampton
- £22,400 a year
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
2d
Cloud Support Engineer
NICE —Southampton
- Azure
- Customer service
- English
Quick apply
Linesperson Trainee – Adult Trainee Programme
SSE —New Forest
- From £29,504 a year
- Overtime
- Customer service
- Travel
- Hand tools
- Annual leave
- Employee discount
2d
Communications & Network Engineer
Kraken Works Limited —Fareham
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Pollution Response Technician
Lanes Group —Southampton
- £30,500 a year
- Weekend availability
Quick apply
6h
Estates Operative (Fareham or Romsey based)
The Gateway Trust —Romsey
- £37,710.40 - £50,000.00 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Free parking
- Employee assistance programme
Quick apply
8d
Trainee Gas Engineer
AO World —Fareham
- £34,985 a year
- Mentoring
Production Engineer
Ocean Infinity —Southampton
- Full-time
- Continuous improvement
Social Value Coordinator
Kier Group —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
1d
Field Service Engineer - Portsmouth / Southampton
Bandai Namco Amusement Europe Ltd —Southampton
- Weekend availability
- Annual leave
Quick apply
Second Line Support Engineer
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
1d
Embedded Electronics Product Engineer
Typhon Group —Downton
- From £35,000 a year
- Full-time
- Schematics
- CAD
- Engineering
- Free parking
Quick apply
9d
Marine Engineer - Southampton
Svitzer —Southampton
- From £54,605.71 a year
- Full-time
- Maintenance
- Employee assistance programme
13d

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1st Line Support Engineer

Lester Aldridge -
Southampton

Apply Now

Job details

Benefits

Company pension

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Desktop support
System administration
Azure
Microsoft Outlook
Customer service
Windows
DHCP
Virtualisation
DNS
Organisational skills
IT
VMWare
Communication skills
Active Directory
Time management

Full job description

We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our IT team in Southampton.

This is a fantastic opportunity to play a key role in delivering efficient, high-quality IT support across the firm, ensuring smooth day-to-day operations and excellent service to all users.

About the Role

As a 1st Line Support Engineer, you’ll be the first point of contact for IT support queries, providing professional and responsive assistance to Partners, fee earners, and business support teams. You’ll handle a wide range of technical issues, from troubleshooting hardware and software to configuring devices and maintaining infrastructure systems.

Working as part of a collaborative and knowledgeable IT team, you’ll help maintain a stable and secure IT environment, contributing to the continual improvement of systems and services in line with ITIL best practices.

Your Responsibilities Will Include:

Providing responsive 1st line support and resolving IT issues efficiently in line with SLAs.
Installing, configuring, and maintaining laptops, desktops, and related peripherals.
Setting up and supporting company mobile devices.
Investigating, resolving, and escalating incidents as required.
Ensuring all incidents are logged accurately and managed through to resolution.
Monitoring internal networks, infrastructure, and hosting systems, identifying and addressing potential issues before they impact service.
Supporting the implementation and delivery of IT improvement projects.
Taking proactive action on information security matters in collaboration with the Service Desk Team Leader.
Implementing changes following IT change management procedures.
Providing advice and guidance to users on IT products, services, and best practices.
Performing regular maintenance tasks and ensuring compliance with firm-wide procedures and security standards.
Adhering to Health and Safety policies and promoting best practice in all aspects of IT service delivery.

What We’re Looking For

Experience working in an IT service environment delivering front-line support.
Strong technical knowledge of desktop support, including Windows 10 and related hardware.
Understanding of Microsoft Server environments (2016+).
Familiarity with Active Directory, Group Policy, DHCP, DNS, and system administration.
Experience supporting Microsoft 365, Azure, and Office applications (Word, Excel, PowerPoint, Outlook).
Knowledge of VMware or similar virtualisation technologies.
Awareness of antivirus procedures, IT security, and change management processes.
Excellent customer service and communication skills, with a calm and professional approach.
Strong problem-solving and troubleshooting skills, with the ability to work logically and efficiently.
Good organisational and time management skills, with the ability to prioritise tasks effectively.
A collaborative and adaptable team player, keen to learn and contribute to continuous improvement.

What We Offer

22 days’ holiday plus bank holidays (increasing with length of service).
Pension scheme and life assurance.
Access to flexible benefits.
Ongoing professional training and development opportunities.
A supportive, inclusive, and technology-driven working environment.

If you’re an enthusiastic IT professional with a passion for problem-solving and delivering excellent service, we’d love to hear from you.

Apply Now

Refine Your Search

support engineer jobs in woolston, ham

1st Line Support Engineer

GKN Careers at East Cowes

Trainee Lining & Patching Engineer (Labourer)

Emulation Field Hardware Support Engineer - UK

IT Delivery & Service Manager

Technical Support Engineer L1

Apprentice Heating Engineer

Mozzo Technical Service Administrator

Cloud Support Engineer

Linesperson Trainee – Adult Trainee Programme

Communications & Network Engineer

Pollution Response Technician

Estates Operative (Fareham or Romsey based)

Trainee Gas Engineer

Production Engineer

Social Value Coordinator

Field Service Engineer - Portsmouth / Southampton

Second Line Support Engineer

Embedded Electronics Product Engineer

Marine Engineer - Southampton

I want to receive the latest job alerts for support engineer in woolston, ham

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