Operations and customer service lead Work, Jobs in Worcester, Eng (with Salaries)

Operations Manager
Firma Stella Sports Memorabilia —Kidderminster
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Internal Sales Executive
Kingswood Mobility Group —Droitwich
- Up to £38,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Health & wellbeing programme
- Referral programme
Quick apply
Localities Area Manager (Housing Repairs & Maintenance)
Platform Housing Group —Worcester
- Up to £50,468 a year
- Customer service
- Continuous improvement
- Team management
- Annual leave
Regional Operations Manager
OCS Group —Kempsey
- Customer service
- Continuous improvement
- Team management
Quick apply
23h
Night Porter Live in
HandPickedHotels —Worcester
- From £14 an hour
- Weekend availability
- Bar
- Hotel
- Guest services
- Free parking
- Employee assistance programme
Housing Operations Manager (Worcester)
Platform Housing —Worcester
- Up to £51,208 a year
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Assistant Manager
The Danesbury —Worcester
- £30,000 - £33,000 a year
- Weekend availability
- Restaurant management
- Supervising experience
- Quality control
- Employee discount
Quick apply
6d
Store Manager
Lidl —Worcester
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
8d
Sales Executive (TWM)
Slicker Recycling —Stourport-on-Severn
- £28,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Employee discount
Quick apply
Graduate Management Trainee - Worcester
Enterprise Mobility —Worcester
- Full-time
- Customer service
- Bachelor's degree
- Team management
Senior Service Automotive Advisor
Recharged Automotive —Worcester
- £33,000 - £38,000 a year
- Full-time
- Sales
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
7d
Customer Experience Manager
Avanti West Coast —Birmingham
- Full-time
- Customer service
- Continuous improvement
- Travel
14d
Project Lead
OnSite Central Ltd —Worcester
- £45,000 a year
- Full-time
- Microsoft Office
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Operations Manager
Britsafe Limited —Birmingham
- £47,000 a year
- Full-time
- Remote
- Computer literacy
- Team management
- Travel
CSC Co-ordinator (Contact Centre)
M Group —Birmingham
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Business Development Executive
Neu Servo Repairs Ltd —Bromsgrove
- From £45,000 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
9d
Technical Project Delivery Manager (up to 12 months fixed term contract)
Allpay —Hereford
- £55,000 - £60,000 a year
- Agile
- Financial services
- Communication skills
12d
Telesales Executive
Vandervan —Worcester
- £26,000 - £28,000 a year
- Full-time
- Recruiting
- In-person
- Free parking
Quick apply
9d

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Operations Manager

Firma Stella Sports Memorabilia -
Kidderminster

Quick apply

Job details

Full-time
£45,000 - £50,000 a year

Benefits

Free parking
Casual dress
Store discount
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Report writing
Operations management
Report generation
Microsoft Office Suite
E-commerce
Communication skills

Full job description

Operations Manager – Help Build a World-Class Global Brand

Are you a high-performing pro who thrives under pressure and takes pride in getting things done no matter what?
Looking to prove your worth in this challenging role?

We’re looking for an Operations Manager to take ownership and management of several functions within our business: -

Full responsibility for fulfilment/dispatching our premium products at one of the fastest-growing sports memorabilia brands in the world. This is a hands-on role for someone who holds themselves to the highest standards and doesn’t clock out until the job is done
Close liaison with the Customer Services Specialist to ensure that all customer correspondence is promptly dealt with to the high Firma Stella standards, and that customers are delighted
Ensuring that the stock is managed through the Stock Controller, items are received, correctly listed and accurately stored
Take responsibility for the heart of our business, working closely with the Framing Manager, ensure that framed products are world class in all aspects and will delight our customers.

You’ll be responsible for managing these functions, driving the implementation and management of all processes to ensure high standard, consistency and repeatability.

Reporting back to the CEO so that he is fully and accurately informed to make strategic decisions for the business. Your ability to quickly respond to requests and present accurate and meaningful reports (eloquent in written and verbal communication, and a thorough knowledge of Microsoft Office would set you in good stead).

As with any senior role it should go without saying that you can expect early mornings, late finishes, and weekend work when needed, we move quickly, and so should you.

If you’re passionate, organised, driven, and ready to lead from the front, we want to hear from you.

About the Company

We are the champion retailer of 100% authentic signed sports memorabilia, proudly partnering with some of the biggest sporting stars in the world. As the highest-rated sports memorabilia company on Trustpilot globally, we’ve built a strong reputation through premium products, passionate fans, and a relentless focus on customer satisfaction.

We are a fast-growing business with a proven track record and bold plans for the future and we’re just getting started.

Our Vision

We are on a mission to become a worldwide leader in the sports memorabilia industry by delivering:

Consistently high turnover and profit growth
Five-star customer service and world-class staff
The most exclusive range of signed items available anywhere
A truly global brand presence

Our Culture

Respect
Energy
Positivity
Drive & Ambition
Go the extra Mile
Feedback is kindness
Team first - 'We not l'
Ownership & Responsibility
The Role

We hold high standards and we’re looking for someone who is ready to exceed them. In return, you’ll receive:

A competitive salary
Performance bonuses and growth incentives
The chance to grow your career with a market leader
A front-row seat as we scale into a worldwide brand

Job Type: Full-time

Pay: £45,000.00-£50,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Referral programme
Store discount

Application question(s):

How many years experience in Operations Management?
Tell us about your operations management experience.
What is your biggest strength in operations?
Have you experience in e-commerce environment?

Work Location: In person

Quick apply

Refine Your Search

operations and customer service lead jobs in worcester, eng

Operations Manager

Internal Sales Executive

Localities Area Manager (Housing Repairs & Maintenance)

Regional Operations Manager

Night Porter Live in

Housing Operations Manager (Worcester)

Customer Onboarding & Transition Specialist

Assistant Manager

Store Manager

Sales Executive (TWM)

Graduate Management Trainee - Worcester

Senior Service Automotive Advisor

Customer Experience Manager

Project Lead

Manager of Dedicated Implementations - EMEA

Operations Manager

CSC Co-ordinator (Contact Centre)

Business Development Executive

Technical Project Delivery Manager (up to 12 months fixed term contract)

Telesales Executive

I want to receive the latest job alerts for operations and customer service lead in worcester, eng

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