Guest service agent Work, Jobs in Worcester, Wor (with Salaries)

Guest Services Agent - Casual
SmartRental Group —Birmingham
- English
- Hotel
- Employee discount
13d
Reservations Agent
Reservations (Cheltenham) —Cheltenham
- £28,000 a year
- Full-time
- Hotel
- Restaurant
- Communication skills
Quick apply
7d
EFL Teachers Summer Worcester (Non-Residential)
Move Language Ahead —Worcester
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply

I want to receive the latest job alerts for guest service agent in worcester, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Services Agent - Casual

SmartRental Group
Birmingham

Apply Now

Job details

Zero hours contract
13 days ago

Benefits

Employee discount

Qualifications

English

Full job description

Join our SmartRental team!

SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.

Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.

With more than 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences and luxury residences for the elderly.

Our portfolio has brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca and Lemonade, covering various vertical markets in the Living and Hospitality sector.

What will you do?

You will participate in the check-in/check-out functions of the guests, keeping the registration information correctly and assigning them their room/apartment
You will help with guest billing, as well as develop administrative and business functions in line with their job
You will be a source of information for guests on various topics such as advice on plans to do in the city, recommendations of restaurants or means of transport
You will satisfy the requests of the guest, providing advance solutions, unique and personal and will attend to their complaints and claims, informing the superior to solve them
You will answer requests received by phone and/or email, among others about the stay, reservations or external partners who want to contact the team
Last but not least, you should show empathy and initiative in relation to the needs of the customers
Assist other departments if needed

What do we look for?

At least 1 year of previous experience in a similar position
Management of hotel and reservations PMS
High level of English
Other languages will be valued

What do we offer?

Casual Contract
Competitive salary.
Possibility of professional development and growth within an expanding company.
Discounts on our hotels, restaurants, and events. Additionally, we also offer discounts in multiple sectors through the Perks at Work platform.

Apply Now

Refine Your Search

guest service agent jobs in worcester, wor

Guest Services Agent - Casual

Reservations Agent

EFL Teachers Summer Worcester (Non-Residential)

I want to receive the latest job alerts for guest service agent in worcester, wor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected