Patient administrator Work, Jobs in Worcester, Wor (with Salaries)

Administrator
Bupa —Worcester
- £26,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
9d
Patient Administrator
Circle Health Group —Droitwich
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Receptionist/Administrator
Winchcombe Medical Centre —Cheltenham
- £8.00 - £12.81 an hour
- Full-time
- Customer service
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
4d
Radiology Receptionist / Administrator
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,272 a year
- Full-time
10d
Team Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
3d
Imaging Administrator (Part Time)
Spire Healthcare —Worcester
- Part-time
- Customer service
- Free parking
- Annual leave
Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
Band 3 Patient Services Administrator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Rehabilitation centre
9d
Senior Team Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Organisational skills
3d
Receptionist and Administration Assistant
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Customer service
- Front desk
3d
Personal Assistant & Patient Safety Administrator, Band 4
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
3d
Apprentice Training & Development Administrator
The Royal Orthopaedic Hospital NHS Foundation Trust —Northfield
- £25,272 a year
- Full-time
- Customer service
- Front desk
- Teaching
3d
Diabetes Patient Education Co-ordinator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £32,073 - £39,043 a year
- Part-time
- Organisational skills
- Leadership
- Annual leave
13d
Administrator
Specsavers —Evesham
- Up to £27,000 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
- Sick pay
2d
Ward Clerk - Birmingham
St Andrew's Healthcare —Birmingham
- £24,853 - £25,741 a year
- Full-time
- Microsoft Office
- Computer skills
- Typing
- Free parking
- Annual leave
2d
Team Administrator – Annual Physical Health Check Service (APHC)
Gloucestershire Health and Care NHS Foundation Trust —Cheltenham
- £25,272 a year
- Part-time
- Patient care
- Communication skills
3d
Facilities Administrator - Fleet Vehicles
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
Radiology Team Administrator (Bank)
Nuffield Health —Hereford
- £12.84 an hour
- Part-time
- Customer service
- IT
- Communication skills
Case Administrator - Hereford Probation Office
HM Prison & Probation Service —Hereford
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
3d
Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
10d

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Administrator

Bupa -
Worcester

Quick apply

Job details

Full-time
£26,800 a year
9 days ago

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Season ticket loan
Employee mentoring programme
Free flu jabs
Company pension
Private medical insurance
Employee discount
Gym membership
Life insurance
Referral programme

Qualifications

Customer service
GCSE
Microsoft Office
Administrative experience
Typing
Audio typing
Medical terminology
Communication skills

Full job description

Job Description:

Administrator

Worcester Clinic - WR1 1JT

Permanent

£26,800 dependant on experience + excellent benefits

Full Time - 40 hours

Shift patterns: 08:00 - 16:30 (Mon - Fri)

Onsite

We make health happen.

Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.
To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us.

As a Bupa Clinics Administrator and Receptionist, you'll play a vital role in ensuring smooth operations within the clinic. As well as the background administrative tasks you will meet and greet our customers, making them feel at ease and comfortable. You will thrive on delivering exceptional customer service, even under challenging circumstances.

You'll help us make health happen by:

Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout.

Answering, screening and forwarding incoming customer queries via phone calls and proactively, managing local mailbox and emails.
Proactive in maintaining a well presented reception and waiting areas.
Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results.
Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms
Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA.
Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure.
Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines.
Assist in bookings of mammograms and MSK referrals (where delivered at the centre).
Post - collect, open, date stamp, distribute incoming post, and post outgoing post.
Generate letters as required by the business.
Monitor stocks and order goods when required.
Process invoices/delivery notes as per Bupa policy
Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.

Key Skills / Qualifications needed for this role:

Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality or in a similar role as a Receptionist.
Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease.
Great time management and flexibility, you'll need to switch tasks and support where needed throughout your shift.
Excellent attention to detail and understanding of the various Microsoft office packages
GCSE level or equivalent
PC literate - proficient in MS Office packages
Excellent communication (written and verbal) and interpersonal skills
Team working experience
Audio Typing
Knowledge of Medical Terminology (desirable)

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual Health Services Bonus Scheme
Support with travel costs via a season ticket loan or cycle2work
Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers,

Time Type:

Full time

Job Area:

Administration

Locations:

Clinic - Worcester

Private medical insurance, Private dental insurance, Employee mentoring programme, Health & wellbeing programme, Gym membership, Financial planning services, Additional leave, Company pension, Cycle to work scheme, Referral programme, Paid volunteer time, Free flu jabs

Quick apply

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