Call centre Work, Jobs in Worcester (with Salaries)

Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
Contact Centre Call Handler
Livity Life —Worcester
- £26,523.22 - £26,523.23 a year
- Rotating shift
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
Switchboard Operator
ISS Facility Services —Worcester
- £13.01 - £19.51 an hour
- Holidays
- Hospital
- Customer service
- Administrative experience
Customer Service Administrator
Britton Price Lifts Ltd —Bromyard
- £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Telesales & Customer Service Administrator
central supplies brierley hill ltd —Halesowen
- £12.85 an hour
- Part-time
- Microsoft Office
- Data entry
- Communication skills
Quick apply
12d
Call Centre Agent
Senior Response —Birmingham
- £12.71 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Outlook
- English
- Sick pay
Quick apply
6d
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Full-time
- Computer literacy
- In-person
- Communication skills
Quick apply
9d
Customer Services Officer (Contact Centre-based)
Midland Heart —Birmingham
- £27,953 a year
- Full-time
- CRM software
- Annual leave
- Employee discount
20h
Telesales Agents
Emerald Green Energy Ltd —Solihull
- Weekend availability
- Hybrid work
- Travel
- In-person
- Communication skills
- Free parking
Quick apply
7d
Contact Centre Sales Advisor
LTK Consultants Ltd —Birmingham
- £26,500 a year
- Full-time
- CRM software
- Free parking
- Employee discount
Quick apply
13d
Telesales Representative/ Admin
AT ENERGY SOLUTIONS LTD —Birmingham
- £12.70 - £13.00 an hour
- Full-time
- Customer service
- Salesforce
- English
Quick apply
8d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Freelance Outbound B2B Sales Development Representative
GCL B2B Limited —Birmingham
- £14 - £18 an hour
- Part-time
- Hybrid work
- CRM software
- Business development
- In-person
- Work from home
- Flexible schedule
Quick apply
1d
Insurance Sales Agent
Neilson Financial Services —Gloucester
- £30,000 - £40,000 a year
- Hybrid work
- Communication skills
- Life insurance
Quick apply
20h
Travel Consultant
Ainsley Reid —Birmingham
- £25,420 - £28,000 a year
- Full-time
- Sales
- Customer service
- Computer skills
Quick apply
3d
Telesales/Admin
SRM Express Couriers Ltd —Kingswinford
- From £27,000 a year
- Full-time
- CRM software
- Salesforce
- English
Quick apply
4d
Sales Executive
Verisure Services (UK) Limited —Droitwich
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
Telesales Executive
Elis —Birmingham
- Up to £28,000 a year
- Call to connect
- Business development
- Communication skills
- Negotiation
- Employee assistance programme
12d
Telephone Sales Executive
SGS —Oldbury
- From £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Annual leave
Quick apply

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Customer Service Advisor

Kingswood Mobility Group -
Droitwich

Quick apply

Job details

Full-time
£24,508 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Company events
Referral programme
On-site parking

Qualifications

Customer service
GCSE
Complaint handling
Communication skills

Full job description

Job Summary:

Join Our Team as a Customer Service Advisor!

We are looking for a competent Customer Service Advisor to provide excellent service to our clients. Through professional and efficient administration tasks you will navigate a customers account to provide them with a first class experience, ensuring the best outcome is achieved for the customer and the business. By working as a team and utilising other departments knowledge you'll build on your own personal development understanding the customers needs.

Shift Patterns include, 8am-4pm, 9am-5pm and 10am-6pm which will rotate throughout the week.

About Us:

Kingswood Mobility Group is a leading provider of innovative mobility solutions that truly make a difference in people's lives. Our commitment to quality products and exceptional customer service has positioned us as industry leaders. We are a fast-paced, rewarding and engaging company that deeply cares for both our customers and colleagues.

At Kingswood Mobility Group, you'll experience a modern office setting, growth opportunities, regular social events, wellness programs and a lively atmosphere. As the leading company in our field, we supply and install innovative bespoke products directly to customers in the comfort of their own homes. Our team of dedicated professionals takes pride in delivering outstanding expertise and outstanding customer service.

Key Requirements:

Have experience of working in a customer focused environment either over the phone or face to face.
Excellent written and verbal communication skills
Work to deadlines and can multitask.
Able to work under pressure and go the extra mile
Must be able to build rapport with customers on the telephone.
Have a great telephone manner

Principal Accountabilities/Responsibilities:

Answering inbound calls from existing customers
Ensure all customer records are kept up to date with the latest information regarding the customers account
Respond to customers emails effectively and efficiently
Liaise with other departments across the business
Regularly update customers with new information relating to their account
Communicate with customers via telephone, email and letter
Maintain customer files in line with Company policy
In the absence of the Customer Service Manager liaise with external agencies, I.E Trading standards, Alternative Dispute Resolution services and the Furniture & Home improvement ombudsman
Assist with administration duties
Monitor and record customer complaints
Action requests given by the Customer Service Manager
Any other duties as deemed necessary

Position: Customer Service Advisor

Location: Droitwich

Job Type: Full-time

Hours of work: 35h/week - Monday to Friday rotating shifts 8:00am - 4:00pm, 9:00am-5:00pm and 10:00am - 6:00pm with 1h unpaid lunch break. Possibly 1 Saturday a month 9am-2pm paid as overtime

Salary: £24,508.00

Job Type: Full-time

Pay: £24,508.00 per year

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

call centre jobs in worcester

Customer Service Advisor

Contact Centre Call Handler

Switchboard Operator

Customer Service Administrator

Customer Care Agent (Hybrid)

Telesales & Customer Service Administrator

Call Centre Agent

Customer Support & Operations Administrator

Customer Services Officer (Contact Centre-based)

Telesales Agents

Contact Centre Sales Advisor

Telesales Representative/ Admin

Customer Experience Advisor

Freelance Outbound B2B Sales Development Representative

Insurance Sales Agent

Travel Consultant

Telesales/Admin

Sales Executive

Telesales Executive

Telephone Sales Executive

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