Client services Work, Jobs in Wordsley, Sts (with Salaries)

Client Services Executive
Karntek —Stafford
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Independent Living Advisor
People Places Lives Ltd. —Dudley
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Care Assistant Stourbridge
Caring Care —Stourbridge
- £13.10 - £13.40 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
11d
Front of House & Client Experience Coordinator
LA Skin Clinic —Birmingham
- From £14 an hour
- Full-time
- Customer service
- English
- Front desk
- Free parking
- Employee discount
Quick apply
4d
Temporary Client Services Executive
Lounge —Solihull
- Weekend availability
- Hybrid work
- Computer literacy
- IT
- Work from home
5d
Test Center Administrator (Dudley)
Pearson —Dudley
- £13.60 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Customer Service Officer
City of Wolverhampton Council —Wolverhampton
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
4d
Polish Translators /Interpreters required In Walsall
Global Translation Services —Walsall
- £13 - £15 an hour
- Full-time
- Spanish
- English
- In-person
- Free parking
- Flexitime
Quick apply
5d
Office Assistant (Part Time)
Carter Jonas —Birmingham
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
3d
Care Assistant Brierley Hill
Caring Care —Brierley Hill
- £13.10 - £13.40 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
11d
Receptionist/Service Advisor
ACL Auto Repairs LTD —Stourbridge
- From £12.71 an hour
- Full-time
- Customer service
- Data entry
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
3d
GUCCI Client Advisor
Gucci —Birmingham
- Weekend availability
- Sales
- English
5d
LA Skin + Laser Front of House & Client Experience Coordinator Edgbaston Village, Birmingham • In
LA Skin Clinic —Birmingham
- From £14 an hour
- Full-time
- Customer service
- English
- Front desk
- Free parking
- Employee discount
Quick apply
4d
Administrator
bk plus —Dudley
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
9d
Field Interviewer - Dudley
the National Centre for Social Research —Dudley
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
1st Line Service Desk Operative
Sigma Connected Group —Birmingham
- Full-time
- Remote
- English
- Microsoft Office
- IT
- Employee assistance programme
1d
Administrator/Receptionist
YMCA Black Country Group —Dudley
- £26,227.50 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
8d
Recruitment Consultant (SAFS)
Operam Education Group —Stourbridge
- £26,500 - £33,500 a year
- Full-time
- Communication skills
- School
- Annual leave
- Sick pay
Quick apply

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client services jobs near wordsley, sts

Client Services Executive

Karntek
Stafford

Quick apply

Job details

Full-time
12 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
On-site parking

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

The Role at a Glance

Keep everything moving—acting as the key link between clients, field assessors, and internal teams to ensure every request is handled quickly, smoothly, and professionally.

About the Role

We are looking for a proactive and customer-focused Client Services Executive to join our team. This role is central to delivering exceptional service to both our clients and internal stakeholders, ensuring enquiries, requests, and operational activities are handled efficiently and professionally.

You will be the first point of contact for clients and field assessors, coordinating schedules, resolving issues, and working closely with colleagues to ensure a seamless customer experience. The successful candidate will be organised, solutions-focused, and committed to maintaining high service standards.

Key ResponsibilitiesCustomer Service

Act as the primary point of contact for client enquiries, requests, and issue resolution via telephone and email.
Build strong, trusted relationships with clients through responsive communication and timely follow-up.
Serve as the first point of contact for customers making initial enquiries.
Provide support and guidance as the first point of contact for assessors in the field.
Work collaboratively with internal departments to coordinate solutions, provide updates, and ensure smooth service delivery.
Respond to internal enquiries with the same level of professionalism and urgency as external client requests.
Represent the company's values through positive interactions and a customer-focused approach.

Service Delivery & Operations

Coordinate and manage daily diaries and schedules to ensure efficient service delivery.
Manage client expectations and ensure all commitments, deadlines, and service requirements are met.
Troubleshoot and resolve client issues using sound judgement and a practical approach.
Maintain a high level of accuracy when handling client information, documentation, and service requests.
Identify opportunities to improve processes and contribute to enhancing the overall client experience.

Communication & Collaboration

Communicate clearly, confidently, and professionally with clients, colleagues, and stakeholders at all levels.
Escalate issues appropriately while maintaining ownership and accountability for outcomes.
Work closely with team members to deliver a consistent and high-quality service.
Maintain transparent communication with the Client Service Manager regarding day-to-day activities and priorities.

Requirements

Essential

Previous experience in a customer service, client services, coordination, administration, or similar role.
Excellent verbal and written communication skills.
Strong organisational and diary management skills with the ability to manage multiple priorities.
Experience handling customer enquiries and resolving issues in a professional manner.
Ability to build and maintain effective working relationships with clients and internal stakeholders.
Strong attention to detail and accuracy when handling information, documentation, and service requests.
Effective problem-solving skills with the ability to use sound judgement and make informed decisions.
Proficient in Microsoft Office applications and comfortable learning new systems and processes.
Ability to work effectively both independently and as part of a team.

Desirable

Experience working in a scheduling, coordination, or service delivery environment.
Experience supporting field-based teams or managing appointments and diaries.
Experience using CRM or customer management systems.
Experience working in a fast-paced, customer-focused environment.

Why Join Us?

Be part of a team that values exceptional customer service and collaboration.
Play a key role in delivering a positive experience for clients and stakeholders.
Work in a varied and fast-paced environment where no two days are the same.
Contribute to continuous improvement and help shape the customer journey.

If you are highly organised, customer-focused, and enjoy building relationships while delivering excellent service, we would love to hear from you.

Benefits

- Competitive salary, dependent on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Discretionary bonus scheme
- Employee recognition scheme, including Employee of the Month awards
- Career development and progression opportunities within a growing business
- Employee Assistance Programme (EAP) for wellbeing and support
- Discounted shopping portal with retail savings
- On-site parking
- Recreational facilities including darts and table tennis
- Fresh fruit provided in the office
- Complimentary teas, coffees and soft drinks
- Supportive and collaborative team culture

Karntek is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, race, marital status, medical history, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

Quick apply

Refine Your Search

client services jobs in wordsley, sts

Client Services Executive

Independent Living Advisor

Care Assistant Stourbridge

Front of House & Client Experience Coordinator

Temporary Client Services Executive

Test Center Administrator (Dudley)

Customer Service Officer

Polish Translators /Interpreters required In Walsall

Office Assistant (Part Time)

Care Assistant Brierley Hill

Receptionist/Service Advisor

Customer Relationship Manager

NetWatch Police Liaison

GUCCI Client Advisor

LA Skin + Laser Front of House & Client Experience Coordinator Edgbaston Village, Birmingham • In

Administrator

Field Interviewer - Dudley

1st Line Service Desk Operative

Administrator/Receptionist

Recruitment Consultant (SAFS)

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