Technical support occupations Work, Jobs in Wordsley, Sts (with Salaries)

IT Support
Springboard Corporate Finance —Birmingham
- £31,420.00 - £47,089.62 a year
- Part-time
- Software troubleshooting
- Customer service
- Windows
- Work from home
- Life insurance
Quick apply
2d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
IT Applications Support Analyst
JVM Castings (Worcester) Ltd —Kidderminster
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- ERP systems
- Free parking
- Life insurance
Quick apply
13d
1st Line Service Desk Operative
Sigma Connected Group —Birmingham
- Full-time
- Remote
- English
- Microsoft Office
- IT
- Employee assistance programme
1d
1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Technical Customer Support Specialist
team.blue UK —Worcester
- 12 hour shift
- Hybrid work
- English
- Linux
1d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £26,000 - £29,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
12d
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
Second Line Support Analyst
HCR —Worcester
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Gym membership
Junior IT Technician
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer networking
Technical Support Engineer – IT
Enconvo UK —Telford
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Desktop and Server Support Specialist (Endpoint Management) - IT Services - 99981 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Customer service
- Windows
- University
- Annual leave
- Sick pay
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership

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IT Support

Springboard Corporate Finance
Birmingham

Quick apply

Job details

Part-time
£31,420.00 - £47,089.62 a year
2 days ago

Benefits

Casual dress
Private dental insurance
Employee mentoring programme
Work from home
Canteen
Company events
Sabbatical
Life insurance
Sick pay

Qualifications

Microsoft Windows Server
Jira
TCP
Operating systems
Incident management
Software troubleshooting
SCCM
BMC Remedy
Customer service
Software deployment
GCSE
LAN
Windows
Technical support
Microsoft Office
Firewall
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a dedicated IT Support professional to provide technical assistance and support to our organisation. The ideal candidate will possess strong problem-solving skills and a comprehensive understanding of various operating systems, networks, and hardware components. This role involves delivering exceptional customer service while maintaining and troubleshooting IT infrastructure to ensure seamless business operations. The position offers an excellent opportunity for individuals eager to develop their career within a dynamic IT environment.

Duties

Provide technical support for desktop and laptop computers, peripherals, and network devices across the organisation.
Troubleshoot software issues, including Microsoft Office applications, Windows, macOS, Linux, and specialised enterprise software such as BMC Remedy, ServiceNow, and Jira.
Manage user accounts and permissions within Active Directory and utilise tools like SCCM for software deployment and updates.
Support network infrastructure including LAN, VPNs, DNS, TCP/IP configurations, firewalls, and related security measures.
Assist with hardware maintenance and upgrades of computers, servers, and other IT equipment.
Monitor system performance and conduct regular maintenance to prevent potential issues.
Document incidents and resolutions accurately using ticketing systems such as ServiceNow or Jira.
Collaborate with other IT team members to implement new systems or upgrades effectively.
Communicate technical information clearly to non-technical staff through excellent customer service skills.

Experience

Proven experience in providing technical support within an enterprise environment.
Familiarity with computer networking concepts including TCP/IP, DNS, LAN, VPNs, firewalls, and TCP protocols.
Hands-on experience with operating systems such as Windows (including Windows Server), macOS, and Linux.
Knowledge of Active Directory management and utilisation of SCCM for software deployment.
Experience troubleshooting hardware components and software applications across diverse platforms.
Proficiency in using help desk tools like BMC Remedy or ServiceNow for incident management.
Strong communication skills with the ability to explain technical issues clearly to users at all levels.
Ability to analyse problems efficiently and implement effective solutions promptly. This role is ideal for motivated individuals seeking to expand their expertise in IT support within a professional setting that values continuous learning and excellent service delivery.

Pay: £31,420.00-£47,089.62 per year

Benefits:

Canteen
Casual dress
Company events
Employee mentoring programme
Life insurance
Private dental insurance
Sabbatical
Sick pay
Work from home

Education:

GCSE or equivalent (preferred)

Experience:

Computer networking: 1 year (required)

Work Location: Hybrid remote in Birmingham B2 5QB

Quick apply

Refine Your Search

technical support occupations jobs in wordsley, sts

IT Support

Service Desk Analyst / IT Support Help Desk Technician

IT Applications Support Analyst

1st Line Service Desk Operative

1st Line Service Desk Analyst

Helpdesk Engineer

IT Support Analyst

Technical Customer Support Specialist

Field Service Administrator

IT Support Technician

IT Support Specialist

IT Support Analyst

Support Desk Engineer

Second Line Support Analyst

Junior IT Technician

Technical Support Engineer – IT

3rd Line Engineer - Support

Desktop and Server Support Specialist (Endpoint Management) - IT Services - 99981 - Grade 6

Senior IT Support Technician / Team Lead

First Line Support Analyst

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