Complaints manager Work, Jobs in Workington, Cma (with Salaries)

Retail Customer Service Weekends & Evenings
Entain —Workington
- £13 an hour
- Overtime
Food and Beverage Manager
Washington Central Hotel —Workington
- £30,000 - £38,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Gym membership
Quick apply
4d
Retail Supervisor (20 hrs)
Deichmann —Workington
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Front of House Management
DKW group LTD —Workington
- £13 - £16 an hour
- Part-time
- Hospitality
- Management
- Supervising experience
Quick apply
11d
Relief Worker - Care Assistant
The Riverside Group —Workington
- £15.40 an hour
- Part-time
- Microsoft Office
- Administrative experience
- IT
Senior Project Manager
Glanua —Torpenhow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
Quick apply
Quality Lead
Altrad —Sellafield
- IT
- Business
- Leadership
Quick apply
Domestic Team Leader (WCH)
North Cumbria Integrated Care NHS Foundation Trust —Whitehaven
- £25,760 - £27,476 a year
- Weekend availability
- Relocation assistance
18h
Cook Supervisor
North Cumbria Integrated Care NHS Foundation Trust —Whitehaven
- £28,392 - £31,157 a year
- Part-time
- Restaurant
- Relocation assistance
13d

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Food and Beverage Manager
Washington Central Hotel —Workington
*Health and Safety:* Implement and maintain health and safety policies, ensuring the safety of both staff and customers. Strong IT and social media skills.
£30,000 - £38,000 a year
Quick apply
4d
Food and Beverage Manager
PURE LEISURE GROUP —Penrith
To carry out, out of hours reception duties, which include answering telephone calls and dealing with queries on reception from the general public, holiday…
Quick apply
2d

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Retail Customer Service Weekends & Evenings

Entain -
Workington

Apply Now

Job details

Part-time
£13 an hour

Benefits

Company pension

Full job description

Company Description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

Job Description

Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers.

Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.

Salary is £13.00 per hour.

Are you ready to launch a winning career?

What you will do

Deliver outstanding customer service.
Always urging safer gambling.
Take bets on a wide range of sports and events.
Process customer transactions including cash handling.
Help demonstrate our products & betting terminals to customers.
Handle customer complaints or concerns with empathy and problem-solving skills.
Work towards defined targets and goals.
Maintain high shop standards.
Open or close the shop as needed.

Working patterns

This position requires availability from Monday - Friday 5pm - 10pm and Saturday, Sunday 8am - 10pm. This includes weekends and bank holidays.

Your typical weekly rota will be 17 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.

At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.

Qualifications

You must be 18 years of age or over to work in one of our betting shops.
Passion for delivering great customer service!
Do you enjoy building strong relationships and can you communicate effectively?
Self-motivated and proactive.
Are you happy to work alone or as part of team?
Ability to deal with challenging situations in a calm and professional manner.

Additional Information

What we offer

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:

Optional overtime subject to availability.
Pension Scheme and annual ShareSave.
Discounts with hundreds of retailers through Entain Deals.
Healthcare and wellbeing support.
Development opportunities.

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

Apply Now

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complaints manager jobs in workington, cma

Retail Customer Service Weekends & Evenings

Food and Beverage Manager

Retail Supervisor (20 hrs)

Front of House Management

Relief Worker - Care Assistant

Senior Project Manager

Quality Lead

Domestic Team Leader (WCH)

Cook Supervisor

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