Client director Work, Jobs in Wormington, Gls (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
L&D Programme Director
Ashorne Hill Management College —Leamington Spa
- From £47,000 a year
- Full-time
- Presentation skills
- Human resources
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Project Delivery Lead - NatSec
CloudSecure Ltd —Cheltenham
- £50,000 - £76,000 a year
- Full-time
- Project management
- Organisational skills
- Software development
- Annual leave
Quick apply
7d
Service Delivery Manager
Commercial —Cheltenham
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Office Admin Assistant
Paramount Structures Ltd —Moreton-In-Marsh
- From £25,000 a year
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
2d
Purchasing Administrator
Commercial —Cheltenham
- Up to £26,228 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- IT
- Work from home
- Employee assistance programme
Quick apply
Travel Sales Consultant
Trailfinders —Cheltenham
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Business Development Manager - Smart Technologies
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee assistance programme
Quick apply
Accountant/Bookkeeper
Bob Houghton Ltd —Cheltenham
- £24,500 - £25,000 a year
- Part-time
- Accounting
- Organisational skills
- IT
- Free parking
Quick apply
10d
Creative Executive (Graphic Designer)
Flamingo Marketing Strategies Ltd —Warwick
- £27,000 - £30,000 a year
- Full-time
- English
- Project management
- Bachelor's degree
- Free parking
Quick apply
Digital Solutions Engineer
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Schematics
- Microsoft Office
- Travel
- Work from home
- Employee assistance programme
Quick apply
3d
Director, Operations
Thermo Fisher Scientific —Gloucester
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
11d
Resource Manager
Trust Systems —Cirencester
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Free parking
- Work from home
Quick apply
Executive Assistant/Admin Support
PoloWorks —Cheltenham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Account Director
Havas Group —Cirencester
- Full-time
- Hybrid work
Marketing Project Administrator - FTC
Thomas Franks Ltd —Hook Norton
- £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Senior Client Manager - Medical
Warwick Nub News —Warwick
- £64,000 a year
- Administrative experience
- Medical terminology
- Communication skills
8d
Integration Manager
AFH Financial Group —Bromsgrove
- Full-time
- Microsoft Excel
- Management
- Analysis skills
- Employee discount
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker
GARAS (Gloucestershire Action for Refugees and Asylum Seekers) —Gloucester
- £28,678 - £35,847 a year
9d

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Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

client director jobs in wormington, gls

Client Excellence Lead

L&D Programme Director

Project Delivery Lead - NatSec

Service Delivery Manager

Office Admin Assistant

Purchasing Administrator

Travel Sales Consultant

Business Development Manager - Smart Technologies

Accountant/Bookkeeper

Creative Executive (Graphic Designer)

Digital Solutions Engineer

Director, Operations

Resource Manager

Executive Assistant/Admin Support

Account Director

Marketing Project Administrator - FTC

Senior Client Manager - Medical

Integration Manager

Client Retention Manager

Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker

I want to receive the latest job alerts for client director in wormington, gls

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