Customer experience leader Work, Jobs in Wormington, Gls (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Managing Director
Brusco Food Group —Evesham
- From £100,000 a year
- Full-time
- Microsoft Outlook
- Data analysis skills
- Bakery
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Services Executive
Greentree (Verton Ltd) —Tewkesbury
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d
Assistant Manager
The Lion Inn —Winchcombe
- £33,000 - £35,000 a year
- Full-time
- Employee discount
- Flexible schedule
Quick apply
General Manager
Baz and Fred —Cheltenham
- £50,000 - £55,000 a year
- Weekend availability
- Hospitality
- Merchandising
- Team management
Quick apply
11d
One Stop - Customer Service Assistant
One Stop —Broadway
- £11.74 an hour
- Full-time
5h
Corporate Centre Manager - Education
Kip McGrath Education Centres UK Support Office —Gloucester
- £30,000 - £35,000 a year
- Full-time
- Social media management
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
12d
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Broiler Farm Manager
Sixty Acre Farm —Bromsgrove
- £85,000 a year
- Full-time
- In-person
- Free parking
Quick apply
Product Assembler
Firma Stella Sports Memorabilia —Hartlebury
- £13.00 - £13.50 an hour
- Full-time
- No experience needed
- Leadership
- Mechanical knowledge
- Free parking
- Employee discount
Quick apply
Head of Business Systems
Helping Hands —Alcester
- £70,000 - £75,000 a year
Quick apply
6d
Multi Site Accommodation Manager
Alexander group —Alcester
- From £30,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Travel
- Free parking
Quick apply
Property Manager
LRG —Worcester
- £26,000 - £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Delivery Driver (Van provided by company)
BlueBridge Freight —Gloucester
- £145 - £170 a day
- Full-time
- Customer service
- Driving
- Free parking
- Paid training
Quick apply
Content Marketing Executive
Utelize Communications Ltd —Malvern
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
11d
Cleaner
FINECLEAN —Broadway
- £14 an hour
- Part-time
- English
- Supervising experience
- Organisational skills
- Health & wellbeing programme
Quick apply
5d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Bromsgrove
- £30,537 a year
- Full-time
- Customer service
- Driving
- In-person
- Employee assistance programme
Quick apply
2d
Customer Service Manager
Welcome Break —Warwick
- Up to £36,000 a year
- Management
- Customer service
- Free parking
- Employee discount
Fabrication Supervisor
Emotive Design Limited —Tewkesbury
- £18 - £22 an hour
- Full-time
- Welding
- In-person
- Leadership
Quick apply
11d
Cleaner
14forty —Wormington
- £13 an hour
- Part-time
- Organisational skills

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Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

customer experience leader jobs in wormington, gls

Operations Planning & Delivery Manager

Managing Director

Customer Services Executive

Assistant Manager

General Manager

One Stop - Customer Service Assistant

Corporate Centre Manager - Education

Customer Service Advisor

Broiler Farm Manager

Product Assembler

Head of Business Systems

Multi Site Accommodation Manager

Property Manager

Delivery Driver (Van provided by company)

Content Marketing Executive

Cleaner

Pharmaceutical Delivery Driver

Customer Service Manager

Fabrication Supervisor

Cleaner

I want to receive the latest job alerts for customer experience leader in wormington, gls

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