Office manager Work, Jobs in Wormington, Gls (with Salaries)

Office Manager
Athena Worksuface Fabrications Ltd —Worcester
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Sick pay
Quick apply
3d
Admin Manager
Berkley Care Group —Warwick
- £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
14d
Head Office Manager
Community Case Management Services Ltd —Shipston on Stour
- £40,000 a year
- Management
- Continuous improvement
- Rehabilitation centre
8d
Office Manager
Emixa —Solihull
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
Portfolio Management Office Manager
Gloucestershire County Council —Gloucester
- £55,717 - £59,753 a year
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Office/Finance Manager
McCADAM LTD —Gloucester
- Full-time
- Supervising experience
- Construction
- In-person
Quick apply
Front Office Manager
Welcombe Hotel —Stratford-upon-Avon
- £30,000 - £33,000 a year
- Full-time
- Microsoft Office
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
16h
FM Office Services Manager
Spirax Sarco —Cheltenham
- Microsoft Office
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
1d
School Office Manager
Worcestershire County Council —Upton Snodsbury
- £20,372 - £21,713 a year
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
10d
Office Manager VA2788
Anabas —Warwick
- £33,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Life insurance
13d
Workplace & B Corporation Coordinator
Widgit Software —Warwick
- Administrative experience
- IT
- Communication skills
6d
Front Office Supervisor
Warner Leisure Hotels —Heythrop
- Up to £31,000 a year
- Full-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Annual leave
8h
Office Administrator
Kings Heath Demolition Ltd —Redditch
- £13 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Administrator (Fixed Term)
Markey Construction Ltd —Hardwicke
- Up to £27,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
8d
Business Support Manager
Firstcall 247 —Worcester
- £21,000 - £28,000 a year
- Full-time
- Nursing home
- Computer literacy
- Communication skills
Office Manager/Accounts Assistant (UK - Redditch)
Failte Solar —Redditch
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Office Administrator (Fixed Term Contract)
Markey Group —Gloucester
- Up to £27,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
8d

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Office Manager

Athena Worksuface Fabrications Ltd -
Worcester

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
3 days ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Management
Operations management
Customer service
Supervising experience
Organisational skills
Office management
Leadership
Communication skills
Time management
Office experience

Full job description

Company Overview

Athena Worksurfaces specialises in manufacturing, templating, and installing quartz, natural granite, quartz, and porcelain worksurfaces. Supplying the largest housebuilders in the region, we serve both residential and commercial clients with a focus on customer service, quality and timely delivery. Our dedicated team combines technical expertise with extensive product knowledge to be a trusted partner for developers.

Summary

We are looking for an organised, driven and customer-focused Office Manager to lead a fast-paced office environment. This is a key leadership role responsible for ensuring the smooth day-to-day operation of the office while maintaining exceptional customer service standards and operational efficiency across all functions.

The Office Manager will lead and support a team of Account Handlers and Aftercare Specialists, operating within a collaborative pod structure designed to create ownership, accountability and seamless customer support. You will be responsible for ensuring that customers remain at the forefront of everything the office does, creating a culture where communication is accurate, efficient and proactive.

You will provide leadership, structure, escalation management and coaching while acting as a central point between Customer Care, Sales and Operational teams to ensure a consistent and high-quality customer journey.

Why Join Athena Worksurfaces?

Work with a market leader in the worktop industry.
Opportunity to build strong relationships with major clients.
Friendly, supportive team environment with room for career growth.
Dress down and early finish on Friday

What You’ll Do:

Role Purpose

The Office Manager is responsible for leading the office function and ensuring the consistent and high-quality execution of live customer accounts through effective management of the Account Handlers and Aftercare Specialists.

The role will provide:

Structure and leadership across the office function
Escalation management and issue resolution
Coaching and development support for team members
Visibility and operational assurance across customer accounts
Strong communication between Customer Care, Sales and Operations functions

Key Responsibilities

Leadership & People Management

Lead, motivate and manage Account Handlers and Aftercare Specialists, setting clear expectations and performance standards.
Provide day-to-day guidance, prioritisation and decision-making support.
Build a positive, high-performing and customer-focused culture.
Conduct regular one-to-one meetings and team reviews.
Identify performance gaps and provide coaching and development support.
Ensure responsiveness standards, inbox management and system disciplines are consistently maintained.
Monitor workload distribution and ensure efficient use of resources across the office team.
Maintain accountability for the quality, accuracy and discipline across customer accounts.
Ensure all issues have clear ownership, deadlines and progression plans.

Customer Experience & Service Excellence

Ensure the customer remains at the forefront of all office activities and decisions.
Ensure all customer communication is accurate, timely, professional and consistent.
Manage and resolve escalated customer issues effectively and collaboratively.
Work closely with the Customer Service Manager to ensure customer concerns are appropriately managed and resolved.
Continuously review and improve customer experience processes.

Operational Management

Ensure smooth day-to-day running of the office and customer account management activities.
Coordinate effectively with Sales, Operations and support departments.
Review and improve office processes and systems to maximise efficiency.
Ensure KPIs and service standards are monitored and achieved.

Skills & Experience Required

Previous experience within an Office Manager, Operations Manager, Customer Service Manager or Team Leader role.
Experience leading teams within a fast-paced office environment.
Strong leadership and people management skills.
Excellent organisational and time management skills.
Strong communication skills, both written and verbal.
High attention to detail and commitment to accuracy.
Ability to prioritise workload and perform under pressure.
Strong problem-solving and decision-making capabilities.
Customer-focused approach with a passion for service excellence.
Ability to multitask in a fast-paced environment

What We're Looking For

We are looking for an individual who naturally leads by example, thrives in a fast-moving environment and can create a culture where accountability, communication and customer service are embedded in every process.

You will be highly organised, proactive and motivated by delivering excellent outcomes for both customers and internal teams while ensuring operational excellence across the office.

If you are looking for an opportunity to make a genuine impact and lead a dynamic team, we would love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Experience:

Office management: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

office manager jobs in wormington, gls

Office Manager

Admin Manager

Head Office Manager

Office Manager

Portfolio Management Office Manager

Office/Finance Manager

Front Office Manager

FM Office Services Manager

School Office Manager

Office Manager VA2788

Workplace & B Corporation Coordinator

Front Office Supervisor

Office Administrator

Administrator (Fixed Term)

Business Support Manager

Office Manager/Accounts Assistant (UK - Redditch)

Office Administrator (Fixed Term Contract)

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