IMMEDIATE START - STOKE ON TRENT
We're growing and we're looking for new Prescription Redeemers to join our team working in our Farnham branch location for 42.5 hours per week, Monday to Friday between 8am and 8pm, on a pattern that suits you.
What’s the Role All About?
At Bullen Healthcare, we’ve spent over 160 years providing not just essential healthcare products, but genuine care and unwavering support to people living with medical conditions. As the UK’s largest independent provider of stoma and urology delivery services, we’re proud to go the extra mile—every single day.
Bullen are a leading Dispensing Appliance Contractor (DAC), providing specialist care and product support to patients living with stoma, continence, and wound‑care conditions.
We are seeking a Prescription Processing Clerk to join the team at Bullens. The role is responsible for the accurate and timely processing of prescriptions received from NHS GP surgeries. This role ensures prescriptions are handled in full compliance with NHS guidelines, data protection requirements, and internal quality standards, supporting safe and efficient patient care.
What You'll Be Doing
- Receive, review, and process prescriptions from NHS surgeries via electronic, postal, or secure digital systems
- Accurately input prescription details into internal systems, ensuring patient and medication information is correct and aligned to expectations.
- Liaise with NHS GP surgeries to resolve queries, discrepancies, or missing information
- Prioritise urgent prescriptions to meet service-level agreements (SLAs)
- Ensure submissions to healthcare bodies are complete and accurate for dispensed items.
What You Bring
Essential:
- Eligible for NHS Smartcard via the NHS Care Identity Service and access to NHS Spine systems.
- Strong attention to detail and high levels of accuracy
- Excellent organisational and time-management skills
- Ability to handle confidential and sensitive information
- Good communication skills, both written and verbal
- Competent IT skills, including experience with data entry systems
- Ability to work effectively under pressure and meet deadlines
Desirable:
- Previous experience in healthcare, pharmacy, or NHS-related administration
- Familiarity with NHS prescription processes (EPS, FP10 forms, etc.)
- Knowledge of GDPR and healthcare data governance
- Experience working with clinical or pharmacy systems
What Makes This Role Different?
At Bullen, we’re not just providing a product — we’re providing peace of mind, better quality of life, and a reliable helping hand for someone living with a lifelong condition.
What’s in It for You?
- A meaningful role with impact
- The chance to be part of something bigger than yourself
- Flexible working hours up to 42.5 per week working between 8am and 8pm depending on individual preference
Sound like you?
If you want your work to truly matter—this could be your next opportunity.
Apply now and start helping patients live better.
Interviews will be conducted via Teams.
Successful candidates may be required to travel to our Liverpool Head Office for a 1-2-week induction.
Job Types: Full-time, Permanent
Pay: £12.71 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- Referral programme
Education:
- GCSE or equivalent (required)
Work Location: In person
