Customer service coordinator Work, Jobs in Worthing, Wsx (with Salaries)

Customer Experience Coordinator
Worthing Homes —Worthing
- £28,840 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Patient Services Coordinator
Steyning Medical Practice, Steyning —Steyning
- From £13.10 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick apply
8d
Customer Liaison & Dispatch Coordinator
Blakes Meats Ltd —Brighton
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Experience Coordinator
Telecom Acquisitions Ltd. —Horsham
- Up to £37,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Technical Coordinator/ Call Handler
LDS Leak Detection Specialists Ltd —Worthing
- From £24,000 a year
- Full-time
- Customer service
- Maintenance
- Plumbing
Quick apply
Senior Sales Coordinator
Alsford —Horsham
- £28,550 - £32,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Free parking
- Sick pay
Quick apply
1d
Hire & Sales Coordinator
GAP Group —Lewes
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Medical Receptionist/Care Coordinator
Bognor Medical Practice —Bognor Regis
- £16,500 - £25,000 a year
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Work from home
Quick apply
3d

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customer service coordinator jobs near worthing, wsx

Customer Experience Coordinator

Worthing Homes -
Worthing

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Job details

Permanent | Full-time
£28,840 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Customer service
Communication skills

Full job description

Role: Customer Experience Coordinator

Salary: £28,840 per annum

Hours: 37 hours per week

Location: Worthing (hybrid working after successful probation period)

Contract type: Permanent

We are seeking a Customer Experience Coordinator to join our Customer Experience Team, where you will be the first point of contact for our customers and play a key role in helping shape and deliver a brilliant customer experience.

Worthing Homes is a forward-looking housing association providing affordable, high-quality homes and services to our local communities. We manage around 4,000 homes and support over 10,000 residents across a diverse range of properties, including social housing, sheltered accommodation and shared ownership.

We're a small but ambitious organisation, proud of the difference we make to people's lives. Our team is driven by a shared commitment to delivering excellent services and positive experiences for our customers.

About the role:

As a Customer Experience Coordinator at Worthing Homes, you will be instrumental in delivering brilliant service and supporting our customers. Your ability to understand their needs, resolve challenges with professionalism, and build strong relationships will be key to your success.

Customer Interaction: Respond to customer enquiries across multiple channels (phone, email, social media, in-person) with professionalism, empathy, and promptness.
Problem Resolution: Take ownership of customer issues, using strong problemsolving skills to achieve fair and effective outcomes.
Collaboration: Work closely with colleagues across departments to provide a seamless customer experience and ensure customer satisfaction.
Relationship Building: Build positive and respectful relationships with customers, helping them feel heard and supported.
Record Keeping: Use internal systems to update customer records and track inquiries efficiently.

About You:

If you have proven customer service experience and enjoy helping people, we'd love to hear from you. We're looking for individuals who take pride in delivering excellent customer service, enjoy solving problems, and are motivated to create positive outcomes for customers.

Key Qualifications & Skills

Excellent interpersonal skills, able to manage sensitive situations and communicate effectively
Strong problem-solving abilities and the ability to think creatively to resolve complex issues.
Excellent verbal and written communication skills, with the ability to interact confidently in person, over the phone, and through digital channels.
Comfortable with technology and the ability to navigate customer service platforms, updating records and processing information accurately.
A proactive, positive attitude, with the ability to work independently and as part of a team to achieve shared goals.

Why work for us?

At Worthing Homes we strive to create a supportive and inclusive work environment ensuring colleagues feel valued and respected. We promote a collaborative culture in which teamwork is highly valued, and we employ brilliant people to work with our customers to help support them to live their best lives.

We offer a range of benefits including:

Healthcare cash plan
Contributory pension scheme - company matches up to 6%
A generous annual leave package of 29 days per year plus bank holidays
Life Assurance 3 x salary
Retail and gym discounts
Cycle2Work Scheme
Employee Assistance Programme
Funded training and qualifications
Paid Professional Subscription (1 per year)

We are committed to investing in our colleague's development by offering a variety of opportunities for training, learning, and skills development, enabling everyone to reach their full potential and contribute to the success of Worthing Homes.

If you are passionate about delivering exceptional results in the housing sector and thrive in a dynamic, people-focused environment, we want to hear from you.

Closing date: 19th June 2026. 1st Interviews will be held on 26th June 2026 at Davison House, Worthing. We reserve the right to close this advert early if a suitable candidate is identified, therefore we recommend you submit your application as soon as possible.

DBS Checks

This role is subject to a basic DBS check to support the safety of our vulnerable customers. Any unspent cautions or convictions disclosed will be reviewed carefully and fairly, with consideration given to their relevance, the time elapsed, and evidence of positive change.

We are a fair and inclusive organisation, and we value each individual's unique contribution, irrespective of race, ethnic origin, religion, age, gender, disability, sexual orientation or social background

Quick apply

Refine Your Search

customer service coordinator jobs in worthing, wsx

Customer Experience Coordinator

Patient Services Coordinator

Customer Liaison & Dispatch Coordinator

Customer Experience Coordinator

Technical Coordinator/ Call Handler

Senior Sales Coordinator

Hire & Sales Coordinator

Medical Receptionist/Care Coordinator

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