Customer services co ordinator Work, Jobs in Worthing, Wsx (with Salaries)

Elective Inpatient Pathway Co-ordinator
University Hospitals Sussex NHS Foundation Trust —Worthing
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Communication skills
9d
Lead International Marketing Co Ordinator
Paladone Products —Shoreham by Sea
- Hybrid work
- Sales
- Microsoft Office
- Analysis skills
- Employee discount
- Flexible schedule
Quick apply
3d
Recruitment Co-ordinator – Temporary Workforce
WSCC —Chichester
- Temporary
- Customer service
- Administrative experience
- Communication skills
10d
Examinations Co-ordinator [Ref: HH1613]
Chichester College Group —Haywards Heath
- £11,176.85 - £11,405.62 a year
- Organisational skills
- Annual leave
- Employee discount
Data Operations Co-ordinator & Reception Support
Centology —Emsworth
- £21,158.00 - £24,784.50 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Life insurance
Quick apply
Specialist Periodontist
Bupa Dental Care —Haywards Heath
Flight Coordinator
Newrest —Crawley
- £15.75 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Family Support Assistant
WSCC —Horsham
- £27,254 - £28,598 a year
- Weekend availability
- English
- Travel
- Communication skills
9d
Registered Manager Domiciliary Care
Marias Homecare Companions Ltd —Rottingdean
- £42,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
Quick apply
1d
Dental Hygienist
Bupa Dental Care —Haywards Heath
Swimming Teacher
Places for People —Haywards Heath
- £19.87 an hour
- Part-time
- Customer service
- Teaching
- Employee discount
9d
Weekend Swimming Teacher
Places for People —Haywards Heath
- £19.87 an hour
- Part-time
- Customer service
- Teaching
- Employee discount
9d

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customer services co ordinator jobs near worthing, wsx

Elective Inpatient Pathway Co-ordinator

University Hospitals Sussex NHS Foundation Trust -
Worthing

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
9 days ago

Qualifications

Customer service
Communication skills

Full job description

We are looking for enthusiastic, motivated and conscientious individual with excellent interpersonal skills for this interesting and busy role.

As a member of the Elective Admissions Worthing Team, you will be the first point of contact for patients to the department and responsible for the administration of the theatre waiting list for designated specialty areas. You will be responsible for booking theatre procedures for our patients for designated specialty/specialties in line with clinical priority and waiting time targets.

We are looking for...

A good team player with the ability to manage your own workload

Excellent telephone manner - *inbound and outbound patient telephone calls*

Computer competence

strong customer care

communication and team working skills are all required

experience in a clinical administration role is desirable.

Full/Part time role

You will also need to be able to balance tact and assertiveness, combined with the ability to work calmly and patiently within a team, in a sometimes stressful environment.

You will have experience of working in a high volume patient/customer focused role.

Experience of working within the NHS is an advantage, including knowledge of PAS, however this is not essential and we welcome applications from candidates from outside of the NHS.

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

Internal applicants should note that this opportunity will be offered on a secondment basis. Before applying, internal colleagues must discuss the opportunity with their current line manager to confirm whether they can be released from their substantive role if successful. Release to undertake a secondment is not automatic and must be agreed between the colleague, their current line manager, and the recruiting line manager.

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

Answer the telephone in a timely and courteous manner, ensuring appointments made efficiently whilst dealing with the public in a professional and sensitive manner.
Liaise with Care Group Managers/Assistants, Consultants and Medical Secretaries to manage and monitor elective inpatient and day case waiting lists in accordance with guidelines and protocols.
Communicate with Theatre staff regarding the purchase or hire of specialised equipment and prostheses if required
Liaise with Care Group Managers, Information staff, Wards, Clinicians, Operating Theatres and other departments and supply information on future admissions to facilitate the scheduling of theatre lists, bed availability and forward planning in these areas.
Respond to telephone calls from patients and GPs regarding admission details, expected length of wait, procedures and pre-operative arrangements
Communicate with Patients face to face or by Phone regarding Pre-operative Assessment/Admission dates, Arrival location/ times and Anaesthetic Instructions.
Communicate with patients by phone to inform them of last minute cancellation of admission or clinical appointments
Deal with enquiries in an efficient, polite and courteous manner, providing a caring, compassionate, helpful and understanding service to patients, staff and the general public.
Take urgent action on complaints from PALS, being pro-active to minimise the risk of them becoming more formal and seeking advise where necessary.

Apply Now

Refine Your Search

customer services co ordinator jobs in worthing, wsx

Elective Inpatient Pathway Co-ordinator

Lead International Marketing Co Ordinator

Recruitment Co-ordinator – Temporary Workforce

Examinations Co-ordinator [Ref: HH1613]

Data Operations Co-ordinator & Reception Support

Specialist Periodontist

Flight Coordinator

Family Support Assistant

Registered Manager Domiciliary Care

Dental Hygienist

Swimming Teacher

Weekend Swimming Teacher

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