client success manager Work, Jobs in worthing (with Salaries)

Deputy Renewals Manager
The Scout Association —Lancing
- £38,000 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- In-person
- Work from home
- Flexible schedule
5d
Account Manager
Recorra —Lancing
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Senior Account Manager
Tillo —Brighton and Hove
- Full-time
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- Annual leave
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Marketplace Sales Manager
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- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
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Breathe —Horsham
- £34,000 - £36,000 a year
- Full-time
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Quick apply
Inside Sales Manager - Bristol, Brighton & Crawley
Corporate Traveller —Brighton
- Full-time
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Strategic Account Manager - Searches
Groundsure —Brighton
- Overtime
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- Sales
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Account Executive
Innovate Tax —Bognor Regis
- Full-time
- Travel
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Senior Sales Account Manager
Principal I Ltd —Horsham
- £40,000 a year
- Full-time
- Microsoft Word
- Sales
- IT
Quick apply
2d

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Deputy Renewals Manager

The Scout Association -
Lancing

Apply Now

Job details

Full-time
£38,000 a year
5 days ago

Benefits

Company pension
Work from home
Flexible schedule

Qualifications

Customer service
Complaint handling
Supervising experience
Unity
Leadership

Full job description

Job Title: Deputy Renewals Manager
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £38,000 per annum, Band F, Level 3- Including a MS
Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation.
Contract: Permanent

About the Role:

This role sits within a young, diverse team united by a strong commitment to excellent customer service.

As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support.

What you’ll do as a Deputy Renewals Manager:

Lead and motivate a telephone-based renewals team to deliver high-quality customer service
Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance
Coach and performance-manage team members, acting as first point of escalation
Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy
Build strong relationships with charity clients and identify opportunities to retain and grow business

What we’re looking for as a Deputy Renewals Manager:

Experience in commercial insurance and insurance broking
Leadership or supervisory experience within renewals or existing business
Strong knowledge of FCA regulation, TCF and compliance requirements
Confident communicator with excellent customer service and complaint-handling skills
A proactive approach with the ability to drive performance and commercial results

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas
Flexible working hours and hybrid options
Work in a way that suits you, your role, and your department
Double-matched pension up to 10% of gross salary

For a full list of our benefits, click here.

Closing date for applications: 23:59 Monday 15th June 2026

Interviews will be on in person at Lancing on Tuesday 30th June 2026.

Strictly no agencies.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Apply Now

Refine Your Search

client success manager jobs in worthing

Deputy Renewals Manager

Account Manager

Senior Account Manager

Marketplace Sales Manager

Partner Account Manager

Inside Sales Manager - Bristol, Brighton & Crawley

Strategic Account Manager - Searches

Account Executive

Senior Sales Account Manager

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