Patient access occupations Work, Jobs in Wotton Underwood, Bkm (with Salaries)

Patient Services Advisor
Berrycroft Community Health Centre —Aylesbury
- £13.46 an hour
- Full-time
- Customer service
- Presentation skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d
Dental Receptionist
Winslow Dental Practice —Winslow
- £14 - £16 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
7d
Care Navigator/Receptionist
Morland House Surgery —Oxford
- £12.71 - £14.05 an hour
- Part-time
- Microsoft Word
- GP surgery experience
- English
- Free parking
- Annual leave
Quick apply
12d
Dental Receptionist
Tavistock House —Aylesbury
- £14 - £15 an hour
- Part-time
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
1d
Receptionist
Nuffield Health —Oxford
- £25,545 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
- Gym membership
Private Patients Pathway Co-ordinator
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Annual leave
6d
Customer Service Assistant
Specsavers —Banbury
- Up to £12.91 an hour
- Part-time
- Customer service
- Front desk
- Employee discount
- Sick pay
Patient Services Advisor
The Swan Practice —Buckingham
- £12.82 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Sick pay
Quick apply
12d
Patient and Service Coordinator
Principal Medical Limited —Towcester
- £25,750 - £27,750 a year
- Full-time
- Administrative experience
- Patient care
- In-person
Quick apply
6d
Patient Contact Centre Agent
Oxford University Hospitals NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Full-time
- Hybrid work
- Free parking
7d
Administrator
PracticePlusGroup —High Wycombe
- £24,804 a year
- Customer service
- Administrative experience
- Data entry
- Annual leave
12d
Patient Care Coordinator - Full Time
Didcot Dental Studio —Didcot
- £12.50 - £14.00 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Employee discount
Quick apply
14d
Front Desk Receptionist
Houghton Regis Medical Centre —Dunstable
- Part-time
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
Quick apply
Administrator
Opcare —Oxford
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
6d
Patient Navigator
One Medical Group —Milton Keynes
- £12.71 an hour
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Referral programme
5d
Customer Relations Coordinator
Didcot Dental Studio —Didcot
- £13 - £16 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Flexitime
Quick apply
5d
Patient Advisor
Optical Express Group —Milton Keynes
- From £26,500 a year
- Full-time
- Sales
- Customer service
- Travel
- Annual leave
8d
General Practice Call Handler
One Medical Group —Milton Keynes
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
- Referral programme
12d
Practice Administrator (ADHD & Autism Services)
Oxford CBT —Oxford
- Up to £32,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Annual leave
- Flexitime
Quick apply
6d
Treatment Coordinator
Kings Road Dental Practice —Berkhamsted
- £17 - £20 an hour
- Full-time
- English
- Patient care
- In-person
Quick apply

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patient access occupations jobs near wotton underwood, bkm

Patient Services Advisor

Berrycroft Community Health Centre
Aylesbury

Quick apply

Job details

Permanent | Full-time
£13.46 an hour
12 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Driving Licence
Customer service
GCSE
Primary care
Presentation skills
NVQ
Communication skills

Full job description

Job Summary

A great opportunity is available to join our thriving, friendly, high achieving practice at Berrycroft Community Health Centre. We are looking for an enthusiastic member to join our Patient Services Team, for 35.5 hours per week.

Hours 35.5 per week

Working Pattern

Monday: 08:00-13:30

Tuesday: 08:00-13:30

Wednesday: 13:00-18:30

Thursday: 8:00-18:30

Friday: 8:00-18:30

Job Type Permanent, in-person

Main duties of the job

The post- holder is responsible for welcoming patients, call handling and booking appointments, providing general administrative assistance to the practice team and directing patients to the most appropriate service or healthcare professional in a friendly, positive and compassionate way.

Job Responsibilities

Answer and navigate incoming calls to ensure wait times are kept to a minimum.
Welcome patients appropriately in person and respond to all queries and requests for assistance, with kindness.
Deal with internal and external enquiries, such as taking and passing on accurate messages from patients, PCN, secondary care or other associated healthcare agencies.
Process and redirect tasks from practice emails.
Take payment for private services.
Book appointments in line with written protocols, appointment and other clinical IT systems, recognise and understand life-threatening situations and react accordingly.
Ensure patients with no appointments but who need urgent consultation are seen in a logical and non-disruptive manner and booked into respective clinics dependant on their symptoms.
Signpost patients to other external agencies and referral to social prescribers.
Explain practice arrangements to new patients and those seeking temporary cover and ensure documentation completed, checked, and progressed to workflow.
Keep the reception area, notice boards and leaflet dispenser tidy and free from obstruction and clutter.
Add requests for home visits onto the system ensuring careful recording of all details.
Carry out EMIS, and other administrative tasks such as word processing, filing, photocopying and scanning.
Champion training of new starters to the team.

Person Specification

Essential Criteria

GCSE Grades 4-9 or equivalent in Maths and English.
Flexibility to work outside core office hours (18:30pm finishes).
Experience of a front facing customer role.
Experience of administration tasks.
Excellent communication skills (written, oral and presenting).
Confident with multiple forms of technology.
High attention to detail and accuracy and maintaining confidentiality.
Ability to maintain high confidentiality at all times.
Ability to prioritise and work to tight deadlines in a fast-paced environment.
Customer care skills, show care and compassion.
Ability to listen and ask questions.
Excellent interpersonal skills.
Positive mindset and able to deal with change.
Supportive of other team members.
Professional and accountable.
Motivated and proactive, able to learn and open to feedback.
Resilient and able to work under pressure.

Desirable Criteria

NVQ or equivalent in customer care.
NHS/primary care general practice experience.
Experience in busy call handling.
Experience using healthcare systems, such as EMIS, AccuRx and Docman.
Full UK driving licence, with vehicle access

Benefits

Friendly team and supportive environment: join our welcoming team of healthcare professionals who collaborate with not just our team, but community through our Collaborative Practice Initiative and Friends of Berrycroft charity.
State-of-the-art facility: work in a new purpose built centre equipped with modern amenities. Enjoy the convenience of an onsite cafe and childcare providers nearby.
Free Parking: onsite parking and electric care charging ports available.
On-Site discounts: our in-house coffee shop, staff discount available.
NHS Pension: NHS contribution full pension in line with annual salary.
Blue Light Card Discounts: discounts available on thousands of brands and services.
Employee Forum: have your voice heard and collaborate with our wider team. The team has also been instrumental in shaping our recognition framework and contributing valuable input on various initiatives.
Employee Assistance Programme (EAP): 24-hour confidential helpline for all employees providing counselling, legal advice, and information. It is inclusive of employees immediate family members.

Pay: £13.46 per hour

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in wotton underwood, bkm

Patient Services Advisor

Dental Receptionist

Care Navigator/Receptionist

Dental Receptionist

Receptionist

Private Patients Pathway Co-ordinator

Customer Service Assistant

Patient Services Advisor

Patient and Service Coordinator

Patient Contact Centre Agent

Administrator

Patient Care Coordinator - Full Time

Front Desk Receptionist

Administrator

Patient Navigator

Customer Relations Coordinator

Patient Advisor

General Practice Call Handler

Practice Administrator (ADHD & Autism Services)

Treatment Coordinator

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