Helpdesk engineer Work, Jobs in Wraxall, Som (with Salaries)

IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k
Soltech IT —Bristol
- £27,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
IT Field Engineer – Based in Cardiff or Bristol
Renault UK —Bristol
- £35,700 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee discount
Brunel: Service and Installation Administrator
Obsequio Group —Bristol
- From £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
2d
Mobile Electrical Engineer
Emcor —Bristol
- £42,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Electrical Engineer
Emcor —Bristol
- £42,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
Electrical Technician
CBRE —Bristol
- Full-time
- Customer service
- HVAC
- Communication skills
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Administrator
Lorne Stewart —Cardiff
- £24,500 - £25,000 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Electrical Engineer Remedial Work
Lancer Scott —Bristol
- £37,000 - £40,000 a year
- Full-time
- Maintenance
Maintenance Engineer
Lancer Scott —Bristol
- £27,000 - £29,000 a year
- Full-time
- Maintenance
- University
- Organisational skills

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helpdesk engineer jobs near wraxall, som

IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k

Soltech IT
Bristol

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Additional leave
Private dental insurance
Annual leave
Company pension
Work from home
Company events
Private medical insurance
Employee discount
Bereavement leave
On-site parking

Qualifications

Driving Licence
Azure
SCCM
Customer service
Windows
Analysis skills
Virtualisation
IT support
SharePoint
Mac OS
IT
VMWare
Communication skills
PowerShell
Active Directory
Intune
VPN

Full job description

Field-Based IT Technician L1/L2 – Education Sector

Location: Bristol & North Somerset
Salary: £27,000 – £30,000 per annum
Schedule: Monday to Friday
Additional Benefits: Bonus, commission schemes, mileage expenses, private healthcare, training opportunities

About Soltech IT

At Soltech IT, we provide reliable and customer-focused IT support services to schools and businesses across the South West of England. With extensive experience in the education sector, we pride ourselves on delivering practical ICT solutions backed by excellent customer service.

We are a supportive, flexible, and inclusive company that values collaboration, technical excellence, and professional development.

The Opportunity

We are seeking a proactive and technically skilled Field-Based IT Technician (L1/L2) to join our Education Support Team covering Bristol and North Somerset.

This role involves providing on-site and remote IT support to schools, alongside assisting with installations, upgrades, and project work. You will work closely with school staff, becoming a trusted extension of their internal team while delivering exceptional customer service and technical expertise.

The role is primarily field-based, with flexibility to work from home outside of scheduled site visits. You’ll also receive support from our helpdesk and senior engineering teams when required.

Key ResponsibilitiesOn-Site Support

Conduct scheduled visits to schools to provide IT support and resolve logged tickets
Respond to emergency call-outs where required
Carry out IT installations and project work
Build strong relationships with school staff and key stakeholders
Ensure customers receive a responsive and professional service
Identify opportunities where additional Soltech IT services may add value

Remote Support

Provide remote troubleshooting and technical support via phone, email, and ticketing systems
Act as the primary contact for allocated customers
Perform system configuration changes and liaise with third-party providers
Maintain accurate documentation and update helpdesk records
Monitor systems proactively using remote monitoring tools
Manage backups, patching, and infrastructure maintenance with minimal disruption

Skills & Experience

We are looking for someone who combines strong technical knowledge with excellent communication and problem-solving skills.

Essential Requirements

Previous experience in an IT support role within:
a school or education environment,
a business IT support role, or
a managed service provider (MSP)
Excellent customer service and communication skills
Ability to work independently and manage workloads effectively
Strong troubleshooting and analytical abilities
Full UK driving licence and access to a vehicle
Willingness to undergo an enhanced DBS and safeguarding check

Technical Skills (Beneficial)

Experience with any of the following would be advantageous:

Windows desktop and server operating systems
Apple/macOS and iPad support
Microsoft 365, Azure, Intune, SharePoint, and Teams
Active Directory and Group Policy
Google Workspace, Chromebooks, and Google Classroom
Networking technologies including VPNs, VLANs, firewalls, switches, and Ubiquiti WiFi
Virtualisation platforms such as VMware or Hyper-V
SCCM and PowerShell scripting
JAMF or other Apple MDM platforms

You should be comfortable supporting a range of technologies across cloud, on-premise, and hybrid environments.

What We OfferFinancial Benefits

Competitive salary (£27,000 – £30,000)
Annual bonus of up to £1,200
Individual and team commission schemes
Mileage and expenses fully reimbursed

Healthcare & Wellbeing

Private medical and healthcare cash plan including:

GP consultations and diagnostics
Prescriptions and vaccinations
Dental and optical cover
Physiotherapy and therapy treatments
Hospital and A&E support
Cover for up to 5 dependent children (up to age 18)

Additional Benefits

20 days holiday plus bank holidays
Additional paid leave over Christmas and New Year
Company pension scheme
Employee discounts
Free parking
Company laptop or MacBook
Ongoing training and career development
Friendly and supportive team culture

Job Type: Full-time

Pay: £27,000.00-£30,000.00 per year

Benefits:

Additional leave
Bereavement leave
Company events
Company pension
Employee discount
Free parking
On-site parking
Private dental insurance
Private medical insurance

Work Location: On the road

Quick apply

Refine Your Search

helpdesk engineer jobs in wraxall, som

IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k

IT Field Engineer – Based in Cardiff or Bristol

Brunel: Service and Installation Administrator

IT Support Engineer

Customer Systems Support

Mobile Electrical Engineer

Electrical Engineer

AC Technical Support Advisor

Electrical Technician

Service Desk Advisor (First Line Helpdesk)

Administrator

Electrical Engineer Remedial Work

Maintenance Engineer

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