Career coach Work, Jobs in Wrea Green, Lan (with Salaries)

Customer Experience & Quality Coach
Direct Accident Management Ltd —Burscough
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
Table Gaming Manager
The Rank Group —Blackpool
- Weekend availability
- Management
- Analysis skills
- Leadership
Quick apply
Charity Fundraiser - Breast Cancer Now
Charity Link —Liverpool
- £26,400 - £55,000 a year
- Weekend availability
- Communication skills
- Employee discount
- Referral programme
Quick apply
Support Worker
One Fylde —Lytham St. Annes
- £13.45 an hour
- Weekend availability
- Communication skills
- Annual leave
- Referral programme
QA Manager
Simpsons Beverages —Blackpool
- £40,000 - £50,000 a year
- Full-time
- Laboratory experience
- Quality control
- Organisational skills
- Profit sharing
- Annual leave
Quick apply
20h
Progress Coach
Hugh Baird College —Liverpool
- £33,990.00 - £42,764.41 a year
- Full-time
- University
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Barista
Starbucks —Blackpool
- Weekend availability
- Store discount
- Employee assistance programme
Assistant Manager
Trevino Lounge —Lytham
- £33,200 - £37,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
14d
Audit Stream Learning and Development - Learning Compliance Lead
BDO —Liverpool
- Full-time
- Leadership
Coach Tour Driver
Alfa Holiday Group —Wheelton and Withnell
- £34,000 a year
- 8 hour shift
- Hotel
- Driving
- Resort
- Employee assistance programme
- Sick pay
Quick apply
Assistant Manager - Kirkham
Hays Travel —Kirkham
- Full-time
- Sales
- Time management
- Annual leave
- Employee discount
Trainer
Amazon UK Services Ltd. —Liverpool
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
14d
Project Worker - Independent Living Skills Coach
Saha —Preston
- £19,659.12 - £26,329.18 a year
- Part-time
- Time management
- Annual leave
- Employee discount
Service Manager - Seat
Johnsons Cars —Preston
- £36,900 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
Fitness Industry Career Coach – Chorley – Lancashire
Health and Fitness Education —Chorley
- £23,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Microsoft Office
- Annual leave
Maintenance Manager
Fox's Burton's Companies —Kirkham
- Engineering
- Maintenance
- Bakery
Team Manager - Supported Accommodation (23277)
Barnardo's —Lancaster
- £36,427 - £48,749 a year
- Full-time
- Annual leave
- Employee assistance programme
12d
Employment Coach
RR 2020 —Blackburn
- £29,718 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
6d
Community Rehabilitation Service Lead
Portsmouth City Council —St. Mary's
- £47,181 - £51,356 a year
- Leadership
- Communication skills
12d
Service Manager
Turning Point —Leyland
- Up to £60,000 a year
- Full-time
- Leadership
- Annual leave
9d

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Customer Experience & Quality Coach

Direct Accident Management Ltd -
Burscough

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Quality assurance
Communication skills

Full job description

Customer Experience & Quality Coach

Location: Burscough, Ormskirk

Salary: Competitive

Contract Type: Permanent

Position Type: Full Time Monday to Friday

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

We are seeking an experienced and empathetic Customer Experience & Quality Coach to support the standard of customer interactions across our business. This role will play an important part in ensuring our customers receive consistently high-quality, professional, and compassionate service.

This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for ensuring that you provide an excellent service to your stake holders and ensure that everyone has a positive experience by delivering an outstanding service.

Responsibilities to include:

· Call Monitoring & Quality Review — conducting regular call audits to assess service standards, identify strengths and development areas, ensure compliance with internal processes, and maintain a consistent customer experience across the team.

· Coaching & Development — providing structured feedback, one‑to‑one coaching sessions and ongoing support to help team members improve performance, build confidence and develop the skills needed to deliver high‑quality outcomes.

· Recognition & Performance Tracking — monitoring individual and team performance metrics, recognising achievements, reinforcing positive behaviours and ensuring targets, KPIs and service levels are consistently met.

· Quality Assurance & Continuous Improvement — analysing trends, identifying process gaps, recommending improvements and implementing best‑practice initiatives to enhance efficiency, accuracy and overall service delivery.

About You:

· Experience in quality assurance, call coaching, customer experience or training, with the ability to assess performance and drive service standards

· Strong understanding of customer service excellence and how to embed best practice across teams

· Exceptional communication and interpersonal skills, with the ability to build rapport and influence positively

· Skilled in delivering constructive, motivating and supportive feedback that encourages improvement

· Highly organised with strong attention to detail and accurate record‑keeping to support compliance and performance tracking

What we offer in return:

A competitive salary
22 days holiday + your Birthday off + plus 8 bank holidays.
Income protection, dental plan, critical illness cover & death in service cover
Employee Assistant Programme.
Workplace pension scheme.
Free onsite parking
The opportunity to develop a rewarding and successful career

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

career coach jobs in wrea green, lan

Customer Experience & Quality Coach

Table Gaming Manager

Charity Fundraiser - Breast Cancer Now

Support Worker

QA Manager

Progress Coach

Barista

Assistant Manager

Audit Stream Learning and Development - Learning Compliance Lead

Coach Tour Driver

Assistant Manager - Kirkham

Trainer

Project Worker - Independent Living Skills Coach

Service Manager - Seat

Fitness Industry Career Coach – Chorley – Lancashire

Maintenance Manager

Team Manager - Supported Accommodation (23277)

Employment Coach

Community Rehabilitation Service Lead

Service Manager

I want to receive the latest job alerts for career coach in wrea green, lan

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