/ case Work, Jobs in Wrexham, Wrx (with Salaries)

Case Handler
Pinnacle Group —Liverpool
- £27,842 a year
- Full-time
- Hybrid work
- Case management
- Annual leave
- Employee assistance programme
Quick apply
12d
Case Handler / Conveyancer
PLS Solicitors —Liverpool
- Up to £30,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
11d
Claims Advisor
Proximo Holdings Limited —Chester
- £27,285 a year
- Full-time
- Hybrid work
- Referral programme
Quick apply
Homeless Support Officer
ClwydAlyn Housing —Wrexham
- £27,020 a year
- Weekend availability
Quick apply
9d
Bank Healthcare Assistant
Spire Healthcare —Wrexham
- Communication skills
- Annual leave
- Flexible schedule
HR Administrator
ICE Creates —Birkenhead
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Travel
- Human resources
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Caseworker Co-Ordinator
Active 8 Support Services —Liverpool
- £25,000 - £30,000 a year
- Temporary
- In-person
Quick apply
13d
Probation Service Officer - Wrexham (Wales)
HM Prison & Probation Service —Wrexham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Case Management Worker (CMW)
Wirral Ark —Birkenhead
- £27,752 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
Immigration Paralegal/Solicitor
Victoria Solicitors Limited —Liverpool
- £25,000 - £35,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2d
Case Administrator - Courts - Cheshire
HM Prison & Probation Service —Chester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Perioperative Practitioner
Spire Healthcare —Wrexham
- Full-time
- Nursing
- Annual leave
Private Client Paralegal / Trainee Solicitor
Gavin Edmondson Solicitors Limited —Northwich
- £24,000 - £35,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Contracts
Quick apply
6d
Help to Claim Adviser
Citizens Advice —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- Communication skills
2d
Paralegal (Graduate)
CEL Solicitors —Liverpool
- £23,132 - £26,600 a year
- Bar
- Communication skills
- Annual leave
- Work from home
Quick apply
7d
Help to Claim Adviser
Citizens Advice Liverpool —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- IT
- Communication skills
2d
Independent Sexual Violence Advisor (ISVA) – Crewe
RASASC Cheshire & Merseyside (Rape and Sexual Abuse Support Centre) —Crewe
- £26,574 - £28,574 a year
- Full-time
- In-person
- Care plans
Quick apply
5d
Criminal Justice Recovery Coordinator
Change Grow Live —Runcorn
- £28,557.79 - £32,802.41 a year
- Annual leave
- Employee discount
Customer Success Manager (CSM)
Delta Capita —Wrexham
- Full-time
- Hybrid work
- Financial services
Quick apply
Stakeholder and Communications Officer
COLAS ROADS UK —Chester
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Contracts
- Annual leave
- Employee discount
4d

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Case Handler

Pinnacle Group -
Liverpool

Quick apply

Job details

Full-time
£27,842 a year
12 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Case management

Full job description

Job Introduction

Pinnacle Group are looking for a Case Handler to provide support to the team to ensure the delivery of a consistent, customer focused service. In this role you will manage a caseload of service families who need wrap around care, providing daily check ins, regular updates and acting as a point of contact throughout their case management experience. Responsibilities include managing cases through to completion, attending meetings with RAMS providers to gain further insight into individual cases.

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

This is a full-time, hybrid role requiring 2 days in the office on Mondays and Wednesdays. The role is Monday-Friday 8.30am-4.30pm.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities:

Reviewing submissions to the case management inbox and retrieving data from shared systems to collate a background narrative to present to RAMS counterparts.
Consistently communicating with families throughout the lifespan of their case with case management, scheduling regular check ins and reaching out where there has been progression with their case.
Running reports from NEC to aid proactive case addition
Acting as an advocate for service families experiencing the impact of case management.
Monitoring the case management inbox and distributing emails according to individual workload.
Exporting data from Defence Share to collate task lists for the team.

Key requirements:

Attention to detail: able to develop and implement multiple consistent processes in line with policy and contract requirements.
Customer Service: able to proactively put the customer first and objectively assess complaint investigations.
Organisation and time management: able to meet multiple deadlines.
Programme management: able to oversee several simultaneous projects, identify dependencies and work collaboratively to deliver objectives.

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

/ case jobs in wrexham, wrx

Case Handler

Case Handler / Conveyancer

Claims Advisor

Homeless Support Officer

Bank Healthcare Assistant

HR Administrator

Senior Caseworker Co-Ordinator

Probation Service Officer - Wrexham (Wales)

Case Management Worker (CMW)

Immigration Paralegal/Solicitor

Case Administrator - Courts - Cheshire

Perioperative Practitioner

Private Client Paralegal / Trainee Solicitor

Help to Claim Adviser

Paralegal (Graduate)

Help to Claim Adviser

Independent Sexual Violence Advisor (ISVA) – Crewe

Criminal Justice Recovery Coordinator

Customer Success Manager (CSM)

Stakeholder and Communications Officer

I want to receive the latest job alerts for / case in wrexham, wrx

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