Head of operations Work, Jobs in Wrexham, Wrx (with Salaries)

Service Operations Coordinator
Healthcare Matters —Llay ED
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
- Employee discount
Quick apply
5d
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
Quick apply
Head of Owner Success
Sykes Holiday Cottages —Chester
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
Quick apply
Internal Engagement and Events Partner
Forge Holiday Group Ltd —Chester
- Up to £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- AI
Quick apply
11d
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
Head of Block
Legacie Management & Lettings —Liverpool
- £75,000 - £85,000 a year
- Driving
- In-person
- Phone etiquette
Quick apply
3d
Quality and Regulation Coordinator
Glyndŵr University —Wrexham
- £29,588 - £33,951 a year
- Full-time
- Communication skills
4d
Client Manager - Events
Showforce —Liverpool
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
HR Director Wrexham
Ipsen Biopharm Ltd —Wrexham
- Full-time
- Human resources
- Leadership
Operations Manager - Repairs
OnwardHomes —Liverpool
- £59,800 a year
- Call to connect
- Construction
- Leadership
- Communication skills
- Annual leave
- Employee discount
10d
General Manager
MLA Ltd —Liverpool
- Full-time
- IT
- In-person
- Leadership
- Annual leave
Quick apply
12d
Support Desk
ITAS —Mold
Senior Revenue Manager
Forge Holiday Group Ltd —Chester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Management
Quick apply
Learning and Development Trainer
DCBL —Runcorn
- £30,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
4d
Business Operations Data Lead Analyst
Delta Capita —Wrexham
- Full-time
- Hybrid work
- Microsoft Excel
- Financial services
Quick apply
7d
PROGRAMME MANAGER - GRADE 8
University of Liverpool —Liverpool
- £47,389 - £59,966 a year
- School
1d
Head of Business Operations
The Brain Charity —Liverpool
- £32,000 a year
- Part-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
10d
Finance Officer
ITAS —Mold
Head of Hospitality, Catering & Events
Wrexham AFC —Wrexham
- Full-time
- Hospitality
- Management
- Organisational skills
- Employee assistance programme
- Employee discount
12h
Service Manager
Care and Repair North East Wales —Deeside
- £40,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
- Free parking
Quick apply
12d

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head of operations jobs near wrexham, wrx

Service Operations Coordinator

Healthcare Matters
Llay ED

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
5 days ago

Benefits

Free parking
Private dental insurance
Company pension
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Customer service
English
Continuous improvement
Communication skills
Time management
Welsh

Full job description

Service Operations Coordinator
Location: Wrexham, LL11 0PB
Salary: Starting salary of up to £30k depending on experience
Hours: Monday-Friday, 8:30am-5:00pm

We're Not Looking for Just Another Administrator
At Healthcare Matters, we support healthcare providers with equipment and services that help make a real difference to people's lives.

As we've grown, we've built a reputation for being responsive, reliable, and easy to work with. We're proud of that, but we're not interested in standing still. We believe there's always a better way to do things, and we're looking for someone who shares that mindset.

We're looking for a Service Operations Coordinator who thrives in a busy environment, enjoys solving problems, and wants to play a key role in delivering an outstanding customer experience.

This isn't a purely customer service role. While there will be times when you'll answer calls and support customers, the primary focus is operational coordination, helping to coordinate services, resolve issues, improve processes, and ensure work flows efficiently from start to finish.

The Role
Reporting to the Head of Customer Experience / Customer Experience Manager, you'll help coordinate our rental and service operations, ensuring jobs are planned effectively, invoicing is accurate, and customers receive the level of service they expect from Healthcare Matters.

You'll work closely with engineers, department managers, and customers, taking ownership of key operational processes and helping us continuously improve the way we work.

Key Responsibilities
Rental & Service Administration

Managing rental administration and associated documentation
Processing rental and call-out invoicing accurately and efficiently
Investigating and resolving invoicing queries
Ensuring rental and service records are maintained accurately
Supporting the smooth day-to-day operation of the rental department

Service Coordination

Deploying service, repair, and collection jobs through the planning system
Supporting engineer scheduling and workload allocation
Monitoring job progress and helping remove operational bottlenecks
Coordinating with internal departments to ensure work is completed efficiently

Customer Experience & Continuous Improvement

Managing escalated customer queries and supporting resolution where possible
Working with teams across the business to improve service delivery
Identifying opportunities to improve processes, systems, and customer outcomes
Assisting with reviewing, refining, and remapping operational processes where required
Supporting a culture of continuous improvement and operational excellence
Helping Healthcare Matters deliver a world-class customer experience

What We're Looking For
We're looking for someone who is organised, proactive, and enjoys taking ownership.

You don't need experience in every aspect of the role, but you should be comfortable managing multiple priorities, communicating with different stakeholders, and finding practical solutions to problems.

Skills & Experience

Experience in administration, operations, scheduling, service coordination, customer experience, or similar roles preferred
Excellent communication and customer service skills
Strong organisational and time-management abilities
High attention to detail and accuracy
A proactive, problem-solving approach
Ability to work effectively under pressure in a busy environment
Confidence working across multiple departments and priorities
A desire to improve processes rather than simply maintain them

Language

English (required)
Welsh (preferred)

Why Join Us?
At Healthcare Matters, you'll be joining a friendly, supportive, and ambitious team that genuinely values ideas, initiative, and continuous improvement.

We believe the best people want more than just a job. They want the opportunity to make a difference, improve the way things are done, and be part of a company that's moving forward.

Benefits

Competitive salary
Company pension
Private medical insurance
Private dental insurance
Health & wellbeing programme
Employee discounts
Company events
Free on-site parking
Monday-Friday working (no weekends)

Additional Information

Schedule: Monday-Friday, 8:30am-5:00pm
Holidays: 20 days plus bank holidays
Location: Wrexham, LL11 0PB (must be able to reliably commute or relocate before starting)
Work Location: In person
Start Date: As soon as possible

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in wrexham, wrx

Service Operations Coordinator

Client Development Manager

Head of Owner Success

Internal Engagement and Events Partner

Customer Operations Manager

Head of Block

Quality and Regulation Coordinator

Client Manager - Events

HR Director Wrexham

Operations Manager - Repairs

General Manager

Support Desk

Senior Revenue Manager

Learning and Development Trainer

Business Operations Data Lead Analyst

PROGRAMME MANAGER - GRADE 8

Head of Business Operations

Finance Officer

Head of Hospitality, Catering & Events

Service Manager

I want to receive the latest job alerts for head of operations in wrexham, wrx

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