Account manager (managed service) Work, Jobs in Wrexham (with Salaries)

Account Manager (Managed Service)
Active Care Group —St. Asaph
- £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
7d
Account Manager
Delcroix Community and Professional Services —Liverpool
- £2,352 - £2,916 a month
- Full-time
- Marketing
- Microsoft Office
- Business development
Quick apply
8d
Customer Success Manager
Print Logic Reprographics ltd —Prenton
- From £25,500 a year
- Part-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
7h
Accounts Manager
Xeinadin —Birkenhead
- Annual leave
- Employee assistance programme
Business Development Manager - OT Cyber Security
Yokogawa —Runcorn
- Full-time
- Engineering
- Business development
- Bachelor's degree

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account manager (managed service) jobs near wrexham

Account Manager (Managed Service)

Active Care Group -
St. Asaph

Quick apply

Job details

Full-time
£40,000 a year
7 days ago

Benefits

Company pension
Employee assistance programme
Referral programme

Qualifications

Microsoft Office
Analysis skills
Customer relationship management
Payroll
Account management
Communication skills

Full job description

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

The Account Manager is responsible for managing our external staffing base, ensuring excellent service delivery, high shift fulfilment, accurate workforce matching, and effective operational governance. The role acts as the primary contact for our internal bank team and Operations teams to ensure client requirements are met and service standards are maintained.

What you'll be doing:

Manage and develop relationships with our internal bank team, service managers and external providers.
Act as the main point of contact for staffing queries, escalations, and requirements.
Drive shift fulfilment performance and workforce availability across assigned accounts.
Ensure healthcare workers are accurately matched to client requirements and site specific compliance standards are met.
Monitor staffing demand, workforce planning, and staffing trends.
Oversee timesheet processing, approvals, and payroll governance to ensure accuracy and timely submission.
Produce and analyse performance reports, including fill rates, compliance, and service KPIs.
Work collaboratively with external suppliers, Compliance, Payroll, and Operations teams to resolve issues and improve service delivery.
Ensure adherence to contractual obligations, service level agreements, and company policies.
Identify opportunities for service improvement and account growth.

Key Performance Indicators

Shift fill rates.
Client satisfaction and retention.
Compliance performance.
Timesheet accuracy and processing timeliness.
Resolution of client issues and escalations.

What you'll have:

Essential

Minimum 2 years' experience within healthcare staffing, recruitment, workforce management, or account management.
Strong client relationship and stakeholder management skills.
Experience managing high-volume staffing accounts and service delivery.
Excellent organisational, communication, and problem-solving skills.
Strong analytical and reporting capability.
Proficiency in Microsoft Office and workforce management systems.

Desirable

Experience managing national or multi-site client accounts.
Knowledge of VMS, MSP, Neutral Vendor, and client portal systems.
Understanding of timesheet processing, payroll governance, and workforce compliance requirements.

Personal Attributes

Customer-focused and results-driven.
Strong attention to detail.
Proactive and adaptable.
Excellent communication and interpersonal skills.
Able to work effectively in a fast-paced environment.

What to look forward to:

25 days plus bank holidays
Birthday off
Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
Active Reward App giving discounts and savings on your weekly shop
Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
A Nest Personal Pension account
Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
We recognise outstanding Active Behaviours via the Active Awards programme
Enhanced Sick & Maternity Pay benefits
Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Quick apply

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account manager (managed service) jobs in wrexham

Account Manager (Managed Service)

Account Manager

Customer Success Manager

Accounts Manager

Business Development Manager - OT Cyber Security

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