Junior support specialist Work, Jobs in Wrexham Ll11 (with Salaries)

Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Communication skills
- Annual leave
Locum Doctor - NHS trust
THE MEDICAL HOUSE LIMITED —Wrexham
- £40 - £105 an hour
- Part-time
- Patient care
- Discharge planning
- In-person
Quick apply
Certification Specialist
CSA Group —Hawarden
- Overtime
- Microsoft Word
- Word processing
- Engineering
7d
CAD Systems and Facilities Coordinator
CBRE —Chester
- Full-time
- Hybrid work
- AutoCAD
- In-person
- Time management
Junior Sales Negotiator- Estate Agent
Regenda Group —Liverpool
- £25,500 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Post Completion Assistant
PLS Solicitors —Liverpool
- Up to £27,000 a year
- Full-time
- Work from home
- Employee assistance programme
Clinical Support Worker
Wirral University Teaching Hospital NHS Foundation Trust —Upton
- £25,760 - £27,476 a year
- Full-time
6d
Facilities Supervisor
Deeside Cereals —Deeside
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
6d
Senior GIS Consultant
Mott MacDonald —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Computer Science
- Annual leave
- Employee discount
Private Client Partner
Eventus Recruitment Group —Chester
- From £70,000 a year
- Call to connect
- Hybrid work
- Business development
- Supervising experience
- Mentoring
- Free parking
- Annual leave
Consultant Ecologist
WSP —Liverpool
- Part-time
- Hybrid work
- Project management
- Mentoring
- IT
- Flexitime
- Work from home
Pricing Data Scientist - Household
The Granite Group —Liverpool
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Machine learning
- Flexible schedule
Quick apply
Senior Software Engineer (Cards)
Lloyds Banking Group —Chester
- £63,152 - £94,728 a year
- Full-time
- Hybrid work
- Azure
- Java
- AWS
Technical Workshop Engineer (part-time)
Deva Medical Electronics —Borough of Halton
- From £12.75 an hour
- Part-time
- Customer service
- Laboratory experience
- In-person
- Free parking
Quick apply
14d
Technician (PRINT MEDIA & DIGITAL DESIGN)
University of Liverpool —Liverpool
- £29,588 - £33,951 a year
- School
11d
Administrative Employee
Yokogawa —Runcorn
- Full-time
- Hybrid work
- Travel
Building Safety Occupation Consultant - Liverpool
Construo —Liverpool
- £40,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Construction experience
Senior Test Engineer
Teledyne Technologies Inc. —St. Asaph
- Full-time
- Data analysis skills
- No degree
- Communication skills
Theatre Anaesthetic Team Leader
Liverpool Women's NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- Management
- Negotiation
11d
Personal Secretary in Interventional Radiology
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £28,392 - £31,157 a year
- Full-time
- Rehabilitation centre
- Annual leave
5d

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Junior Support Specialist

Booking Experts
Chester

Apply Now

Job details

Benefits

Annual leave
Pay rise

Qualifications

Hospitality
Customer support
LMS
Communication skills

Full job description

Junior Support Specialist

Do you enjoy helping people and solving problems? Are you curious about technology and eager to develop your skills in a fast-growing software company? If so, we'd love to hear from you.

About Booking Experts

At Booking Experts, we're transforming the way hospitality businesses operate. Our all-in-one software platform helps holiday parks, campsites and accommodation providers manage reservations, automate processes and deliver exceptional guest experiences.

We work with hospitality businesses across Europe and continue to grow rapidly. Our mission is simple: to help hospitality entrepreneurs spend less time on administration and more time focusing on their guests.

As part of our team, you'll join a fast-growing SaaS company where innovation, ownership and customer success are at the heart of everything we do.

About the Role

As a Junior Support Specialist, you'll be one of the first points of contact for our customers. You'll help users get the most from Booking Experts by answering questions, resolving issues and providing practical advice on how to use our platform effectively.

You'll join our Customer Success team, where you'll receive extensive training, guidance from an experienced buddy and access to our Learning Management System (LMS). This role offers an excellent opportunity to build your technical knowledge, develop customer-facing skills and grow your career within a leading hospitality software company.

Along the way, you'll work closely with colleagues across Product, Development, Sales and Marketing, helping ensure that customer feedback is heard and acted upon.

What You'll Be Doing

Supporting customers via chat, email and phone.
Investigating customer questions and finding effective solutions.
Advising users on how to get the most value from the Booking Experts platform.
Helping customers understand new features, product updates and best practices.
Delivering customer training sessions, webinars and knowledge-sharing activities.
Creating and improving educational content and support materials.
Escalating technical issues and collaborating with Product and Development teams when required.
Gathering customer feedback and sharing insights with internal teams.
Keeping customer records and support documentation up to date.
Contributing to the continuous improvement of our support processes and customer experience.

About You

We're looking for someone who is enthusiastic, eager to learn and enjoys helping others.

You'll likely have:

An interest in technology, software and digital solutions.
Strong communication skills and a customer-focused mindset.
The ability to listen carefully and understand customer needs.
Good analytical and problem-solving skills.
A proactive attitude and willingness to learn.
The confidence to work with different stakeholders and teams.
The ability to stay organised and manage multiple tasks at the same time.

Previous experience in customer support, hospitality, retail or another customer-facing environment is a bonus, but not essential.

What You'll Bring

You're positive, curious and motivated to learn. You enjoy helping people, take ownership of your work and aren't afraid to ask questions when faced with something new.

You communicate clearly, work well as part of a team and enjoy solving problems. Most importantly, you're someone who wants to develop professionally while making a real impact for our customers.

What We Offer

A competitive salary based on your experience.
Annual salary reviews.
A 10% salary increase after your first year.
Hybrid working opportunities.
25 days of annual leave.
A structured onboarding programme with a dedicated buddy.
Access to our Learning Management System (LMS), internal training and ongoing development opportunities.
Clear opportunities to grow your career within Booking Experts.
The opportunity to make a real impact in a growing international SaaS company.

The Hiring Process

Apply

Submit your application and tell us a bit about yourself.

Initial Review

We'll review your application and get back to you within five working days.

First Interview

Meet the team and learn more about Booking Experts and the role.

Second Interview

A deeper conversation about your experience, skills and approach to customer support.

Offer

If it's a great match on both sides, we'll be delighted to welcome you to Booking Experts.

Apply Now

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Junior Support Specialist

About Booking Experts

About the Role

What You'll Be Doing

About You

What You'll Bring

What We Offer

The Hiring Process

Apply

Initial Review

First Interview

Second Interview

Offer