Head of sales Work, Jobs in Wrotham (with Salaries)

Head of Workforce Management and Productivity
Marks & Spencer —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- In-person
- Employee discount
Estate Agent Selling Luxury Homes
Fine & Country —London
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Quick apply
Production Manager
Energy Solutions —Aylesford
- From £45,000 a year
- Full-time
- Engineering
- ERP systems
- Bachelor's degree
Quick apply
Master of Malt: Head of Trade Sales
Master of Malt —Tonbridge
- Hospitality
- Sales
- Master's degree
- Employee discount
Quick apply
Spa Partnership and Business Developement Manager
Japanese Head Spa Co —Royal Tunbridge Wells
- From £30,000 a year
- Full-time
- Hospitality
- Hotel
- Administrative experience
Quick apply
Sales Manager - London and South East
PYRAMID DISPLAY MATERIALS LTD —Sidcup
- £50,000 - £60,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Head of Business Development
Swegon UK & I —London
- Hybrid work
- Sales
- Computer literacy
- Microsoft Office
Head of Learning & Development
Trainline —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- Leadership
13d
Head of People
Corgi Insurance —London
- £160,000 - £230,000 a year
- Full-time
- Sales
- IT
- Financial services
Treatment Coordinator
Invisiblebraces4u —Mottingham
- £300 - £450 a day
- Sales
- Free parking
Quick apply
10d
Head of B2C Sales
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
13d
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
General Manager
Tee Box London —London
- £50,000 - £65,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
6d
Head of Sales
Systems & Network Training —Redhill
- £45,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
Community Manager
PEI Group —London
- Presentation skills
- Organisational skills
- Communication skills
Head of Sales
Sigma Consulting Group —London
- £55,000 a month
- Full-time
- Sales
- AI
- Leadership
Quick apply
European Head of Commercial
PUR —London
- Full-time
- Hybrid work
- English
- Master's degree
- Business development
Quick apply
Travel Consultant
Trailfinders —London
- £42,000 - £47,000 a year
- Sales
Head of Partnerships
Waracle —London
- Full-time
- Hybrid work
- Master's degree
- AWS
- Annual leave
- Employee assistance programme
Quick apply
Junior Sales Executive
Women Automotive Network —Maidstone
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- No degree
Quick apply

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Head of Workforce Management and Productivity

Marks & Spencer -
London

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Employee discount

Qualifications

Financial modelling
Analysis skills
Continuous improvement
Leadership

Full job description

Team

Support Functions

Store

London Support Office

Location

London, Greater London

Contract type

Permanent

Position type

Full Time

Salary

Competitive + Benefits

Closing date: 5th July 2026

Intro
About the role
Meet the Team
People Stories
Make Your Mark
Colleague Networks
Benefits
How to Apply

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary

We’re looking for a strategic and commercially driven Head of Resourcing & Continuous Improvement to lead how we plan, deploy, and optimise labour across all UK stores. This role is critical in ensuring the right resource is in place to deliver exceptional customer experience, while driving efficiency and strengthening the store operating model through continuous improvement.

You’ll combine deep expertise in labour planning with transformation leadership—shaping future capability, influencing senior stakeholders, and embedding a culture of data‑led decision making and continuous improvement.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

All the details

What You’ll Do

Your key accountabilities will include:

Lead labour planning and forecasting, ensuring the right resources are in place to deliver service, sales, and operational efficiency across stores.
Define and embed best‑in‑class labour management frameworks, including budgeting, deployment, and long‑term capacity planning.
Build and influence cross‑functional relationships to ensure labour plans reflect business priorities and changes across the organisation.
Lead continuous improvement initiatives across the store estate, identifying opportunities to enhance efficiency and strengthen the operating model.
Partner with Technology and stakeholders to shape the future labour management roadmap and embed a sustainable CI culture.

Who You Will Be

Your skills and experience will include:

A strong leader with experience managing complex retail operations and labour planning at scale.
Commercially and analytically strong, with expertise in financial modelling, workforce planning, and performance measurement.
Highly effective in stakeholder management, able to influence across senior leaders and cross‑functional teams.
Deep understanding of retail operations, with the ability to translate insight into practical, scalable solutions.
Organised, strategic, and forward‑thinking, with a passion for driving continuous improvement and operational excellence.

What you will bring

Proven expertise in labour planning, workforce modelling, and operational performance within a retail environment.
Strong analytical capability, including financial modelling, work measurement, and data‑driven decision making.
Experience leading continuous improvement or transformation initiatives at scale.
Ability to influence and align senior stakeholders across multiple business functions.
A strategic, commercially focused mindset with a drive to improve efficiency and customer outcomes.

WWhat’s in it for you:

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…
20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Competitive holiday entitlement with the potential to buy extra holiday days!
Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
A generous Defined Contribution Pension Scheme and Life Assurance.
A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.

Meet the Team

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

Tom

Jodie

Tom

Jodie

Tom

Jodie

Our ‘Closer to Customers’ programme means we all get to work in a store for seven days every year. We see how our customers experience M&S and we can appreciate the challenges our colleagues face in store. It’s all part of a determination to listen, to understand and to change things for the better.

Tom (He / Him) | Employee Experience & Engagement Lead Read full story

It takes time to turn around a business as big as M&S: you can’t just instantly pivot from managed decline to sustainable growth. But we’ve done the hard yards, there really is a momentum now and it’s not just a few green shoots of recovery. We’re clear about our strategy, our growth is strong and we’re so confident about the future. It’s great to be part of this.

Jodie (She / Her) | Head of Finance Read full story

Tom (He / Him) | Employee Experience & Engagement Lead Read full story

Jodie (She / Her) | Head of Finance Read full story

Tom (He / Him) | Employee Experience & Engagement Lead Read full story

Jodie (She / Her) | Head of Finance Read full story

End of quote slider carousel

Make Your Mark

Opportunities to be heard

Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).

Experience the business

You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.

Colleague Networks

We want you to feel supported, no matter what.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

End of slider Colleague Networks carousel

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Pay

Earn a competitive salary.

Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.

Time off

Competitive holiday entitlement with the potential to buy extra holiday days.

Bonus

We have discretionary bonus schemes depending on your role and our business performance.

Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.

Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Smart tech

Buy the latest technology with interest-free financing directly from your salary.

Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Wellbeing hub
Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Giving back
Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Pay
Pay

Earn a competitive salary.

Colleague discount
Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.

Time off
Time off

Competitive holiday entitlement with the potential to buy extra holiday days.

Bonus
Bonus

We have discretionary bonus schemes depending on your role and our business performance.

Life assurance
Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Workplace savings
Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

My Choices
My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.

Cycle to work
Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Smart tech
Smart tech

Buy the latest technology with interest-free financing directly from your salary.

Family friendly policy
Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Wellbeing hub

Giving back

Colleague discount

Time off

Bonus

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

Depending on the role, you may be invited to take part in an online assessment. Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Apply Now

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How We Hire

About the role

Meet the Team

Being an in-person business

Jodie

Jodie

Jodie

Make Your Mark

Opportunities to be heard

Experience the business

Colleague Networks

Cancer Network

Culture and Heritage Network

Forces Community Network

Menopause Network

Family & Carers Network

Health and Wellbeing Network

LGBTQ+ Network

Gender Equality Network

Cancer Network

Culture and Heritage Network

Forces Community Network

Menopause Network

Family & Carers Network

Health and Wellbeing Network

LGBTQ+ Network

Gender Equality Network

Cancer Network

Culture and Heritage Network

Forces Community Network

Menopause Network

Family & Carers Network

Health and Wellbeing Network

LGBTQ+ Network

Gender Equality Network

Benefits

Wellbeing hub

Giving back

Pay

Colleague discount

Time off

Bonus

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

Wellbeing hub

Giving back

Pay

Colleague discount

Time off

Bonus

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

How to Apply